• Develop and implement Parts Order, Logistics and 3PL Warehousing strategies, policies, and procedures to optimize operational efficiency and achieve business objectives, including cost reduction and control measures.
• Lead and manage a team of Parts Order, Logistics and 3PL Warehousing professionals, providing guidance, coaching, and performance feedback to ensure high-quality service delivery.
• Oversee the end-to-end Parts Order, Logistics and 3PL Warehousing operations, including Parts order fulfillment, transportation, 3PL warehousing, inventory management, and customers inquiry or requirement, to ensure timely and accurate product distribution.
• Lead and manage the team to collaborate with the CSO planning and CSO repair team or their managers to optimize parts ordering processes, ensuring adequate inventory levels, minimizing backorders, and reducing costs.
• Establish, monitor, and analyze key performance indicators (KPIs) related to Parts ordering, Logistics and Warehousing to assess performance, identify areas for improvement, and implement corrective actions as necessary.
• Collaborate with cross-functional teams, such as procurement, planners, repair managers, Account managers, and Field team managers, to align Logistics and Parts ordering activities with overall business objectives and cost control initiatives.
• Establish and manager with Logistics service providers, including carriers, freight forwarders, customs brokers, and warehouse operators, to ensure service level agreements are met the company goals.
• Manage and negotiate contracts and manage relationships with vendors and suppliers, seeking cost savings opportunities while maintaining service quality.
• Lead and manage the team to ensure compliance with applicable regional customs laws and regulations, and industry standards regarding transportation, customs, trade compliance, and parts ordering processes.
• Develop and implement initiatives to optimize inventory levels, reduce costs, and improve supply chain efficiency, including parts inventory optimization.
• Utilize logistics systems and technology tools to streamline processes, enhance visibility, and improve decision-making, including cost monitoring and control systems.
• Conduct regular audits and quality checks to ensure accuracy, integrity, and compliance of logistics data, parts ordering data, and documentation.
• Stay up to date with industry trends, best practices, and technological advancements in logistics, parts ordering, and supply chain management.
• Identify and lead continuous improvement projects to drive operational excellence, enhance customer satisfaction, and monitor and control costs effectively.
• Prepare and present reports, presentations, and performance reviews to senior management, highlighting key logistics metrics, parts ordering performance, and cost monitoring and control achievements.
• Manage logistics budgets and expenditures, tracking costs, implementing cost control measures, and collaborating with transportation teams to optimize spending.
• Foster a culture of safety, quality, cost consciousness, and continuous learning within the logistics team, promoting best practices and adherence to standard operating procedures.
• Participate in strategic planning and contribute to the development of CSO WW Logistics strategies, parts ordering strategies, and initiatives at the organizational level.
• Identify and implement cost-saving initiatives and process improvements to optimize logistics and warehouse operations and enhance overall supply chain efficiency.
• Mentor and deliver comprehensive training to Logistics Analysts to ensure operational process, trade and legal compliance for all ordering, logistics and warehousing activities fulfilled under his/her area of works.
