【General Summary】
Chemical Sales Engineer is responsible for actively driving and managing the technology application stage to the sales process. Working within sales team as the key technical adviser and product advocate, the Chemical Sales Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process, and be able to establish and maintain strong relationships throughout the sales cycle.
【CORE FUNCTIONS】
1.與供應商/產品技術團隊協作,以發展符合公司策略規劃之切實銷售目標。[20%]
Collaborates with the application service leads and suppliers in establishing and recommending the most realistic sales goals for the company.
Phối hợp làm việc với nhóm kỹ thuật sản phẩm/nhà cung cấp hoá chất để thiết lập mục tiêu bán hàng hiệu quả, phù hợp với chiến lược phát triển của công ty [20%]
2.有效管理所負責區域或產品線,提升客戶滿意度、優化銷售收入,以達公司銷售指標[70%]
Manages an assigned geographic sales area or product line effectively to maximize customer satisfaction and sales revenues to meet corporate objectives.
Quản lý hiệu quả khu vực phụ trách hoặc dây chuyền sản xuất, nâng cao sự hài lòng của khách hàng, tối ưu hóa doanh số bán hàng và đạt được mục tiêu bán hàng của công ty [70%]
3.建立並管理各式有效客戶專案,以收指導教育客戶或是業務成員(若有)之效。[10%]
Establishes and manages effective programs/projects to coach, appraise and train customers and/or sales personnel (if any).
Thiết lập và quản lý các chương trình / dự án hiệu quả về khách hàng, để huấn luyện, thẩm định và đào tạo khách hàng và / hoặc nhân viên bán hàng (nếu có).
【DETAILS OF FUNCTION】
Primary:
1.Maintain expert level of product knowledge and application.
2.Articulate technology and product positioning to both business and technical users.
3.Provide design and specification development support to all possible clients.
4.Listen, understand and convey customer requirements.
5.Perform technical/ product training for clients/sales people, estimators, and engineers at targeted accounts.
6.Assist in the design and development of new products and tools necessary to make targeted accounts comfortable and successful at selling solvents related chemical goods.
7.Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
8.Travel to client sites to preform start-up, integration, technical issues, and/or training services.
Additional:
1.Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
2.Cultivate and maintain professional business relationships within target accounts.
3.Provide status of ongoing projects and future projects to accurately forecasts annual, quarterly and monthly revenue streams.
4.Identify customer‘s needs and sales opportunities to help future growth from short- and long-term sales strategies in operating profit perspectives.