Your role:
In the dynamic realm of tele-sales, you stand out as an ambitious and results-oriented professional with a proven knack for identifying and seizing new business opportunities. Resilient in the face of rejection, you embody a relentless pursuit of goals, learning from setbacks, and persistently navigating the challenges of telephonic sales.
Driven by a relentless pursuit of results within the telephone landscape, you thrive in the high-pressure environment of tele-sales, consistently pushing towards the finish line of success. Your ability to empathize, even purely through voice, adds a personal touch to interactions. Understanding the significance of meticulous tele-sales activity and data documentation, you recognize these as the keystones to boosting tele-sales performance and optimizing your work methodology. In your hands, the narrative of success in tele-sales becomes an ongoing saga of improvement, resilience, and customer-centric excellence through the art of telephone communication.
Job Goal:
1. Exceed Sales Quota Attainment
• Exceed/Meet assigned sales quotas to contribute to overall company revenue goals.
2. Pipeline Growth
• Continuously expand the sales pipeline by generating new leads and opportunities through successful tele-sales initiatives.
3. Optimize Leads Conversion Lead Rate, Cycle time & Call-to-Close Ratio
• Achieve a targeted lead conversion rate, turning prospects into qualified opportunities and, eventually, customers.
• Maintain a healthy call-to-close ratio, indicating the efficiency and effectiveness of tele-sales efforts.
• Streamline the sales conversion cycle time, aiming for efficient and timely progression from initial contact to closing.
4. Maintain NPS & Customer Satisfaction
• Ensure a high level of customer satisfaction by delivering a positive buying experience through telephonic interactions.
5. Knowledge Expansion
• Demonstrate an in-depth understanding of the company's products, services, and tele-sales processes.
Your Tasks:
1. Cold Calling
2. Lead Qualification and Conversion to Opportunity
3. Objection Handling & Effective Follow-up
4. Value Proposition Refinement
5. CRM Data Integrity and Utilization
6. Script Development and Improvement
7. Training and Development