4/23 Chinese Hotel Staff Coordinator
- Nordic Unique Travels
- 旅遊服務業
- 芬蘭
- 3年以上
- 大學
*Requirements: -Bachelor’s degree in hospitality, business administration, or a relevant field. -Have experience in running or managing a hotel from scratch. -Minimum of 3 years experience in hotel management or a similar role. -Strong understanding of hotel management best practices and data entry software. -Outstanding interpersonal communication and customer service skills. -Exceptional leadership abilities with great attention to detail. -Fluent in English and other native languages (Spanish/French/Italian is a plus). *Basic Duties and Responsibilities: -Welcoming and registering guests once they arrive. -Overseeing personnel, including receptionists, kitchen staff, and office employees. -Monitoring employee performance and conducting regular evaluations to help improve customer service. -Collecting payments and maintaining records of budgets, funds, and expenses. -Resolving issues regarding hotel services, amenities, and policies. -Organizing activities and assigning responsibilities to employees to ensure productivity. -Creating and applying a marketing strategy to promote the hotel’s services and amenities. -Coordinating with external parties, including suppliers, travel agencies, and conference planners. -Evaluating hotel performance and ensuring compliance with health and safety rules. -Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments. -Build strategic marketing plans for the luxury hotel market.