RoviSys的MES功能/商業分析師將與客戶和合作夥伴密切合作,為我們客戶的MES解決方案制定業務需求。您將與聰明、才華洋溢且敬業的團隊合作,挑戰解決客戶的複雜問題。
工作內容:
1. 協助評估、研究並對新需求或變更進行分析。
2. 以最有效的方式 設計問題的解決方案。
3. 執行並管理應用程式安裝、配置、測試和調試,以支持組織的MES及其輔助系統。
4. 擔任改造案的協助,以確保問題能夠及時準確地解決。
5. 開發和維護MES與它的輔助應用程序以及相關環境的企業知識庫。
6. 發展培訓計劃並持續提供客戶需要的訓練。
7. 擔任客戶遇到的功能和技術問題的主要聯絡人。
8. 制定測試案例並執行全面的功能測試。
9. 與IT和MES開發團隊密切合作,確保MES配置和客製化有滿足生產目標。
10. 監控MES實施後的性能、收集和分析數據,確保系統在效率、質量和節省成本方面提供所需的結果。
11. 表現出良好的客戶服務技能,包含:冷靜、積極、專業的態度,準確識別和解決客戶問題。
12. 為管理層準備有關MES項目進展、成果和未來計劃的詳細報告和演示。
加分項目:
1. 對製造流程有很強的理解,特別是在PCB、SMT、半導體領域。
2. 熟悉MES解決方案和平台,例如Critical Manufacturing或Parsec TrakSYS。
使用的技術:
1. 資料庫相關,例如MS SQL、PostgreSQL、MySQL、Oracle等。
2. 對程式語言的基本知識,例如C#、JavaScript。
3. 使用過製造執行系統(MES)平台,特別是Critical Manufacturing或TrakSys。
4. 整合協定,例如REST API、OPC、OLEDB、SECS/GEM。
A Manufacturing Execution System (MES) Functional Analyst (FA) or Business Analyst at RoviSys, you will work closely with clients and partners, to develop business requirements for our client’s MES solution. You will work in a collaborative environment to solve complex client challenges with intelligent, talented, and dedicated teammates.
Description of work:
1. Assist in evaluating business needs, research, and perform impact analysis of new requirements or changes.
2. Architect solutions to solve business problems in the most efficient means possible.
3. Perform and manage application installation, configuration, testing, and debugging to support the organization's MES and its ancillary systems.
4. Act as the escalation point for help desk cases to ensure timely and accurate closure of issues.
5. Develop and maintain the corporate knowledge base for MES and ancillary applications and associated environments.
6. Develop a training plan and provide ongoing training to application users as needed.
7. Serve as the primary point of contact to manage functional and technical issues with vendors.
8. Develop test cases and perform comprehensive functional testing.
9. Work closely with the IT and MES development teams to ensure the MES is configured and customized to meet production goals.
10. Monitor MES performance post-implementation, collecting and analyzing data to ensure the system is delivering desired outcomes in efficiency, quality, and cost-savings.
11. Demonstrate strong customer service skills and a calm, positive, professional demeanor to accurately identify and resolve user issues.
12. Prepare detailed reports and presentations on MES project progress, outcomes, and future plans for senior management.
Success Factors:
1. Strong understanding of Manufacturing Processes, especially in PCB, SMT, and Semiconductor fields.
2. Good understanding of MES solutions & platforms such as Critical Manufacturing or Parsec TrakSYS.
Technologies Used:
1. Relational databases (MS SQL, PostgreSQL, MySQL, Oracle, etc.)
2. C#, Java Script – basic knowledge of programming languages.
3. Manufacturing Execution System (MES) Platforms, Critical Manufacturing, or TrakSys preferred.
4. Integration protocol (REST API, OPC, OLEDB, SECS/GEM).