ob Description
The US FAE is acting as a main contact between customers and internal engineering teams. This role is to ensure seamless communication between both sides. The deliverables is collected, reviewed and managed by this role in a professional way. Also work with US sales, mechanical team to provide excellent service for customers on a daily basis.
Responsibility
- Act as major engineering liaison and provide professional service for customer engineering teams, including Acoustics, Audio, Mechanical/PD and so on.
- Identify customer engineering requirement, review it and draft 1st evaluation before sending to internal engineering team for further study.
- Co-manage the transducer/speaker development process and review as well as improve the deliverables to ensure their superior, professional quality
- Represent internal engineering team to discuss with customers regarding DFM in product and tooling level.
- Work with sales and mechanical team to develop new accounts and win key RFQ bids.
- Regularly work with sales team to promote technology and install professional corporate image among customers