5/10 Sr. System Debug Engineer-Netherlands 荷蘭
- Super Micro Computer, Inc._美超微電腦股份有限公司
- 電腦及其週邊設備製造業
- 荷蘭
- 5年以上
- 大學
Job Summary: Supermicro is looking for an experienced Sr. Debug Engineer with strong server architectural background. As the core member in the RD lab department, you will be team lead managing and resolving post internal and external inquiries and issues in a timely to ensure customer satisfaction. In this role, you will be asked to utilize your technical skills and collaborate closely with cross-functional engineering teams to review both hardware and software specifications and recommend improvement plans to resolve the issue Essential Duties and Responsibilities: Job specific tasks and duties. • Motherboard and System-level defect analysis and troubleshoot o improve product quality. • Improve testing techniques/procedures for analyzing system failure data efficiently • Collaborate with cross-functional engineering teams to review customer’s issue, and provide improvement plans to resolve the issues in a timely manner. • Be preventing any quality-related issues of design in early-stage and provided with write Root cause analysis • Drive case study or/and issue resolution recommendations. • Help testing and testing techniques/procedures and product quality • Level 3 technical support debugging root cause for customer issue • Work with R&D to have solution for root cause and follow up for Eco • Provide root cause analysis for customer FAR • Support product manager and sales for technical issues • Monitor RMA and work with R&D and production to decrease RMA • Collaborate with EE/ME designers and validation engineers to discover and preventing any quality-related issues of design in the early stage. • Presentation skill is a plus.