Due to growth, Innodisk Europe is looking for Field Application Engineer(s) to support our EMEA customers from our German office.
Are you a Computer/Electrical Engineer with 2-4 years of experience and a passion for the electronic market? Do you enjoy working in a customer-focused and multicultural environment? Then join our amazing Innodisk team for the Field Application Engineer role.
【Location】:
This position is office-based in Ettlingen. We believe in fostering a collaborative and innovative work environment that encourages face-to-face interactions and teamwork. Joining our office in Ettlingen will give you the chance to experience our vibrant company culture firsthand and contribute to our success from a central location.
【Key Role Responsibilities】
· Identify and resolve technical problems for customers across Europe, with a focus on the DACH region.
· Perform product testing and simulations to ensure product quality and functionality.
· Provide field-site technical support, including customer visits when necessary.
· Conduct in-house product testing to address technical issues encountered in the field.
· Address customer complaints, troubleshoot technical problems, and provide product specifications, fostering a positive customer relationship.
【Desired technical skills and experience】
· University/HBO major in Electrical Engineering and/or Computer Engineering
· Prior knowledge in mainboard solutions as well as storage devices such as RAID, SSD, DRAM is a plus.
· Ability of writing 8D report with strong analytical skills.
· Familiar with the process of PC production, RMA/DOA.
· Familiar with soldering iron skills and schematic reading.
· Experience with Linux OS and C / C++ / Python is preferred.
· Experience in embedded system architecture X86/ ARM system porting and Linux.
【Others】
· Fluency in both German and English is an absolute must for this role.
· Good presentation & interpersonal skills
· Travel within DACH region can be required.
· You live within a range of 50 km from Ettlingen
【What we offer】:
· Full-time job in an international business environment and a customer focused company.
· Working in an informal, young, and dedicated team with a drive to achieve success.
· Package of good secondary employment conditions: 30 vacation days, to maintain a healthy work-life balance.
· Pension provision.
