Job Description
We will achieve the goal of customer success through detailed IE analysis on AI projects, including production data analysis, data based user operation training, data application and solving tracking problems, to ensure customer success by ensuring the operation of the AI platform.
Your excellent IE analytical skills will enable us to adapt to customer needs, market trends, and stand out in a highly competitive market landscape, directly affecting organizational performance.
Responsibilities
1. Use IE skills to extract the meaning of production data and deep dive the impact of AI and computer vision on the production line.
2. Based on IE analysis skills, solve various technical, customer complaints and product problems of customers.
3. Provide timely feedback on customers’ technical and solution issues and effectively resolve them.
4. Write and maintain user operating instructions.
5. Assist PM to strengthen data insights, customer relationships, listen to customer opinions, and provide insights for the company.
6. Assist with project documentation and business development.
7. User operating training and guidance in customers.
Requirements
1. A degree in IE, EE or science and engineering related fields.
2. 3+ years of proven experience in IE, manufacturing or production engineering roles
3. Automotive production experience is a plus.
4. Strong communication and collaboration to achieve project goals, and manage various technologies in the project and make positive contributions.
5. Data-driven, strong organizational and time management skills.
6. Familiar with quality systems, 6 sigma, SPC, control plan…etc.
7. Familiar with MS Office and Google Workspace features.
About us
Founded by ex-googlers and started at Stanford’s StartX program, PowerArena now has offices in the States, Taiwan, Hong Kong and China. We are a fast-growing, research-driven company building AI solutions that helps manufacturing corporations and factories assembly operations overcome the challenges they face in production every day.