1) Masterwork portfolio of banknote counter, cash deposit machine, cash recycling and OEM, etc. cash solutions are depended upon by retailer, CIT company or bank in nearly every country. Technical Support team’s duty is providing speedy, concise and professional customer assistance; mainly communicate via mail and communication application.
2) MA (Masterwork Automodules) product is selling all over the world, as support team, you will work closely with our customer, who will be from different countries. English skill is the main language to be used; Of course if local language also available will be extra credit.
3) Traveling as business trip for assisting customer technical problem and offering technical training session.
4) Knowing security feature of banknote all over the world, using software platform ( developed by MA), to customize currency template.
5) Making document of technical FAQ and maintenance.