Responsibilities
- Research, analyze, and interpret technical information to create clear and concise documentation, including user guides, manuals, tutorials, and release notes.
- Collaborate with subject matter experts and developers to gather information and ensure accuracy and completeness of technical content.
- Organize and present complex technical concepts in an easily understandable manner, tailored to the target audience.
- Maintain and update existing documentation to reflect changes in product features, functionality, and processes.
- Review and edit documentation for grammar, clarity, consistency, and adherence to style guidelines.
- Work closely with cross-functional teams to understand product requirements and document new features and functionalities.
- Stay updated on industry trends, best practices, and tools to continuously improve documentation quality and effectiveness.
Skills and Qualifications
- Bachelor's degree in English, Technical Writing, Computer Science, or a related field.
-Proven experience in technical writing or a similar role, preferably in the software industry.
-Strong writing and editing skills with impeccable grammar and attention to detail.
-Proficiency in using documentation tools such as Microsoft Word, Adobe Acrobat, and Confluence.
-Ability to quickly grasp complex technical concepts and translate them into user-friendly documentation.
-Excellent communication and collaboration skills to work effectively with cross-functional teams.
-Familiarity with Agile development methodologies and experience in writing Agile documentation is a plus.
-Fluency in both English and Chinese is required for bilingual documentation projects.
職責
- 研究、分析並解釋技術信息,編寫清晰明瞭的文檔,包括用戶指南、手冊、教程和發布說明。
- 與主題專家和開發人員合作,收集信息,確保技術內容的準確性和完整性。
- 將複雜的技術概念以易於理解的方式組織和呈現,以適應目標受眾。
- 更新現有文檔以反映產品功能、特性和流程的變化。
- 審查和編輯文檔,確保語法、清晰度、一致性和風格準則的遵循。
- 與跨職能團隊密切合作,了解產品需求,並記錄新功能和功能。
- 保持對行業趨勢、最佳實踐和工具的了解,不斷提高文檔的質量和有效性。
資格
- 英語、技術寫作、計算機科學或相關領域的學士學位。
- 在技術寫作或類似角色方面具有豐富的經驗,最好是在軟件行業。
- 出色的寫作和編輯能力,具有完美的語法和細心的注意力。
- 熟練使用文檔工具,如 Microsoft Word、Adobe Acrobat 和 Confluence。
- 能夠迅速理解複雜的技術概念,並將其轉化為用戶友好的文檔。
- 出色的溝通和協作能力,能夠有效地與跨職能團隊合作。
- 熟悉敏捷開發方法並具有撰寫敏捷文檔的經驗者優先考慮。
- 對英語和中文均流利,對雙語文檔項目至關重要。