【Thank you for your interest in the Server FAE position at our company, and we would like to invite you to be part of our team. As a Server FAE, you will be the primary technical contact for our customers, responsible for providing high-quality technical support and solutions. You will collaborate with internal teams, including engineering, product development, and sales, to ensure that customer needs are met and to deliver an exceptional customer experience. Additionally, our company offers opportunities for business trips, international assignments, and handling the hottest AI/GPU server project allowing you to broaden your international perspective.】
#Here are the key responsibilities:
1. Provide technical support, including answering customer technical inquiries, troubleshooting, and offering solutions.
2. Handling the hottest AI/GPU server project.
3. Conduct product demonstrations to help customers understand the features and advantages of our server products.
4. Assist the sales team in communicating with customers, understanding their requirements, and providing appropriate technical advice and solutions.
5. Participate in product testing and validation to ensure server performance and stability meet customer expectations.
6. Gather customer feedback and market demands to provide crucial insights to internal teams, supporting product improvement and development.
【感謝您對我們公司的伺服器FAE職位表達興趣。我們正在尋找具有卓越技術能力和客戶導向思維的FAE,並期望您成為我們團隊的一員。作為伺服器FAE,您將成為我們客戶的主要技術聯絡人,負責提供高品質的技術支援和解決方案。您將與內部團隊合作,包括工程、產品開發和銷售團隊,以確保客戶的需求得到滿足並提供卓越的客戶體驗。此外,我們公司也提供出差和派駐國外的機會,以擴展您的國際視野。】
#以下是主要的工作內容:
1. 提供技術支援,包括解答客戶的技術問題、執行故障排除和提供解決方案。
2. 協助處理AI/GPU伺服器專案.
3. 進行產品示範和演示,幫助客戶了解我們的伺服器產品的特點和優勢。
4. 協助銷售團隊與客戶溝通,瞭解他們的需求並提供適當的技術建議和解決方案。
5. 參與產品測試和驗證,確保伺服器性能和穩定性符合客戶期望。
6. 收集客戶反饋和市場需求,向內部團隊提供重要信息,以支持產品改進和開發。