餐飲部 酒吧營運經理 F&B Bar Operation Manager
- 台北市松山區
- 3年以上
- 高中
The Bar Operation Manager is responsible for coordinating and overseeing the beverage service and operations of the bar complex (3 outlets). The individual is responsible for ensuring excellence, creativity, maintaining brand identity, and managing profitability of the overall complex. 1. Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Maintain an up-to-date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 4. Be the champion of the local culture, heritage sites and trends by keeping up to date with the city’s happenings, area surrounding the hotel to provide recommendations and directions for the guests. 5. Ensure all team members recognize the importance of LQA and Forbes standards to deliver excellent audit and service performance. 6. Mentor and guide individual team members’ growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare. 7. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. 8. Monitor performance of team members and provide effective performance feedback for improvements, recognition and performance appraisal as due.