Are you passionate about driving superior customer engagements? Do you excel in activating the right channels to create the best customer experience in collaboration with commercial and medical colleagues? If so, we invite you to join our Commercial Excellence department as a Multichannel Engagement Lead. Read more and apply today for a life-changing career.
About the department
In Commercial Excellence, we drive superior customer engagements through collaboration, innovation, and a data-driven mindset. We are responsible for sales force effectiveness and training with a focus on driving sales excellence, business intelligence delivering actionable insights, and business development expanding patient reach via strategic partnerships. Our team is dynamic, innovative, and committed to making a difference in the lives of patients.
Main job tasks
As a Sales Force Effectiveness and Training Manager at Novo Nordisk, you will:
• Analyse sales force performance and provide actionable insights.
• Develop and implement targeting and customer segmentation strategies.
• Design and manage incentive plans to motivate the sales team.
• Optimise field force sizing and territory allocation.
• Drive adoption of CRM tools and practices used by sales team.
• Develop and deliver training programs for the sales team.
Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.