您期許自己能在在A+級商業大樓的頂級工作環境、與菁英團隊共事的精彩職涯嗎?如果您期待為自己的職涯發展增添跨國專業形象、成為優質彈性工作空間策略家,那麼您應該加入TEC!
目前我們在台北的營運據點有信義區的台北101金融大樓、南山廣場大樓,以及大安區的遠企中心辦公大樓、和內湖新世紀大樓---皆為台北市指標性頂級商辦大樓,並且持續開闢更新更好的彈性工作空間,因此我們期待創意有活力的您加入這個可愛的大家庭!
做為活動策展/會議室業務儲備專員,需要您精準的客戶經營直覺和服務熱忱,建立業界最優質的客戶關係,在TEC,我們培養您成為跨國人才最需要的軟實力;而您則是TEC的最佳代言人!
工作內容:
-會議室預訂管理:接聽電話或處理線上預訂,確認客戶需求,安排適當的會議室,並確保
會議室的可用性和適當的設備設施。
-客戶溝通與服務:與客戶溝通,了解其需求,提供相關的服務方案,確保客戶滿意度。
-價格和合約管理:根據會議室的大小、設施、服務等因素,制定價格,並與客戶商討合約
條款,確保價格和條款的 合理性和透明度。
-會議室設施維護:監督會議室設施的維護,包括設備、家具、網路連接等,確保會議室設
施的正常運作。
-策展服務:提供行政服務,包括會議室佈置、接待客人、提供茶水等服務,確保會議進行
的順利。
-銷售與市場推廣:與銷售團隊合作,開發會議室業務的銷售與市場推廣活動,吸引更多客
戶並提高業務量。
-客戶關係維護:與現有客戶保持聯繫,了解其需求變化,並提供相應的解決方案,以保持
客戶滿意度並促進業務的持續發展。
Job Duties
-Meeting Room Reservation Management: Handling phone calls or processing online
bookings, confirming client requirements, arranging suitable meeting rooms, and
ensuring their availability and relevant facilities.
-Customer Communication and Service: Communicating with customers to understand
their needs and providing appropriate service plan to ensure customer satisfaction.
-Pricing and Contrat Management: Establishing prices based on factors such as meeting
room size, facilities, and services, negotiating contract terms with clients to ensure the
reasonableness and transparency of prices and terms.
-Meeting Room Facilities Maintenance: Supervising the maintenance of meeting room
facilities, including but not limited to equipment, furniture, and internet connectivity, to
ensure the smooth operation of meeting room facilities.
-Event planning: Providing administrative support such as arranging meeting room
setups, welcoming guests, and providing refreshments to ensure smooth meetings.
-Sales and Marketing: Collaborating with the sales team to conduct sales and marketing
activities for meeting room services, attracting more clients, and increasing business
volume.
-Customer Relationship Management: Maintaining contact with existing customers,
understanding their changing needs, and providing appropriate solutions to maintain
customer satisfaction and promote continued business growth.