Job Responsibilities:
• Act as an Application Consultant of Microsoft Dynamics D365 CRM in order to deliver excellent consulting services to different clients
• Becoming a functional master of Microsoft Dynamics
• Participating in implementation projects providing consulting services to clients, including training, business requirement analysis, system design, system testing, support and maintenance
• Design and coordinate the integration of our enterprise applications implemented using different technologies and platforms
• Ability to analyze client requirements and objectives to determine how software can best meet client’s requirements and objectives
• Provides pre and post sales support
• Test and QA developments
• Perform first tier troubleshooting and problem resolving
• Able to isolate IT related problem and escalate to next level support when required
• Perform other consulting and support related duties as assigned
• Work very closely with our local and regional team of professional consultants
• Assist in the preparation of service estimates and project plans
• Liaise with product vendors on any issues relevant for our customers or Tectura
• To maintain, review and improve the internal standards and systems used within Tectura
• Ensure timesheets are entered accurately on a timely basis