1. 輸入、處理並追蹤客戶訂單,並將訂單資料存檔備份。
2. 保持與客戶間之聯繫,回覆e-mail,並確認交貨期。
3. 提供出貨文件,協助業務人員控管出貨,並處理進出口事宜。
4. 定期提供業務銷售狀況報表,以供業務人員或主管參考。
5. 協助業務人員處理銷售業務相關之公司內部行政作業。
6. 協助業務人員整理客戶資料(如:公司基本資料、交易記錄、問題處理狀況)。
1. Order management - Follow up on all the purchase orders, confirm ship date
and reply all emails, key in the ERP system, and follow up on the payment.
2. Support sales team and handle internal administrative operations.
3. Assist in sorting out customer information (such as: company basic
information, transaction records, Q&A from internal team and customers).
4. Responsible for the collection of accounts payable, and deal with the follow-up
matters of business department orders.
5. Responsible for customer order arrangement, shipment and import and export
shipping related processes.
6. Responsible for the review and arrangement of export declaration materials
and documents for export shipping customs declaration business
7. Shipment and delivery confirmation, arranging ships, signing S/O, check all the
docs., etc. and related coordination affairs.
8. Assist in the general affairs of the company.
9. Complete the tasks assigned by the supervisor.