Position Overview:
Reporting to the File Formatting Team Leader and as an integral part of Questel’s File Formatting Team, this role is responsible to format, recreate, design, and edit documents combining text and graphics through file formatting software following the established processes and guidelines. This role will also work together with the team and leadership to ensure that documents are delivered following optimal quality standards within the established timeframe.
Principal Duties & Responsibilities:
• Proactively report the status and progress of the tasks and current projects
• Ensure standards of high quality, speed, and knowledge are met
• Follow good practices to safeguard the information of the company following the guidelines and recommendations
• Follow and ensure compliance with the established processes and guidelines, contribute to their improvement
• Prepare documents for translation according to the client's requirements, as well as estimate the formatting time of a project based on its complexity
• Format, recreate, design, and edit documents combining text and graphics through file formatting software following the processes and guidelines provided by the client/agent
• Conduct final quality control and quality assurance of File formatting projects in a qualified language pair
• Ensuring that deliverables meet client/agent requirements, specific instructions and expectations and are completed on time, within the required quality level
• Complete heavy workload within established time frame
• Participate in self-study activities, development programs and staff training
• Collaborate with the documentation of processes, know-how, feedback as well as work on the necessary corrective actions
• Communicate effectively with managers, Translation Coordinators (TCs), Project Managers (PMs) or any project stakeholder directing the communication to the appropriate person or team
• Work together with team and leadership to ensure that document design, layout and graphics convey the meaning of the original content or the correct guidelines
• Maximize the use of file formatting tools and report issues to the development team
• Stay above the performance standards established by the company
• Work on special projects and other duties as assigned by management
