行政助理的主要角色和職責是:
1) 提供所有秘書、行政和文書事務的支援。
2) 維護、建立或更新世邦魏理仕的租賃/辦公室資料庫,並協助代理商準備推廣提案。
3) 維護與辦公室業主的關係,並每季更新最新的辦公室可用情況。
4) 擔任部門及其他部門的行政助理,負責部門秘書、行政和文書職能的運作。
5) 依照部門和其他部門的要求,執行秘書、行政和其他支援工作。
基本職責
依照部門和其他部門的要求執行秘書、文書和行政任務。 此類服務的範例包括但不限於:
1)日常信件、報告等文件的打字、速記、錄音。 代表部門接收、整理和跟進日常郵件。 依指示代表部門進行獨立通信。
2) 代表部門主管接聽電話。 這包括接收訊息並在適當時對這些訊息採取行動或跟進,以及在需要時建立電話會議。
3)提案、報告等文件的準備、整理、提交和裝訂。
4) 代表部門的任命安排。 這包括所有必要的準備工作和後續工作。
5) 會議安排、會議前後與客戶和其他工作人員的聯絡、會議室的佈置以及所需的任何餐飲安排。 協調客戶要求的任何客房預訂、餐飲、視聽和設備要求。 這包括; 根據需要與外部餐飲/設備公司聯絡和協調。
6) 可用且最新的歸檔系統的歸檔和管理。 包括最新客戶聯絡資料庫(Outlook、名片歸檔系統等)的管理與維護。
7) 該部門的旅行和當地交通安排。 準備差旅費和其他費用報銷表,以及所有必要的後續工作。 這包括準備旅行日程和會議行程,整理商務旅行所需的所有報告、文件、董事會文件、時間表和名片,以及處理護照簽證、與旅行社聯絡機票事宜以及準備資金以及任務所需的資金。
8) 支援一系列行政或幫助服務以及前台/接待和其他相關事務。 在其他人不在的情況下提供必要的支援。
9) 帳單和發票流程的日常操作。
10) 支援高階管理層不時指派的任何其他職責。
Key roles and responsibilities of the Executive Assistant are:
1)To provide support in all secretarial, administrative and clerical matters.
2)Maintain, create or update CBRE’s leasing/office database and assist agents to prepare pitching proposals.
3)Maintain the relationships with office landlords and update the newest office availabilities quarterly.
4)To act as Administrative Assistant in the Department and other departments, and to take charge of the running of the Department's secretarial, administrative and clerical functions.
5)To perform secretarial, administrative and other support tasks as required by the Department and other departments.
ESSENTIAL DUTIES
Perform all secretarial, clerical and administrative tasks as required by the Department and other departments. Examples of such services include but are not limited to:
1) Typing, shorthand taking and audio-typing in respect of daily correspondence, reports and other documents. Receiving, sorting and following up on the daily mail on behalf of the Department. Independent correspondence on behalf of the Department when directed to do so.
2) Receiving telephone calls on behalf of the Department executives. This includes taking messages and acting on or following up on those messages when appropriate, as well as setting up conference calls when required.
3) Preparation, collation, submissions and binding of proposals, reports and other documents.
4) Appointment arrangements on behalf of the Department. This includes all necessary preparation work and follow-up.
5) Meeting arrangements, liaising with clients and other staff members before and after the meetings, meeting room set-up and any catering arrangements needed. Co-ordinate any room bookings, catering, audio visual and equipment requirements requested by the client. This includes; liaison and coordination with external catering/equipment companies as/when required.
6) Filing and management of a useable and up-to-date filing system. Including management and maintenance of latest client contact database (Outlook, name card filing system, etc.).
7) Travel and local transport arrangements for the Department. Preparation of travel expense and other expense claim forms, as well as all necessary follow-up work. This includes preparing travel schedules and meeting itineraries, collating all reports, documents, board papers, schedules and name cards required for the business trip, as well as the processing of passport visas, liaison with travel agents on air tickets, and the preparation of monies and funds needed for the assignment.
8) To support a range of administrative or helpful services as well as front desk/reception and other relevant matters. Provide the necessary support in the absence of others.
9) Daily operation in Billing & Invoice process.
10) To support any other duties as assigned by the senior management from time to time.