We are an established e-commerce company headquartered in California, United States specializing in the distribution of automotive and non-automotive related goods. We are seeking candidates with great English verbal and written skills or speak Spanish to serve our customers within the US, North America and other regions to ensure the utmost customer satisfaction. We offer stable employment, on-the-job training and room for growth for motivated individuals.
Sales Assistant / Order Taker
As a sales assistant/order taker here you will be playing a key position in the company that is vital in the establishment between the company and our clientele. Professional phone skills and a positive attitude is a requirement in order to serve our wholesale customers.
Position: Sales Assistant / Order Taker
Job Responsibilities
• Answer phone calls and emails in from our in-house client accounts
• Contact existing customer base by email and/or phone to follow-up and provide update on services and products
• Accurately and efficiently inputting order into company system
• Assist in resolving customer complaints pertaining to billing, product, shipment and etc.
• Communicate effectively with customers and company employees
• Relate important information to customers such as pricing, inventory, product info and etc.
Ability, Knowledge, and Skill Requirements
• Required computer skills: Outlook, excel, word
• Accurate typing in English at 40 word per minute
• Able to confidently and effectively communicate in English. Verbal and written.
• Working knowledge of filing systems
• Responsible, punctual, personable
• General math, good verbal and written skills. Professional etiquette
