職缺:Senior Product Manager 1 人 (Chatbot Platform)
We are Linc. We are an ambitious team, based in the heart of Silicon Valley, with a mission to build the best Customer Care Automation SaaS platform to revolutionize how businesses serve and engage with customers. Our AI-powered solution has won the AI Breakthrough Award, and is serving tens of millions of consumers for global brands like Levi’s, L’Oreal, Carter’s, and GoPro - and we are just getting started.
One strategic decision that we are very proud about is establishing and growing a fantastic engineering office in Taipei to own an important piece of our overall product.
We are looking for a Product Manager to join our Taipei office as our Product Manager for our platform connectivity team. As the Product Manager, you will serve as the product management owner for an important segment of Linc’s roadmap.
RESPONSIBILITIES
* Lead the product strategy, prioritization, roadmap creation, requirements definition
* Drive value through deep analysis and analytics
* Gather input from a variety of internal and external sources to define product concepts
* Work in collaboration with engineers and business stakeholders to manage product features, dependencies and releases thereof
* Compose clear, succinct user stories in an Agile project framework, manage product backlog and story priorities
* Collect and assess customer feedback, and integrate it in the product
* Proactively identify problems that arise for customers, outline options, recommend solutions, and escalate as needed
* Champion the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets business goals and objectives
ABOUT YOURSELF
* You are passionate about creating products for users
* You have a deep understanding of SaaS product management for Enterprise Customers
* You have excellent communication skill
* You are ambitious, hardworking, and want to hustle to grow Linc’s impact
* Team player with ability to interface and build relationships at all levels
* Work experience in a startup and/or participation in startup events is a plus!
KEY QUALIFICATIONS
* Bachelor’s degree in Engineering and/or related field
* 5+ year experience in Product Management for SaaS or E-commerce companies
* Strong product management background with technical knowledge and great eye for UX design
* Strong ability to translate business needs to product requirements
* Experience in agile development process, e.g. Scrum, and working with development teams in an agile environment across multiple geographical locations
* Experience in defining product features in user stories, using backlog tracking, burndown metrics, velocity
* Strong presentation and written and oral English communication skills
* Able to travel to the USA up to 25% of the time (after pandemic)
DESIRED
* Silicon Valley company working experience (either in US or Taiwan)
* Startup experience
* B2B product experience
* e-Commerce platform experience
待遇面議 外商公司 員工25人 距捷運西湖站350公尺