KEY RESPONSIBILITIES - Lead and manage a team of support specialists to provide technical support for projects. -

1. >2 years and above in semiconductor fab environment.​ 2. >2 years experience for the applications of optical metrology is a must. ​ 3. HW trouble shooting experience is needed.​ 4. Metrology recipe fine tuning is a must.​ 5. Backend advance packaging process knowledge is a big plus.​ 6. English read/speak/writing capability is necessary.​

• 操作使用SAP系統創建和修改文件。 • 在系統開立發票。 • 準備驗收報告文件。 • 協助索賠流程。 • 為售後服務營運提供行政支援，包括日常協調和訂單流程。 • 及時跟進物料訂單和交貨時間。 • 提供正確的交貨資訊並持續與售後服務團隊溝通/相互支援。 • 協助行政事務，與其他區域的相關人員聯繫，以解決業務流程問題。 • 履行主管指派的相關工作。

* 客服部門中的非固定專案支援 * 支援AI相關專案 * 支援AI訓練資料庫建立 [Responsibilities] * 客服部門中不定期專案支援以及日常任務交辦 (40%) * 負責整理、標註資料(圖像/語音/文字等)以及分析用戶邏輯與情境 (30%) * 設計、分類各類對話場景，優化使用體驗 (20%) * 整理過往客服文本 (10%) * AI應用領域包含但不侷限於：圖像識別、語義理解、語音識別、客戶滿意度與黏著度等

1. 執行業務單位帳務處理 (80%)：負責管理和執行各項帳務作業，確保準確及時處理。 2. 協助部門行政庶務事宜 (5%)：根據需要，協助部門的行政工作。 3. 協助業務部分人員關懷 (15%)：協助維護團隊的正向工作氛圍，提供人員關懷與支持。

1. 執行業務單位帳務處理 (80%)：負責管理和執行各項帳務作業，確保準確及時處理。 2. 協助部門行政庶務事宜 (5%)：根據需要，協助部門的行政工作。 3. 協助業務部分人員關懷 (15%)：協助維護團隊的正向工作氛圍，提供人員關懷與支持。

1. 執行業務單位帳務處理：負責管理和執行各項帳務作業，確保準確及時處理。 2. 協助部門行政庶務事宜：根據需要，協助部門的行政工作。 3. 協助業務部分人員關懷：協助維護團隊的正向工作氛圍，提供人員關懷與支持。

辦事項 Operation Side 1. Assist the Sales Manager in planning and executing promotional campaigns, as well as analyzing post-

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Processes orders and identify the correct products using the existing sales operation system 9. Ensuring the orders are delivered

應用系統操作(operation) 第一線窗口 support (1st line support) 判斷問題、分析資料、協助測試 (user操作錯誤?/資料錯誤需更新?/程式bug?)

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• Support early-shift for Settlement requests management. • Monitor and process FINI settlement trade

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- Study Quanta HW technology - Study OpenInfra and open source related technology - Support POC - Engage into customer

internal rules & procedures. • to prepare accurate and timely Reporting. • Perform operation of new trades of Corporate/