Job Duty:
-To process New Accounts application to follow through the NAs Desk Instruction guideline and comply with regulation required and policy required when receiving or pre-screening for editing all related coding and review all supporting documentation
-To process and ensure New Accounts comply with regulation required and policy required when POB process and accuracy updated in system
-To process and ensure application forms and media filing correctly and keep confidential and comply with regulation required.
-Response for handling Inbound / Outbound calls and follow up the action taken
-Other duties as assigned by Leader
Minimum Qualifications:
-College/University degree
-Have Fluent English speaking and written skills both English and mandarin
-Be Punctual and responsible
-Action plan taken upon management's advice
-Problem solving skill
-Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate.
-Must have strong time management skills and the ability to work under pressure and with limited supervision.
-Well communication
-PC skills, ie, Microsoft Word, Excel, Powerpoint
-General commercial/banking or credit card industry knowledge
-Honest, patient, responsive and with good integrated personality
-Must have strong time management skills and the ability to work under pressure
-Must be willing and able to overtime or work any shift within our hours of operations, which includes weekends and long holiday
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Why American Express?
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional cus tomer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
待遇面議 外商公司 員工400人 距捷運中山國中站20公尺
