• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests.
• To provide a courteous and professional service following at all times.
• Ensure full knowledge and understand of LQE is delivered to the gussets at all times.
• To maintain good working relationships with your own colleagues, and all other departments.
• To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene health and safety
• To maintain a high standard of personal appearance and hygiene at all times.