•Manage hotel HR programs. Create a positive team culture while ensuring that hotel guests have a unique experience that brings the brand to life.
管理酒店人力資源計畫。創建積極向上的團隊文化，以確保酒店賓客獲得獨特的體驗，將品牌帶入生活。
• Establish, maintain, and ensure adherence to all personnel-related policies and procedures.
建立、維護和確保遵守所有與人事相關的政策。
• Participate in the budget process as it relates to staffing, productivity, benefit costs, and labor relations costs. Monitor staffing to manage costs.
參與人力編制，福利和勞資相關之預算過程。監管人力配置及成本。
• Support and uphold hotel philosophy concerning hiring, associate relations, supervision, and disciplinary action.
支援和秉持酒店招聘、員工關係、監督和紀律處分理念。
• Maintain and administer employment, salary, benefit, and incentive programs.
維護和管理雇用，薪資，福利和激勵計劃。
•Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
與部門經理協作共同開發達到服務行為標準和持續改善賓客體驗的各類活動。
•Ensure compliance with relevant employment laws and hotel or company policies and procedures. Conduct annual HR compliance/standards self-audit.
確保遵守相關勞工法規及酒店或公司的政策與流程。負責年度人力資源審查/標準自審。
•Conduct new team member orientation providing information on hotel or company standards, policies, procedures, rules and team member benefit programmes.
為新員工提供入職培訓，並讓其瞭解酒店或公司的標準、政策、流程及員工福利計畫等資訊。
•Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
收集並維護離職面談、人員流動統計、曠職報告等資料，瞭解各種趨勢、培訓需求和管理問題等。
• Directly facilitate, in conjunction with department managers, open associate communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting corrections.
與酒店主管們一起促進開放式的溝通方式，並以適當的方式回應員工的不滿意，並進行改善。
• Perform other duties as assigned.
完成其它指派的任務。
