矽坦時脈有限公司

Job Summary • Owns driving customer interactions and acts as the primary liaison to SiTime’s customers on quality and reliability topics regarding our products and services. Responsible for investigating and resolving quality issues, while communicating with customers and coordinating with internal teams to implement corrective actions Responsibilities: • Accountable for coordinating the investigation of customer complaints in partnership with local FA/PE teams and responsible to communicate outcome to the customer including claim management • Partner with engineering and FA teams during quality issues to ensure internal global alignment and manages the relationship with the customer • Reviews and submits customer requested documentation such as product qualification and reliability report, 8D and FA reports etc. • Proactively visits the customer's site as needed or requested • Coordinates and actively participates in visits by the customer for quality related activities or audits o When the customer identifies observations, responsible for the root cause analysis, the actions to correct and the verification actions are in place and effective. • Accountable for PPAP preparation, successful PPAP outcome and customer approval

About the Job SiTime is looking for a talented and motivated Software/Firmware Engineer to join growing infrastructure team in Taiwan office. You will be working on next-generation mixed-signal semiconductor testing systems, collaborating closely with hardware and test engineers across global teams. This role is essential in ensuring the performance, stability, and scalability of production and R&D test infrastructure. Responsibilities • Design and develop software/firmware for mixed-signal chip test systems • Collaborate with hardware and test engineers to debug and validate test setups • Collaborate with production team to transfer test systems to OSAT • Optimize and expand existing test automation frameworks • Document code, workflows, and best practices for cross-team collaboration Minimum Qualifications • 3+ years of hands-on experience in software or firmware development • Proficiency in at least one of the following: Python, MATLAB, C#, or C++ • Experienced with MCU or FPGA integration and control • Strong problem-solving, debugging and communication skills • Familiar with instrument communication protocols (e.g., SCPI, VISA, serial/UART, etc.) • Participate in overseas business travel (approximately 1 month per year) • Able to work independently and collaboratively in a fast-paced environment Preferred Qualifications • Familiar with lab instruments such as oscilloscopes, digital multimeters, and power supplies • Experienced with Automated Test Equipment (ATE) development • Experienced in mixed-signal IC validation or testing • Knowledge workflow of semiconductor test engineering and production Why Join Us At SiTime, we’re transforming the timing industry with precision, performance, and programmable silicon. You’ll be part of a world-class team tackling high-impact engineering challenges that matter. Join us to work on leading-edge technologies that shape the future of electronics.