HEARTS ON FIRE_美商和頌愛有限公司

Job Purpose The Merchandising Manager / Assistant Merchandising Manager is responsible for developing and executing merchandising strategies for diamond and fine jewelry collections. This role oversees product assortment planning, purchasing, inventory control, and sales analysis to ensure alignment with brand positioning, customer demand, and market trends. The role also collaborates with cross-functional teams to drive product development and market initiatives. Key Responsibilities Merchandising Strategy & Assortment Management 1. Develop annual and seasonal merchandising strategies and assortment plans across categories, price segments and regions. 2. Monitor market trends, customer preferences and competitive activities to guide product planning and development. 3. Lead the new product development process, coordinating with Procurement and Supply Chain to ensure timely launches. Purchasing & Inventory Management 1. Oversee purchasing decisions and vendor negotiations to ensure stable supply and cost optimization. 2. Establish inventory management strategies to improve stock turnover and address slow-moving items. 3. Review sales and inventory data regularly to implement replenishment and transfer strategies. Sales Analysis & Performance Management 1. Analyze sales performance by category, price point, channel and region, providing actionable insights. 2. Set annual and seasonal sales forecasts and merchandising KPIs, monitoring achievement progress. 3. Partner with Retail and Marketing teams to enhance product performance and customer experience. Cross-Functional Collaboration & Team Leadership 1. Collaborate with Retail, Visual Merchandising, Marketing teams to ensure consistent merchandising execution. 2. Manage, coach and develop the merchandising team to strengthen capability and performance. 3. Represent the region in HQ/Regional merchandising meetings, providing market insights and strategic recommendations. Qualifications Education: Bachelor’s degree or above in Marketing, Business Administration, Fashion Management, or related field. Experience: 1. Minimum 5 years of merchandising/buying experience in jewelry, luxury goods, or watches, with at least 2 years in a managerial role. 2. Knowledge of diamonds, fine jewelry, luxury is a strong advantage. Skills: 1. Strong strategic planning and analytical skills. 2. Proficiency in Excel and PowerPoint, ability to prepare professional reports and presentations. 3. Excellent written and spoken communication skills in both English and Mandarin. Personal Attributes: 1. Strong leadership, strategic mindset and high market sensitivity. 2. Effective cross-functional collaboration and interpersonal skills. 3. Passionate about jewelry and the luxury industry.

我們正在尋找積極主動、熱情的夥伴加入我們的團隊。 店經理是我們的專門店代表，他/她將負責對營運、人員、商品和客戶服務全面性的管理。運用策略帶領團隊達成業績目標，實現高標準的運營管理，建立高效及主動的團隊。 【工作職責】 • 督導分店營運，扮演店上與總公司間溝通管道 • 以顧客體驗為基礎，提供優質的客戶服務並傳達品牌形象與精神 • 業績目標的設定與達成，注重主顧客掌握與經營 • 維繫現有的客戶關係並開發新顧客 • 建立有向心力的團隊，激勵及訓練成員邁向目標 • 主動與百貨溝通協調，蒐集市場訊息；給與行銷活動成效建議 • 參加行銷活動以推廣產品和服務 • 提供鑽石行業和產品知識的最新趨勢 • 維護銷售、客戶互動和其他相關數據的記錄 • 商品進貨與庫存管理，商品定期盤點 • 店鋪相關事務與系統報表處理 【職務要求】 • 國際精品 / 時裝 / 彩妝保養品工作經驗5年以上者優先 • 樂於服務客戶、態度積極主動、個性親切並具備團隊精神 • 良好的溝通能力、顧客管理經驗及銷售技巧 • 具備電腦文書操作及基本英文能力 • 能配合店鋪輪排班，包含週末和假日及活動安排等 感謝您對這份職務的興趣，履歷符合資格者，將通知安排面談，若不符合者不另做通知，謝謝您的體諒！

我們正在尋找積極主動、熱情的夥伴加入我們的團隊。 銷售顧問是我們的品牌大使，推廣和銷售我們的鑽石產品。同時必須和客戶建立牢固的關係，了解他們的需求，並提供最優質的服務及創造品牌體驗。銷售顧問應具備出色的溝通和談判技巧、對銷售的熱情以及對鑽石的了解。 【工作職責】 • 以顧客體驗為基礎，提供優質的客戶服務並傳達品牌形象與精神 • 推廣和銷售鑽石產品，達成個人及協助團隊銷售目標 • 維繫現有的客戶關係並開發新顧客 • 提供鑽石行業和產品知識的最新趨勢 • 參加行銷活動以推廣產品和服務 • 維護銷售、客戶互動和其他相關數據的記錄 • 商品進貨與庫存管理，商品定期盤點 • 店鋪相關事務與系統報表處理 【職務要求】 • 無精品銷售工作經驗者可，公司將提供完整專業的教育訓練 • 樂於服務客戶、態度積極主動、個性親切並具備團隊精神 • 良好的溝通能力、顧客管理經驗及銷售技巧 • 具備電腦文書操作及基本英文能力 • 能配合店鋪輪排班，包含週末和假日及活動安排等 感謝您對這份職務的興趣，履歷符合資格者，將通知安排面談，若不符合者不另做通知，謝謝您的體諒！