台北市南港區3年以上大學待遇面議
[A Little About Us]
Yahoo Taiwan provides e-commerce business process analytics, reports, and optimizations to support Yahoo's e-commerce operations. We encourage new ideas and continuously experiment with and evaluate new technologies for integration into our infrastructure. Our focus is on developing high-quality products and tools for our customers and partners, emphasizing usability, efficiency, and driving business growth.
[A Lot About You]
We are looking for a detail-oriented and proactive IS Operations Engineer to join our IT team. This role is responsible for software maintenance, system monitoring, and ensuring the stability of production environments. The ideal candidate will also coordinate with vendors, conduct compatibility, security, and performance testing, and provide support for system go-lives. Strong hands-on experience with both macOS and Windows platforms is required.
We are looking for a detail-oriented and proactive IS Operations Engineer to join our IT team. This role is responsible for software maintenance, system monitoring, and ensuring the stability of production environments across both macOS and Windows platforms. The ideal candidate will coordinate with vendors, perform compatibility and performance testing, and support system go-lives. A strong understanding of IT operations and cross-platform environments is essential.
[Responsibilities]
・Perform ongoing software maintenance, patching, and health monitoring to ensure system integrity and uptime
・Conduct compatibility testing, security validations, and performance benchmarks for new applications or system changes
・Coordinate and support system production deployments, ensuring smooth go-live processes and post-launch stability
・Collaborate with external vendors and internal teams to manage technical integrations, POCs (Proof of Concept), and incident escalations
・Analyze system logs, monitor performance metrics, and proactively address potential issues
・Assist with incident response and root cause analysis
・Maintain detailed documentation of configurations, procedures, and issue resolutions
・Collaborate with internal teams to align operational practices with security and compliance standards
[Minimum Qualifications]
・Bachelor’s degree in Information Systems, Computer Science, or a related field
・3+ years of experience in IT operations, system administration, or a related role
・Strong knowledge of Windows server and client environments
・Familiarity with system monitoring tools and ITSM practices
・Experience in conducting compatibility, security, and performance testing for production-ready systems
・Excellent communication and coordination skills for working with cross-functional teams and external vendors
・Strong problem-solving mindset, with a focus on automation and operational excellence
[Preferred Qualifications]
・Experience with virtualization technologies (e.g., VMware, Hyper-V)
・Familiarity with endpoint management tools (e.g., JAMF, Intune, SCCM)
・Basic understanding of cloud platforms (e.g., AWS, Azure)
・IT certifications such as MCSA or ITIL are a plus