台南遠東香格里拉_遠鼎股份有限公司台南分公司

- 5年以上自助餐廳廚房工作經驗，具五星級飯店餐廳任職者佳 - 具日料背景經驗更佳 - 熟廚房運作流程兼具安全衛生觀念 - 擅長日料烹調尤佳

- 具英文會話能力 - 具電腦文書操作技巧,可配合輪班輪休 - 具星級飯店Check-in 接待服務及退房相關業務工作或實習經驗 - 良好之溝通協調並能與客人良好互動關係 - 具有Opera 系統操作及餐飲服務經驗佳

- 維持行李房，行李車與服務中心櫃檯之整潔，協助維持大廳之整潔，並報告需修理事項 - 協調安排客人之交通運輸服務 - 運送客人行李進出房間，協助客人裝卸行李上下車 - 負責歡迎與提供旅館住客與顧客之必要協助 - 熟悉台南相關景點資訊並可配合輪班輪休制度 - 具客車或職業駕照者 - 有五星級飯店工作經驗者優 服務中心服務人員為旅館中最先與顧客接觸的人員之一，也是與旅客或顧客接觸相當頻繁的人員，服務態度的親切與服務的品質直接對企業有絕對深遠的影響，因此，你必需樂於與人互動，具服務的熱誠，樂於吸收新知，積極回應顧客以贏得客人的忠誠感！

- 三年以上飯店客務服務相關經驗 - 具電腦文書操作技巧可配合輪班。 - 處理客戶入住及退房相關業務並提供優質接待服務。 - 推廣現場客房或套裝行程加價銷售。 - 熟悉系統PMS-Opera。 - 具良好之溝通協調並能與客人良好互動關係。 - 熟悉台南旅遊相關知識。 - 具責任心，有團隊管理經驗。

1. 可配合輪休 2. 具電腦文書操作技巧 3. 處理客戶入住、房間調配及帳款結帳作業等相關業務 4. 具良好溝通協調能力並提供親切優質接待服務 5. 具英文溝通對話能力 6. 熟悉客務系統Opera及五星級飯店工作經驗者為佳 7. 熟悉台南旅遊資訊為佳 8. 具良好溝通協調能力並提供親切優質接待服務 9. 另有大夜津貼

- 需配合輪三班制。 - 聲音甜美、口齒清晰具英語會話及溝通協調能力。 - 具電腦文書操作技巧可配合輪班輪休制度。 - 執行電話接聽及轉接服務、各項例行之廣播服務。 - 員工及顧客電話通話明細之查詢、提供晨間喚醒服務。 - 能與客人良好互動關係。 - 有五星級飯店工作經驗者佳。

- 餐飲訂席介紹、餐飲業務推廣。 - 餐飲訂席及一般文書資料處理工作。 - 年菜、伴手禮及月餅等特殊節日訂單及出貨聯絡事宜。 - 熟電腦文書處理。 - 具服務熱誠，有餐飲訂席業務經驗者佳。 - 其他主管交辦事項。 - 需配合輪班。 - 基礎英語溝通能力

- 口齒清晰、具英語會話語言技巧者佳。 - 具電腦文書操作技巧需配合假日值班。 - 具飯店訂房、總機或櫃檯工作經驗者佳。 - 個性耐心、積極、負責之工作態度。 - 具良好之溝通協調並能與客人良好互動關係。 - 具日文能力佳。

The Communication Assistant Manager assists in the development, coordination and execution of all communications activities. Under the guidance and supervision of the Communication Manager and within the limits of established hotel policies and procedures, promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel. ●Assists and supports the coordination of photography for advertising, collateral, interviews and other public relations activities between the hotel, advertising agency, and the marketing department at corporate office. ●Works closely with the Communications Manager on all requirements necessary for F&B and Rooms photo shoot, including props and other materials needed as well as other departments concerned. ●Assists and coordinates requests for photo shoot received from media, schools and government offices. ●Assists the Communication Manager in the execution of all printed and digital collaterals for F&B, Marketing, and Rooms Division. ●Researches on promotions, brainstorm on concept, and works closely with the Communication Manager and Print Shop artists on the design of the collaterals. ●Works closely with artists in the printing of in-room collaterals and ensures quality based on Corporate ID Manual. ●Coordinates closely with F&B and Sales & Marketing for the timely production of their collaterals and consistency of quality. ●Meets with the Communication Manager on the proposed weekly press entertainment list based on the upcoming F&B promotions for the month. ●Prepares press releases and press photos. ●Ensures timely and proper distribution of press releases to the media. ●Assists the Communication Manager in the liaison between the hotel and advertising agency on the international and local campaigns’ creative and media plans. ●Handles job assigned by Communication Manager and coordination with relevant departments of the hotel is necessary. ●To submit the monthly Communications activity report ●To seek high-end sponsorship to enhance the hotel’s packages and promotions. ●Supports other Communications duties and functions as deemed necessary.

• Write a variety of different content to support communications and marketing efforts, including website copy, social media, brochures and press releases • Assist in developing and implementing a marketing communication strategy designed to further company objectives • Scale campaigns to maximize ROI • Develop projects to create content • Monitor analytics and create marketing communication reports • Stay up to date on industry trends and make recommendations for adjustments to marketing communications strategies and practices • Respond to media / KOL inquiries and maintain relationships • Plan promotional events to help keep the organization top of mind • Coordinate volunteers, support staff, vendors and more to support promotional events • Perform outreach to press outlets, magazines, influencers and build strategic partnerships to grow brand notoriety • Brainstorm and implement experiments and conversion tests •Coordinate the design of promotional material and distribute in online and offline channels Qualifications • 2 years’ experience •Proven ability to create and execute marketing campaigns •Familiarity with social media platforms (IG, Facebook etc.) •Creativity in developing content of all forms. •Innovative thinking and problem-solving skills. •Working knowledge of photo and video-editing software • Superior time management and organizational skills and ability to meet deadlines • Exceptional writing and interpersonal communication skills in English and Chinese • Ability to work both independently and as part of a team •Stay current in marketing communication trends and news •BSc in Marketing, Communications, Public Relations or relevant field

- 負責餐廳之營運統籌及部門人員訓練及人力規劃與調派 - 協助擬定餐廳與執行營運政策以及營運業績管理 - 根據市場、產品趨勢及消費者需求，制訂餐廳營運策略規劃 - 審核餐廳各項營運績效，以及分析營收報表 - 制訂餐廳服務方式與作業標準流程等事宜 - 解決意外事件及協調顧客抱怨處理、應變能力及回報 - 提供現場夥伴訓練及指導和定期反饋，幫助提高團隊的績效 - 主管交辦事項

1. 準備食材並烹調菜餚 2. 熟悉食物性質與營養知識 3. 掌控菜餚的擺盤與出菜的順序 4. 確保所負責類別的食品均符合衛生管理的規定 5. 配合食品作業衛生規範 6. 具砧板經驗

- 協助餐廳主廚完成與廚房相關的工作。 - 必須具備良好的衛生知識。 - 具備自助餐相關工作經驗及相關證照。 - 能配合輪班。 - 具備廚房丙級證照及廚師證

- 準備隔日早餐所需食材 - 協助客房餐飲出餐做準備 - 擅長西式熱食烹調尤佳 - 具中餐背景經驗更佳 - 熟廚房運作流程兼具安全衛生觀念

- 1年以上自助餐廳廚房工作經驗，具五星級飯店餐廳任職者佳 - 具中餐背景經驗更佳 - 熟廚房運作流程兼具安全衛生觀念 - 需配合輪調小夜班 - 擅長西式熱食烹調尤佳

- 1年以上自助餐廳廚房工作經驗，具五星級飯店餐廳任職者佳 - 具日料背景經驗更佳 - 熟廚房運作流程兼具安全衛生觀念 - 擅長日料烹調尤佳

- 豪華閣貴賓行政樓層早餐供應、備餐 - 1年以上自助餐廳廚房工作經驗，具五星級飯店餐廳任職者佳 - 具西餐背景經驗更佳 - 熟廚房運作流程兼具安全衛生觀念 - 擅長西式熱食烹調尤佳

- 3年以上宴會廳廚房工作經驗，具五星級飯店餐廳任職者佳 - 具西餐背景經驗 - 熟廚房運作流程兼具安全衛生觀念

1. 至少5年以上宴會會議銷售經驗，制定團隊個人及團隊目標，帶領同仁達到全體營收績效 2. 熟悉市場競爭環境及需求，隨時調整並制定未來銷售目標及方向。 3. 具良好溝通協商能力，領導團隊及單位同仁與其他部門建立良好的工作關係。 4. 編寫年度預算及費用，預估並制定每月銷售目標並參與預算審核會議。 5. 具有餐飲管理經驗及了解現場執行能力者優 6. 熟Delphi系統 及Opera訂房系統者優 7. 調解顧客在銷售與服務上的抱怨並建立良好客戶關係 8. 處理各項主管交辦事項。

1. 至少3年以上宴會會議或喜宴銷售經驗 2. 熟悉市場競爭環境及需求 3. 具良好溝通協商及銷售能力(英文說、寫優為佳) 4. 具團隊合作精神，與其他部門建立良好的工作關係 5. 具有餐飲管理經驗及了解現場執行能力者優 6. 熟Delphi系統 及Opera訂房系統者優 7. 處理各項主管交辦事項。