POSITIVE GRID_佳格數位科技有限公司

We are seeking an experienced Full Stack Developer to join our team. This role will focus on developing and optimizing AI-driven systems that require real-time processing and low-latency performance. You will be responsible for creating and maintaining multi-agent architectures that integrate with our existing technology stack. As part of the Software Service Team, you will work closely with ML engineers, mobile developers, firmware engineers, backend developers, and product managers to build intelligent systems that enhance user experience through AI-driven features and personalization. 【Typical Accountabilities】 1.AI System Development: Design, develop, and deploy AI agents and services that handle real-time data processing, pattern recognition, and intelligent recommendations 2.System Performance: Optimize systems for low-latency performance in real-time scenarios, focusing on proactive optimization and system improvements 3.Cross-Functional Collaboration: Work closely with ML engineers, mobile developers, firmware engineers, backend developers, and product managers to align technical solutions with product objectives 4.User Personalization: Implement AI systems that evolve based on user interaction data, enabling contextually relevant recommendations and adaptive features 5.Integration Architecture: Develop systems that seamlessly integrate hardware and software components, optimizing data flow and processing in hybrid environment. 【Additional Benefits】 What We Offer: 1.Work on innovative AI projects pushing technological boundaries. 2.Creative environment alongside passionate engineers and designers. 3.Flexible remote/hybrid work arrangements. 4.Opportunity to shape next-generation AI applications.

We are looking for a developer to create cross-platform desktop software for both Mac and Windows operating systems. The software will be used in the music industry, requiring complex interactions and dynamic effects using front-end technologies. As part of the team, you will follow Scrum methodology for project management. However, we encourage you to continuously improve the development process to find the most suitable approach for the team. As part of the team, you will follow Scrum methodology for project management. However, we encourage you to continuously improve the development process to find the most suitable approach for the team. 【Typical Accountabilities】 -Work with a front-end tech stack including ES6+, React, Tailwind CSS, Styled -Components, SASS, Stylus, Webpack, Babel, Vite, Jest, Redux, and TypeScript. -Estimate project costs and timelines, create work schedules, and set deadlines to ensure timely delivery. -Evaluate and optimize existing processes and procedures to improve efficiency. -Stay updated on the latest developments and innovations in front-end technologies. -Collaborate with the engineering team on prototype development and iterate based on feedback. -Use software tools to plan, design, and develop front-end solutions efficiently. -Perform quality control and address any issues that arise during the implementation stages.

Positive Grid is a company dedicated to innovation in music technology, creating breakthrough amp modeling, tone editing, and creative tools for guitarists around the world. We are looking for a Senior Product Designer with strong product vision and an AI-native mindset to join our design team. In this role, you will take ownership of the product experience—from translating user needs into interaction flows, to defining design systems and visual language. You’ll be a strategic partner within the product team, shaping the logic and visual expression of our future products. We are especially interested in designers who can integrate AI into their design process—not just as a tool, but as a mindset. You will apply AIGC technologies like GPT and Midjourney to product thinking, modular system building, and visual concept development. Beyond UI execution, you'll collaborate closely with PMs, engineers, and visual designers to drive a product design process centered on innovation and efficiency. 【Typical Accountabilities】 【UI/UX Architecture and Interaction Design】 -Plan and design user flows and interaction frameworks across platforms (Web / iOS / Android), improving usability and interaction clarity. -Translate product requirements and user scenarios into concrete information architecture and interaction patterns, defining the foundation of the user experience. -Design UI screens with strong visual consistency and system logic, ensuring cohesive cross-platform behavior and high-quality execution of interface components. 【Design Language and Visual System Development】 -Establish and maintain the product’s design language system, integrating brand identity, interaction logic, and visual expression to ensure interface consistency and recognizability. -Collaborate with visual designers to translate style strategies into scalable UI components and design assets that support modular growth and long-term evolution. 【AI Integration and Workflow Innovation】 -Integrate AI tools such as GPT and Midjourney into the day-to-day design process, applying them to concept development, visual language exploration, and modular system building. -Develop AI-native design workflows that combine prompt thinking with product goals to enhance efficiency and expand creative possibilities. 【Cross-functional Collaboration and Design Communication】 -Act as a core member of the product design team, working closely with PMs, engineers, visual, and marketing teams to drive design strategy and product direction. -Communicate design rationale clearly and effectively, translating abstract ideas into tangible user experiences and visual language, and building alignment through thoughtful proposals. 【Essential】 - 5+ years of experience in UI/UX design with a proven track record of owning and delivering end-to-end product design solutions. - Proficient in Figma and Photoshop, with the ability to design and build cross-platform (Web / iOS / Android) interfaces and component systems. - Hands-on experience using AI tools such as GPT and Midjourney for design exploration, concept development, or modular system creation; familiarity with prompt writing and language control. - A strong and detailed portfolio is required,showcasing your design capabilities, process, and outcomes. 【Desirable】 - Interest or hands-on experience in music, guitar, or sound creation, with the ability to empathize with user workflows and creative goals. - Experience with 3D modeling, rendering,or photography, with an understanding of lighting, material textures, and product presentation—especially helpful for refining visual quality in gear-oriented products like BIAS X.

Positive Grid is revolutionizing the world of music technology by blending hardware and software into seamless, next-gen smart products. We are committed to enhancing the way musicians create, share, and interact with music by offering innovative, user-focused solutions. Our products, like Spark and BIAS, connect users across devices and platforms, building a community around music creation. As a Sr. Software Product Manager at Positive Grid, you will be at the helm of our software strategy, leading cross-functional teams to deliver groundbreaking music tech solutions. This is a pivotal role focused on transforming technical innovations into compelling user experiences, shaping the future of music technology. You will work closely with engineering, design, and marketing teams to create and refine software that powers our smart hardware ecosystem, ensuring that our products not only meet but exceed user expectations. Key Responsibilities ● Strategic Product Leadership: Own and drive the software product strategy from ideation through launch, aligning with Positive Grid’s mission to accelerate the guitar world’s transition to smart, interconnected music tools. ● Cross-functional Collaboration: Partner with hardware, mobile, and AI teams to create integrated product experiences. Collaborate closely with R&D, QA, and support teams to ensure seamless execution of the product roadmap. ● Customer-Centric Product Development: Continuously engage with users to gather insights and feedback, shaping the product vision to ensure our solutions address real-world needs and enhance the user experience. ● Roadmap Planning & Execution: Translate company objectives into detailed, executable product plans. Design and maintain a product roadmap that delivers innovative solutions while meeting market demands and customer expectations. ● Data-Driven Decision Making: Leverage data and user research to make informed product decisions. Regularly assess product performance, iterating as needed to ensure ongoing market relevance and user engagement. ● Innovation & MVP Focus: Champion the creation of Minimum Viable Products (MVPs) to deliver early value, test market fit, and reduce product risk. Drive iteration and feature enhancement based on real-time customer feedback. ● Team Leadership & Growth: Manage, mentor, and grow a team of software engineers, fostering a collaborative environment that encourages innovation and problem-solving.

We are looking for a Director of Product to lead and elevate our product management team by fostering collaboration, driving innovation, and implementing structured workflows to enhance efficiency and team alignment. The ideal candidate will possess strong leadership skills, a deep understanding of product management across hardware and software, and the ability to bridge strategic vision with execution. This pivotal role bridges visionary ideas from the CEO (Acting CPO) with the executional capabilities of our product management team, ensuring alignment and efficiency across hardware and software product lines. You will guide and manage a talented team of Product Managers, acting as the driving force behind modern workflows and innovative product development. This role requires someone who is collaborative, highly strategic, and experienced in managing complex product ecosystems, including hardware and software integration. The ideal candidate will not only support the CEO’s creative and disruptive vision but also translate it into actionable strategies and guide the team to deliver groundbreaking products. 【Typical Accountabilities】 ● Leadership & Team Management: -Act as the "No. 2" in the product team, supporting the CEO’s product vision while managing day-to-day product team operations. -Lead and mentor a team of energetic and talented Product Managers (hardware and software), fostering a culture of innovation, collaboration, and accountability. -Lead and work closely with a group of dynamic and talented designers including UX, UI, ID, PD, to ensure and meet the high standard of innovative product designs. -Serve as the voice of the CEO to the team and other departments, ensuring alignment and clarity. ● Strategic Product Management: -Develop and execute a cohesive product strategy that integrates hardware, software, and AI capabilities. -Collaborate with the CEO on product vision, incorporating unique and disruptive ideas into structured workflows. -Oversee the development of MRD (Market Requirements Document), PRD (Product Requirements Document), and PPD (Product Positioning Document) by ensuring they align with market trends, customer needs, and business goals. MRD focuses on market analysis and opportunities, PRD details the functional and technical specifications, and PPD defines the product’s unique positioning and go-to-market strategy. -Embrace and promote AI tools like ChatGPT to optimize product management processes and team efficiency. ● Cross-Functional Collaboration: -Work closely with Marketing, Engineering, Sales, GM and COO to align product roadmaps with company objectives. -Ensure smooth communication and collaboration across departments to streamline product development and go-to-market strategies. -Act as the primary liaison between the CEO and the product team, providing guidance and feedback to align execution with vision. ● Operational Excellence: -Champion modern product management workflows and adapt them to Positive Grid’s unique needs. -Ensure the efficient and effective execution of product roadmaps, balancing technical feasibility, user experience, and business impact. -Delegate effectively to team members while maintaining a strong understanding of overall product management processes.

At Positive Grid, we are passionately committed to accelerating the guitar world's transition to smart, creating a new ecosystem of interconnected and innovative music technology. Our vision is to transform the standard guitar setup, providing musicians with transformative, high-quality products. As we aim to become a top-tier music technology company, targeting ambitious growth and vibrant culture, we are seeking a Firmware Team Manager to lead our team into this exciting future. 【Typical Accountabilities】 - Lead the Firmware team, focusing on advancing our vision of a smart guitar world, by managing and inspiring MCU Firmware Engineers and other firmware team members. - Drive the architecture and development of innovative firmware solutions, ensuring integration with our vision of transforming musical experiences. - Translate visionary product requirements into engineering excellence, aligning firmware development with our ambitious business objectives and innovative product strategies. - Spearheaded the New Product Introduction (NPI) process, embodying our commitment to risk mitigation, technical excellence, and market-defining products. - Foster a culture of technical and innovative excellence, leading by example in code reviews, design discussions, and problem-solving sessions. - Facilitate effective collaboration across cross-functional teams to create products that revolutionize the modern musician's experience. - Provide strategic oversight on project management, ensuring alignment with our core growth strategy of delivering exceptional products and customer experiences.

Join Positive Grid as a Technical Support Representative, providing expert assistance to customers via email and chat. You'll be essential in delivering solutions for our AI-powered guitar amplification and effects products while ensuring an outstanding customer experience. 【Key Responsibilities】 -Resolve customer inquiries about pre-sales, orders, shipping, and technical issues -Provide clear troubleshooting guidance for guitar gear and related software -Process warranty claims efficiently -Utilize internal knowledge bases and AI tools to optimize support solutions -Convert technical concepts into easy-to-follow instructions 【Required Skills】 -Outstanding written and verbal communication -Quick learner with strong problem-solving abilities -Customer service mindset with attention to detail -Knowledge of electric guitars, amplifiers, effects pedals, and audio interfaces preferred -Experience with computers, mobile devices, operating systems, and software/hardware integration preferred -Experience with help desk systems and technical support preferred -Familiarity with AI tools and platforms (e.g., ChatGPT, Claude, Midjourney) preferred 【Personal Qualities】 -Warm and empathetic communication style -Self-motivated with a strong desire to learn -Ability to thrive in a fast-paced environment -Team player with a positive attitude -Patient and methodical approach to problem-solving 【What We Offer】 -Opportunity to work with cutting-edge music technology -Dynamic and collaborative work environment -Continuous learning and growth opportunities -Chance to combine technical expertise with passion for music -Join us in helping musicians achieve their creative potential through technology. - If you're technically minded, passionate about customer service, and eager to contribute to an innovative team, we want to hear from you. 【Typical Accountabilities】 -Provide comprehensive technical support via email and chat for our full product line, including pre-sales, order inquiries, and troubleshooting - Diagnose and resolve hardware/software issues by asking targeted questions and utilizing support resources effectively - Process warranty claims and escalate complex technical issues to appropriate internal teams -Maintain and contribute to our knowledge base with clear technical documentation and solution articles - Transform complex technical information into simple, actionable solutions for customers - Meet or exceed customer satisfaction and response time metrics while maintaining high-quality support standards - Monitor and follow up on customer inquiries to ensure complete resolution and satisfaction -Participate in team meetings and training sessions to stay current with product knowledge and support procedures -Properly escalate unresolved issues to appropriate internal teams, including software developers, product specialists, or senior support staff -Additional responsibilities as assigned by management

Positive Grid is seeking a new generation of software developers who can work hand-in-hand with AI to build the future of music creation tools. As part of our AI SaaS team, you will use AI assistants, multi-agent frameworks, and orchestration platforms to create delightful and intelligent user experiences across our music technology products. We are not looking for someone who just writes code—we’re looking for a builder who can shape workflows, experiment quickly, and collaborate with both AI and humans. You’ll help us build tools that musicians love, while helping define what it means to be an AI-native developer. 【Typical Accountabilities】 -Use AI tools like GitHub Copilot, Claude code, ChatGPT SDK, or LangChain to accelerate feature development, prototype AI-powered ideas, and build user-facing tools. -Partner with PMs and designers to translate fuzzy product ideas into tangible applications via AI-human collaboration. -Prototype and iterate internal agents or tooling to improve developer and team productivity. -Evaluate, debug, and improve AI-generated outputs through human-in-the-loop workflows. -Maintain prompt logs, development notes, and documentation to support team reuse and knowledge sharing. -Actively explore and introduce new AI toolchains or frameworks to improve development speed and creativity. 【Technical Focus Areas】 -AI-augmented Software Development: Collaborate with generative AI tools and frameworks to co-create software features. -Prompt Engineering & Context Management: Author layered prompts and managed context via message chunking, conversation IDs, vector databases, etc., to maintain a single source of truth (SSOT) and prevent hallucination. -Multi-Agent Orchestration -Design and coordinate multi-agent workflows, covering role assignment, fault recovery, and output validation to ensure robust cross-task cooperation. -Rapid Prototyping: Build fast, iterative MVPs with feedback loops; deploy tools using Gradio, Streamlit, or similar; -Evaluation and Debugging: Design validation workflows for AI-generated code or agent behaviors. -Human-AI Workflow Design: Integrate AI output into CI/CD pipelines, code reviews, and product workflows, while creating traceable prompt logs and validation checkpoints.

Positive Grid is a progressive D2C music tech company. We create cutting-edge products that disrupt the norm and inspire music creation worldwide. As the ATG (Advanced Technology Group) Manager at Positive Grid, you will lead the unification of our DSP (Digital Signal Processing) and ML (Machine Learning) innovation pipelines to empower the future of intelligent audio experiences. This position will work closely with product, software, and executive teams. Your work will shape the technology core of our next-generation smart music products by providing clear vision, technical leadership, and scalable development frameworks. This is a high-impact leadership role requiring deep expertise in audio and machine learning technologies, strong cross-functional collaboration, and the ability to translate technical innovation into user-facing value. 【Typical Accountabilities】 1.Define and drive the technology roadmap at the intersection of machine learning and audio engineering. 2.Lead development of ML systems for audio recognition, classification, tone modeling, and parameter optimization. 3.Collaborate with product, software, and design teams to bring ML-powered experiences to market. 4.Guide the integration of DSP systems that complement ML frameworks (e.g., effect chains, amp models, signal routing). 5.Promote the adoption of AI-enhanced workflows, tools, and platforms to boost engineering velocity and quality. 6.Establish scalable, agile-friendly development processes, promote reusable frameworks, and support cross-domain collaboration. 7.Mentor and grow a team of passionate ML and DSP engineers, and foster a culture of innovation, learning, and documentation. 8.Represent ATG’s technical vision to stakeholders and executive leadership.

Positive Grid is shaping the future of guitar and music technology. We are looking for a DSP Engineer (mid to senior level) to join our team. You will design and refine real-time audio processing algorithms, and contribute to our transition toward AI-enhanced development workflows. Depending on your experience, you may also take on system integration tasks and provide mentorship to junior engineers. 【Typical Accountabilities】 -DSP Algorithm Development -Design, implement, and optimize real-time DSP algorithms for amps, pedals, and effects -Contribute to virtual analog modeling and computational audio systems. -Ensure algorithms run consistently across multiple platforms (Mac, Windows, Linux, iOS, Android, ARM/embedded systems). 【AI-Enhanced Workflow (Growth Area)】 -Use AI tools to accelerate DSP research, prototyping, and benchmarking. -Support the adoption of automated and modular workflows for DSP development. -Collaborate with AI engineers on machine learning approaches for tone modeling and testing. 【Collaboration & Growth】 -Work closely with sound designers, QA, and product managers to meet musical and technical goals. -(Senior level) Mentor junior engineers and contribute to shaping team workflows. -Stay current with cutting-edge DSP and AI techniques and bring new ideas into development.