曙客股份有限公司

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Actively identify and approach potential clients through meetings, calls, or emails 2. Present and quote FunNow Booking solutions tailored to business needs 3. Discover client pain points and provide strategic consultation 4. Manage and update client records, communication logs, and feedback history 5. Support merchants in adopting digital tools for operations and data-driven decision-making 6. Own your numbers — this role includes a performance-based bonus structure 【Essential Competencies】 1. Previous experience in SaaS, platform-based, or system sales 2. Proficient in Excel, PowerPoint (or Keynote) 3. Experience in outbound sales, telesales, or cold outreach 4. Comfortable managing client data, CRM records, and sales pipelines 5. Able to work independently in a target-driven, high-paced environment 【Desirable Competencies】 1. Excellent communication and persuasion skills; confident in pitching and closing 2. Positive, energetic, and self-motivated with a strong sense of ownership 3. Creative and analytical thinking, with an interest in solving customer challenges 4. Strong visual sense or interest in aesthetics and user experience 5. Experience in offline retail or service industry a plus 6. Possess a valid scooter or car license for merchant visits 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 以面訪、電訪、郵件等方式開發潛在客戶，拓展市場 2. 向店家介紹並報價 FunNow Booking 解決方案 3. 掌握客戶痛點，提供專業建議與導入策略 4. 維護客戶資料與聯繫紀錄，確保資訊即時更新 5. 協助店家進行數位化經營、數據化決策與線上銷售轉型 6. 此職位設有簽約獎金制度，業績導向者佳 【必要條件】 1. 有 SaaS、平台或系統導入相關業務經驗 2. 熟悉 Excel、PowerPoint 或 Keynote，具備報表與簡報製作能力 3. 對陌生開發或電銷工作具熱忱，能獨立完成業務流程 4. 具備客戶資料管理與銷售紀錄維護經驗 5. 能適應高目標、高節奏的工作挑戰 【加分條件】 1. 表達能力佳，擅長提案與說服，能有效推進合作 2. 個性積極、行動快速，具備自我驅動與責任感 3. 喜歡創意思考與解決問題，願意持續優化解法 4. 對設計感、美感或使用者體驗有興趣或品味 5. 具備零售或服務產業背景者佳 6. 具備汽車或機車駕照，能機動拜訪客戶

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Manage and nurture long-term relationships with lifestyle merchants 2. Provide partners with digital operation advice, data-driven suggestions, and platform best practices 3. Plan and execute marketing collaborations — online or offline — to boost visibility and sales 4. Train merchants on using the system backend and guide product optimization 5. Collaborate across teams on campaign ideas and commercial project execution 6. Lead initiatives that support merchant growth and platform engagement 【Essential Competencies】 1. Minimum 1 year of experience in business development, account management, or partner success 2. Proficient in Excel and Word; able to independently prepare performance or proposal reports 3. Ability to plan and execute business or marketing initiatives 4. Experience with client communication, backend operations, or merchant onboarding 5. Comfortable working cross-functionally in a fast-paced environment 【Desirable Competencies】 1. Creative, resourceful, and naturally proactive in finding solutions 2. Resilient under pressure, with strong adaptability and positivity 3. Strong logical thinking and clear verbal expression 4. Enjoys learning and keeps up with industry and lifestyle trends 5. Familiar with social media platforms; actively engaged in content creation or community sharing 6. Experience in filming/editing lifestyle content or running IG/Xiaohongshu is a big plus 7. Comfortable in startup-like environments that evolve quickly 8. Possess a valid scooter or car license for regular merchant visits 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 建立與維繫商家關係，持續探索市場機會與客戶價值 2. 協助商家優化營運效率、提供數據建議與平台操作協助 3. 發想並執行線上／線下行銷活動，帶動流量與業績成長 4. 負責商家後台教育訓練、商品優化與行銷活動邀請 5. 與跨部門團隊（行銷／品牌）協作，共同執行推廣專案 6. 規劃所有有助商家成長的合作提案與行動 【必要條件】 1. 至少一年以上業務開發、商家經營或合作夥伴管理經驗 2. 熟練使用 Excel、Word 等工具，能獨立完成報表與簡報製作 3. 熟悉行銷或商務活動規劃與執行流程 4. 具備商家端後台操作、上架、培訓等實務經驗 5. 能適應快速變動的工作步調，具備跨部門協作經驗 【加分條件】 1. 創意思維強，具備獨立解決問題的能力 2. 抗壓性高、適應力強、態度正向積極 3. 邏輯清晰、表達能力佳，勇於提出觀點與建議 4. 對新知與趨勢具備敏銳度，樂於自我學習與成長 5. 熟悉社群平台，喜歡經營個人品牌或分享生活內容 6. 有拍攝剪輯生活影片、經營 IG 或小紅書的經驗尤佳 7. 喜歡新創節奏、能擁抱變化與持續挑戰 8. 具備汽車或機車駕照，能機動拜訪商家

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Identify, pitch, and onboard accommodation partners such as hotels, motels, hostels, and resorts 2. Support merchant digital transformation including operations, analytics, and online sales 3. Plan and execute creative marketing campaigns to boost merchant visibility and revenue 4. Handle cold calling, site visits, and offline sales presentations 5. Collaborate across teams to build solutions that empower partner success 【Essential Competencies】 1. At least 2 years of experience in business development, preferably in hospitality or platform sales 2. Proven ability to conduct market research and provide professional consultation to clients 3. Strong multitasking and time management capabilities 4. Comfortable with outreach, cold leads, and direct sales interactions 5. Proficient in Excel or PowerPoint (Keynote) 【Desirable Competencies】 1. Excellent communication and persuasion skills; enjoy merchant-facing collaboration 2. Passion for discovering new accommodation businesses and sharing recommendations 3. Enjoy working with people and solving customer-facing challenges 4. High sense of initiative and self-discipline; thrive in action-oriented environments 5. Interest or skill in photography, visual storytelling, or lifestyle aesthetics 6. Resilient, adaptive, and energized by fast-moving startup environments 7. Possess a valid scooter or car license for regular merchant visits 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 開發並洽談旅宿商家合作，包括飯店、旅館、溫泉、民宿等 2. 協助店家導入數位化營運工具，提供數據化建議與銷售支持 3. 規劃創意行銷活動，提升店家曝光與業績 4. 執行陌生開發：電話、現場拜訪、說明會簡報等業務流程 5. 與內部團隊合作推進商家成長計畫 【必要條件】 1. 具備 2 年以上業務經驗，具旅宿、平台產業尤佳 2. 能針對市場趨勢提供專業建議與商業提案 3. 有效管理時間與多重任務能力 4. 樂於面對陌生客戶並具備積極開發精神 5. 熟悉 Excel 或 PowerPoint（Keynote） 【加分條件】 1. 善於溝通表達，喜歡與商家互動並促成合作 2. 對旅宿產業有熱情，喜歡探索與推薦店家 3. 樂於與人交涉，擅長處理客戶問題與需求 4. 自主性高，具備積極執行與自我要求能力 5. 喜愛拍照、內容美感佳、對影像呈現敏銳 6. 適應力強，樂於投入快速變動的工作環境 7. 具備汽車或機車駕照，能機動拜訪商家

【Capsule】 At FunNow Group, we’re not just building features — we’re building the future of real-time lifestyle services across Asia. As a Backend Software Engineer, you’ll help shape the engine behind millions of spontaneous bookings, cross-border performance optimization, and AI-driven experiences. From powering Funki AI Agent to supporting high-speed deployments across seven markets, your code will live fast and scale smart. If you’re into cloud-native development, love clean architecture, and want to build things that matter — this is where your backend skills become part of the future of urban life. 【Typical Accountability】 1. Develop clean, scalable, and readable backend code and algorithms. 2. Utilize AI tools (such as ChatGPT, Gemini, GitHub Copilot, Cursor) to enhance development efficiency. 3. Implement and maintain core features with regular deployments to ensure stable online environments. 4. Write and maintain unit and integration tests to ensure service stability. 5. Proactively optimize performance bottlenecks and improve system efficiency using effective data structures and algorithms. 6. Participate in technical discussions and architectural design, and be willing to share new knowledge related to AI and technology. 【Essential Competencies】 1. BS/MS in Computer Science or related technical field 2. 2 - 5 years of backend development experience, familiarity with Golang is a plus 3. Experience developing and maintaining production-grade systems in cloud environments 4. Familiar with relational and non-relational databases, understanding of cache design and application 5. Familiar with API design principles, with practical experience in performance tuning 6. Proficient in Git and version control workflows, with practical experience in CI/CD automation (e.g., CircleCI, GitHub Actions) 7. Familiar with containerization technologies (Docker / Kubernetes) development processes 8. Able to adapt to agile development and fast-paced iterative work rhythms 【Desirable Competencies】 1. Interested in AI, recommendation systems, or data-driven architectures 2. Enjoys collaborating with teammates to build highly stable and flexible backend systems 3. Possesses critical thinking skills for observing and improving existing systems 4. Experience with performance tuning using monitoring tools such as Prometheus and Grafana 5. Good English communication skills; experience participating in startup teams or cross-national engineering collaborations is a plus 【職務簡介】 FunNow Group 是個台灣少見，同時面向 2B 與 2C 的平台公司；更是台灣少見，成功跨向東南亞的領先品牌。你將參與打造一個你自己與你的朋友可以天天用的服務，也讓每一個讓東南亞消費者可以享受流暢的預訂體驗，預訂生活每一刻的美好。七個國家運營、800 萬的註冊會員、近百萬的月活用戶、破萬的合作商家，邀請想在這個量級打怪與其他國際公司一同比拼的你。 後端是驅動這一切的引擎，即時空位與價格的運算是我們的核心，龐大的同步運算量是我們的挑戰。在這，你更加見證與參與 AI 帶來千倍數的轉變，打造這一個世代的 AI Shopping Agent、建立 MCP Server、訓練 AI coding Agent 等等，我們將與矽谷同步，打造 AI 為核心的軟體工程團隊。 【主要職責】 1. 開發乾淨、可擴展、具可讀性的後端程式碼、演算法 2. 善用 AI 工具（如 ChatGPT、Gemini、GitHub Copilot、Cursor）提升開發效能 3. 實作與維運定期部署的核心功能，穩定支援線上環境 4. 撰寫與維護單元測試與整合測試，確保服務穩定性 5. 主動優化效能瓶頸，運用有效資料結構與演算法提昇系統效率 6. 參與技術討論與架構設計，樂於分享 AI、技術相關新知 【必要條件】 1. 資訊相關科系學士／碩士學位 2. 2 - 5 年後端開發經驗，熟悉 Golang 尤佳 3. 有開發並維運雲端環境下的生產級系統經驗 4. 熟悉關聯式與非關聯式資料庫，了解快取設計與應用 5. 熟悉 API 設計原則，具備效能調校實戰經驗 6. 熟悉 Git 與版本控制流程，具備 CI/CD 自動化實作經驗（如 CircleCI, GitHub Actions） 7. 熟悉容器化技術（Docker / Kubernetes）開發流程 8. 適應敏捷開發與高迭代的工作節奏 【加分條件】 1. 對 AI、推薦系統或資料導向架構有興趣 2. 喜歡與夥伴共同打造高穩定、高彈性的後端系統 3. 具備觀察與改善現有系統的批判性思維 4. 有使用 Prometheus、Grafana 等監控工具進行效能調校經驗 5. 具備良好英文溝通能力，曾參與新創團隊或跨國工程協作經驗者尤佳

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Plan and execute marketing strategies aligned with business and brand goals 2. Analyze market trends, competitor actions, and audience insights to fine-tune campaigns 3. Design and implement promotional initiatives to grow awareness and conversion 4. Track performance and ROI through data analysis and adjust plans accordingly 5. Manage and grow FunNow’s beauty-related presence on platforms like Instagram, Threads, Facebook, and Xiaohongshu 6. Create engaging content, write copy, and plan campaigns to build community and drive engagement 7. Respond to user feedback, manage community interactions, and iterate on content strategy 【Essential Competencies】 1. Minimum 2 years of hands-on experience in marketing or digital campaign management 2. Heavy user of Facebook, Instagram, Threads, or other social media platforms 3. Strong copywriting and content planning skills, especially for social channels 4. High awareness of current events, trends, and social conversations 5. Data-driven mindset; ability to interpret campaign metrics and improve ROI 6. Excellent communication and collaboration skills; proactive team player 【Desirable Competencies】 1. Familiarity with FunNow's platform, past campaigns, or brand tone 2. Experience producing short-form content (e.g., Reels, TikToks), including appearing on camera 3. Basic design and editing skills (e.g., CapCut, Photoshop, Illustrator) 4. Comfortable using AI tools like ChatGPT to streamline workflow 5. Curious, creative, and unafraid to try new things on social media 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 擬定並執行美容類別之整合行銷策略，與品牌目標一致 2. 分析市場趨勢、競品動態與用戶輪廓，優化行銷計畫 3. 設計促案、活動與合作推廣，提高品牌曝光與使用率 4. 整理活動成效報表，善用數據調整策略以提升轉換率與 ROI 5. 經營並優化社群平台內容規劃與互動（Facebook、Instagram、Threads、小紅書等） 6. 撰寫吸引目標族群的文案與貼文，提升參與與互動率 7. 回覆用戶留言與反饋，觀察數據動態並優化社群內容規劃 【必要條件】 1. 具 2 年以上數位行銷、社群經營或相關實務經驗 2. 熟悉各大社群平台操作與使用習慣 3. 具備社群文案撰寫能力與基礎內容規劃邏輯 4. 對流行議題具敏感度，能與時事創造行銷連結 5. 能獨立解決問題、擅於溝通協作與跨部門配合 6. 擅長看懂數據報表並據以調整優化策略 【加分條件】 1. 熟悉 FunNow 平台與調性，曾參與或觀察過相關行銷活動者佳 2. 曾經營短影音或社群帳號，且不排斥露臉、拍攝或創作內容 3. 具備基本視覺設計能力，會使用 Capcut、Photoshop 或 Illustrator 4. 習慣使用 ChatGPT 等 AI 工具輔助行銷工作 5. 有實驗精神、創新思維，樂於挑戰不同的內容形式與互動方式

【Capsule】 At FunNow, we’re building joyful experiences — at the speed of now. As an iOS Engineer, you’ll shape the app used by millions to instantly book beauty, dining, and weekend escapes across Asia. But here’s the twist: we don’t just write Swift — we build with AI. Whether it’s using ChatGPT for fast debugging, auto-generating UI tests, or optimizing workflows with Copilot, you’ll join a team that codes smart and iterates faster. If you love good architecture, crave clean UX, and believe AI is part of the modern engineer’s toolkit — welcome aboard. 【Typical Accountability】 1. Develop, maintain, and optimize iOS App features to enhance user experience 2. Integrate backend APIs, handle interfacing logic, and ensure stability 3. Utilize AI tools (e.g., ChatGPT, Gemini, GitHub Copilot, Cursor) to improve development efficiency 4. Enhance overall performance and code architecture quality, and optimize development processes 5. Continuously monitor Apple ecosystem updates and technology trends 【Essential Competencies】 1. 2 - 5 years of iOS development experience, familiar with Swift language and development tools 2. Proficient in RESTful API integration and architectural patterns (MVC, MVVM, VIPER) 3. Able to write readable and testable code 4. Practical experience using AI tools to assist development processes, with interest and passion for improving development efficiency with AI 5. Experience in cross-functional collaboration, skilled in communication and problem-solving 【Desirable Competencies】 1. Familiarity with SwiftUI and modular architecture design 2. Experience with TDD, proficient in writing unit and UI tests 3. Familiarity with CI/CD development processes and automation tools 4. Experience independently completing and successfully launching an app is a plus 5. Familiarity with Flutter or cross-platform development experience is a plus 6. Able to adapt to a fast-paced, rapidly iterative work environment, eager to try and innovate 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 開發、維護與優化 iOS App 功能，提升使用者體驗 2. 串接後端 API，處理介接邏輯並確保穩定性 3. 善用 AI 工具（如 ChatGPT、Gemini、GitHub Copilot、Cursor）提升開發效能 4. 提升整體效能與程式架構品質，並優化開發流程 5. 持續關注 Apple 生態圈更新與技術趨勢 【必要條件】 1. 2 - 5 年 iOS 開發經驗，熟悉 Swift 語言與開發工具 2. 熟悉 RESTful API 串接與架構模式（MVC、MVVM、VIPER） 3. 能撰寫具可讀性與測試性的程式碼 4. 實際使用 AI 工具輔助開發流程，對 AI 提高開發效率有興趣與熱誠 5. 有跨部門協作經驗，擅長溝通與問題解決 【加分條件】 1. 熟悉 SwiftUI 與模組化架構設計 2. 具備 TDD 經驗，熟悉單元與 UI 測試撰寫 3. 熟悉 CI/CD 開發流程與自動化工具 4. 曾獨立完成 App 並成功上架者佳 5. 熟悉 Flutter 或具備跨平台開發經驗者佳 6. 能適應快節奏、迭代快速的工作環境，樂於嘗試與創新

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Lead user research, extract insights, and translate them into concrete product design solutions. 2. Responsible for the complete design process from wireframes, interactive prototypes, to UI specification documents. 3. Maintain and advance consistent design language and component systems across platforms. 4. Utilize user testing and data feedback to rapidly adjust design solutions. 5. Participate in product strategy discussions, aligning UX vision with business requirements. 6. Flexibly use AI tools (e.g., ChatGPT, Gemini, Galileo, Magician, Stitch) to enhance design workflow and creative efficiency. 【Essential Competencies】 1. 2-5 years of product design or UI/UX design experience 2. Proficient in Figma, familiar with design tools such as Sketch and Adobe XD, and curious about and willing to try AI in the design process. 3. Familiar with user-centered design processes and product thinking. 4. Able to create interactive prototypes and conduct usability tests. 5. Clear communicator, able to engage in rational dialogue and proactively optimize in a fast-feedback environment. 6. Background in design, human-computer interaction, computer science, or related fields (Master's degree preferred). 7. Good English written and verbal communication skills, able to collaborate with cross-language teams. 【Desirable Competencies】 1.Strong visual sensitivity with attention to detail and systemic thinking 2. Passionate about urban tech and city life, and curious about user behavior on real-time booking platforms 3. Ability to simplify complex processes and deliver quickly 4. Continuously follow design industry trends and tool evolution 5. Bonus: experience in B2B tools, merchant-facing interfaces, or SaaS dashboard design 【職位概述】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【工作內容】 1. 主導用戶研究，提煉洞察並轉化為具體產品設計方案 2. 負責從 wireframe、互動原型到 UI 樣式文件的完整設計流程 3. 維護並推進跨平台一致的設計語言與元件系統 4. 運用使用者測試與數據回饋快速調整設計方案 5. 參與產品策略討論，將 UX 願景與商業需求對齊 6. 靈活運用 AI 工具（如 ChatGPT、Gemini、Galileo、Magician、Stitch）提升設計流程與創意效率 【必要條件】 1. 具備 2 - 5 年產品設計或 UI/UX 設計經驗 2. 精通 Figma，熟悉 Sketch、Adobe XD 等設計工具，對 AI 參與設計流程保有好奇心且願意嘗試 3. 熟悉用戶導向的設計流程與產品思維 4. 能夠製作互動原型並執行使用者測試 5. 溝通清楚，能在快速回饋節奏中理性對話、主動優化 6. 設計、人機互動、資訊工程等相關背景（碩士佳） 7. 英文書寫與口語能力良好，能參與跨語言團隊協作 【加分條件】 1. 對細節敏銳，具備高度視覺品味與系統思考力 2. 熱愛科技與城市生活，對即時預訂平台的使用者行為有好奇心 3. 具備簡化複雜流程、快速 deliver 的能力 4. 持續關注設計產業趨勢與工具演進 5. 具備 B2B 工具、商家後台或 SaaS 操作介面設計經驗者尤佳

【Capsule】 Be the invisible hero behind every smooth tap, swipe, and booking. At FunNow, we ship fast — and you’ll make sure we ship smart. As a QA Engineer, you’ll combine test automation, cross-platform QA, and a healthy obsession with edge cases to ensure our digital experience is seamless and joyful. You’ll own your test plans, pair with AI to boost coverage, and collaborate with devs like a pro. If you get satisfaction from breaking things (so users don’t), this is your playground. 【Typical Accountability】 1. Plan and execute testing processes using tools like TestRail, ChatGPT, and Gemini 2. Write and maintain automated test scripts (Python / Pytest / Appium / Playwright) 3. Accurately record and track bugs, using Jira to manage repair and reporting progress 4. Optimize regression testing processes to improve automation coverage and accuracy 5. Assist with deployment processes and CI/CD pipeline integration to ensure smooth test automation 6. Explore AI testing tools and script generation assistance to enhance testing efficiency and logical coverage 7. Help the team establish a quality culture and testing standards to make each release faster and more stable. 【Essential Competencies】 1. BS/MS in Computer Science, Engineering, or related field 2. 2 - 5 years of mobile, web, or API testing experience 3. Proficient in JavaScript or Python programming languages 4. Skilled in using AI tools 5. Able to write SQL queries and validate data accuracy 6. Familiar with TestRail test management tool and API tools like Postman, Swagger 7. Familiar with test automation frameworks such as Pytest, Appium, Playwright 8. Skilled in analyzing bugs and clarifying impact scope and priority 9. Good communication skills and logical analytical thinking 【Desirable Competencies】 1. Experience in agile or cross-functional development teams 2. Comfortable working with CI/CD systems (e.g., GitHub Actions, CircleCI) 3. Curious about AI testing frameworks and co-pilot tools 4. Strong ownership with a bias for action and continuous improvement 5. Think critically, challenge assumptions, and spot what others miss 6. Love turning chaos into clean systems, and data into insight 【職位概述】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【工作內容】 1. 使用 TestRail、ChatGPT、Gemini 等工具規劃、執行測試流程 2. 撰寫並維護自動化測試腳本（Python / Pytest / Appium / Playwright） 3. 精準記錄並追蹤 bug，使用 Jira 管理修復與回報進度 4. 優化回歸測試流程，提升自動化覆蓋率與準確性 5. 協助部署流程與 CI/CD 流程串接，確保測試自動化順暢 6. 探索 AI 測試工具與腳本生成輔助，提高測試效率與邏輯覆蓋率 7. 協助團隊建立品質文化與測試標準，讓每次 release 更快更穩 【必要條件】 1. 資訊工程或相關科系學士/碩士學位 2. 2 - 5 年 mobile、web 或 API 測試經驗 3. 熟悉 JavaScript 或 Python 程式語言 4. 擅長使用 AI 工具 5. 能撰寫 SQL 查詢並驗證資料正確性 6. 熟悉 TestRail 測試管理工具與 Postman、Swagger 等 API 工具 7. 熟悉自動化測試框架如 Pytest、Appium、Playwright 等 8. 擅長分析 bug 並釐清影響範圍與優先順序 9. 良好的溝通能力與邏輯分析思維 【加分條件】 1. 有敏捷開發團隊經驗或與跨職能團隊協作經驗，願意學習也願意分享 2. 喜歡使用 Cursor 與其他 AI 工具提升工作效能，對 AI Agent 協助測試的世界充滿好奇與願意嘗試 3. 熟悉 CI/CD 流程與自動部署工具（如 GitHub Actions、CircleCI） 4. 具備高度主動性，喜歡解決問題與流程優化；邏輯嚴謹又有點龜毛，能發現大家沒注意到的小錯 5. 英語溝通能力與文件撰寫能力

【Capsule】 FunNow Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! 【Typical Accountability】 1. Collaborate with the Web Team to develop and maintain web features, and continuously optimize the existing architecture. (Main technologies: TypeScript, Nuxt 3, UnoCSS, Vite, etc.) 2. Build shared components and internal tools to streamline team workflows. 3. Work in 2-week Scrum sprints to deliver and iterate with the team. 4. Use AI tools like GitHub Copilot and Gemini to assist development 【Essential Competencies】 1. Strong communication and collaboration skills with a proactive, problem-solving mindset 2. in modern HTML, CSS, and JavaScript 3. Experience with at least one modern front-end framework (e.g., Vue, React, Svelte) 4. Understanding of Server-Side Rendering (SSR) concepts and workflows 5. Experience using bundlers like Vite 【Desirable Competencies】 1. Experience using AI tools to assist development 2. A strong sense of UI/UX and experience collaborating with designers 3. Experience in back-end development, CI/CD, or system architecture 4. Experience writing Unit Tests / E2E Tests 5. Familiarity with cross-platform browser compatibility (Desktop, Mobile, In-App WebView) 6. Eagerness to learn new technologies and share knowledge with the team 【職務簡介】 FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。 目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。 【主要職責】 1. 與 Web Team 成員一起執行網站功能的開發與維護，並持續優化現有架構（使用技術包含 TypeScript、Nuxt 3、UnoCSS、Vite 等） 2. 開發團隊共用模組與內部工具程式，加速團隊開發流程 3. 依兩週 Scrum Sprint 流程與團隊協作 4. 使用 GitHub Copilot、Gemini 等 AI 工具輔助加速開發 【必要條件】 1. 良好的溝通協作能力，具備主動解決問題的能力及態度 2. 熟悉 HTML、CSS、JavaScript 的現代語法及特性 3. 熟悉至少一套主流前端框架（例如 Vue、React、Svelte） 4. 理解 Server-Side Rendering（SSR）的運作流程 5. 有使用 Vite 等程式碼建構工具的經驗 【加分條件】 1. 有使用 AI 工具輔助開發的經驗 2. 對 UI/UX 有敏銳度，具備與設計師協作的經驗 3. 有後端開發、CI/CD、系統架構設計等相關領域的經驗 4. 有撰寫 Unit Test / E2E Test 的經驗 5. 有處理跨平台瀏覽器相容性（Desktop、Mobile、In-App WebView）的經驗 6. 樂於學習新技術，也樂於與團隊分享所學

【Capsule】 FUNNOW Group stands out as a rare gem in Taiwan – a platform company successfully serving both toB and toC markets. Even more uniquely, we’re a leading Taiwanese brand that has successfully expanded across Southeast Asia. Here, this isn’t just a job; you’ll be part of building a service that you and your friends can use every single day. Imagine creating seamless booking experiences that allow Southeast Asian users to effortlessly book every beautiful moment of their lives. We’re operating in seven countries, boast 8 million registered members, nearly 1 million monthly active users, and over 10,000 partner merchants. We invite you to apply if you’re eager to tackle challenges on this scale and compete with other international companies. Come build with us! AI is not the future—it is now. FUNNOW Group believes AI will shift users' behavior when arranging, searching, and booking for fun. Can you imagine still using Google to search for restaurants, massages, or events? Generative AI will become mainstream for users. FUNNOW Group believes our AI agent will be your personal loyalty assistant. Not only can wealthy people have a secretary, but all of us can have one. You are not developing AI for Taiwan; you are developing AI for the multinational market. 【Typical Accountability】 1. Design and implement scalable GenAI backends to support applications such as chatbots, content generation, and intelligent search 2. Build prompt engineering, retrieval-augmented generation (RAG), and vector-based semantic search pipelines 3. Develop reusable libraries and services for interacting with LLMs (e.g., OpenAI, Claude, Gemini) 4. Implement agent workflows and orchestration using frameworks such as LangGraph for complex multi-turn or multi-agent reasoning 5. Work with product, backend, and frontend teams to integrate AI capabilities into production applications 6. Monitor and optimize AI system performance in terms of latency, cost, and reliability 7. Own the evaluation process for prompts and models using automated and human-in-the-loop methods 8. Explore new AI capabilities and rapidly prototype features for user testing 9. Contribute to internal tools for prompt testing, prompt versioning, and response quality benchmarking 【Essential Competencies】 1. BS/MS in Computer Science, Machine Learning, or a related technical field 2. Proficiency in Python and working experience with AI frameworks such as LangGraph, LangChain, LlamaIndex, or Google ADK 3. Experience with at least one agent orchestration framework and the ability to model stateful workflows for LLM applications 4. Hands-on experience integrating LLM APIs into real-world applications (e.g., OpenAI, Claude, Gemini) 5. Familiarity with vector databases (e.g., FAISS, Weaviate, Qdrant) and semantic search techniques 6. Experience building scalable REST/gRPC services and deploying them to cloud environments 7. Solid understanding of LLM prompt engineering, context window management, and tool-based reasoning 8. Familiarity with Git, CI/CD workflows, and containerized environments (Docker, Kubernetes) 9. Clear communicator and team player comfortable with cross-functional collaboration 【Desirable Competencies】 1. Experience with prompt evaluation frameworks or automated benchmark tools 2. Understanding of model fine-tuning, LoRA, or PEFT techniques 3. Previous experience with chat UX, multi-turn dialogue handling, or retrieval-first agents 4. Background in multi-agent orchestration tools (e.g., LangGraph, CrewAI, Autogen) is a plus 5. Familiarity with observability tools (e.g., Prometheus, OpenTelemetry) for LLM response monitoring 6. Passionate about building AI systems that enhance human productivity and creativity

※請至 https://funnow.bamboohr.com/careers/160 填寫應徵資訊 ※ FunNow 是亞洲首款主打 [ Last Minute 即訂即走］的都會享樂即時預訂平台，在 FunNow 能夠輕鬆預訂 15 分鐘後的餐飲、酒吧、按摩、飯店、KTV 等各種休閒娛樂，省去查找、排隊、打電話預約的麻煩。透過簡單、可靠的預訂服務，隨心所欲地享受生活。 我們正在尋找能敏銳觀察客戶需求並給予運營優化建議的新夥伴，需與跨部門團隊共同解決客戶問題，維持良好客戶關係。 如果你和我們一樣對工作充滿熱情也熱愛享受生活，歡迎你加入FunNow！ 【工作內容】 ．商家關係經營、合作與維護，定期更新市場趨勢，深掘客戶價值。 ．具備耐心、溝通與分析能力，協助商家經營數位化、決策數據化與銷售線上化。 ．負責合作商家管理後台操作教育訓練、定期優化調整商品，以及活動邀請。 ．能獨立作業，也能與行銷品牌團隊合作，協助專案發想、執行。 ．規劃及執行一切有助於合作商家成長的專案與活動。 【必備條件】 ．具備熟練的 Office 文書操作處理能力以及製作提案簡報的能力 ．語言能力: 流利廣東話 ．個性積極主動、腦袋靈活、邏輯組織能力 ．抗壓性高、不畏挫折，能主動找尋解決問題的方法 ．能勇於提出問題和解決方案，並有條理的表達想法 ．具備成長思維，熱衷學習專業領域內外的各種新知識 ．熱愛新創工作氛圍，能理解並認同需因應變化而快速變動的工作步調 ．時常發掘各類有趣事物並樂於分享於社群媒體 【加分項目】 ．數據蒐集與分析能力 FunNow is the first urban entertainment instant booking platform in Asia. With FunNow, you can easily book various leisure and entertainment activities such as dining, bars, massages, hotels, KTV, and more, just 15 minutes in advance. It eliminates the hassle of searching, queuing, and making phone reservations. With simple and reliable booking services, you can enjoy life to the fullest. As FunNow expands its business internationally, we are seeking talented individuals with a global perspective, keen observation of customer needs, and the ability to provide operational optimization suggestions and marketing assistance. You will work collaboratively with cross-functional teams to solve customer problems and maintain the competitiveness of the team. If you are passionate about work and enjoy life as much as we do, we welcome you to join FunNow! 【Job Responsibilities】 ．Manage, maintain, and develop relationships with business partners, regularly updating market trends and exploring customer value. ．Possess patience, communication, and analytical skills to assist merchants in digital transformation, data-driven decision-making, and online sales. ．Responsible for training merchants on backend system operations, periodically optimizing product offerings, and inviting them to participate in promotional activities. ．Work independently while also collaborating with the marketing and branding teams to brainstorm, plan, and execute projects. ．Plan and implement projects and activities that contribute to the growth of business partners. 【Required Qualifications】 ．Proficiency in Microsoft Office and ability to create professional proposal presentations. ．Language proficiency: Fluent in Cantonese. ．Proactive, quick-thinking, with strong logical and organizational skills. ．High stress tolerance, resilient, and capable of proactively finding solutions to problems. ．Able to raise questions and propose solutions, expressing ideas in a structured manner. ．Growth mindset, passionate about learning new knowledge within and beyond the professional field. ．Enthusiastic about working in a startup environment, understanding and adapting to a fast-paced, ever-changing workflow. ．Constantly discovering interesting trends and actively sharing them on social media. 【Preferred Qualifications】 ．Experience in data collection and analysis. Has this role caught your Interest? APPLY NOW

FUNNOW Group – The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail industry and remain committed to our vision of making people happy! 【Position Description】 We are currently looking for a talented and enthusiastic HR Manager/Sr. Specialist to join our team. As part of this role, you will be responsible for assisting FunNow in establishing and maintaining an effective human resources management system to ensure smooth operations of recruitment, employee relations, and learning & development functions. Assisting in the execution of HR strategies to meet FunNow's talent needs and enhance employee satisfaction. 【Job duties】 ．Act as an HR Business Partner (HRBP) for designated operational areas or business units, understanding their talent development needs. ．Collaborate with leaders to identify talent development needs and strategies. ．Provide guidance and support for talent management, employee engagement, and organizational development initiatives. ．Analyze HR data and metrics to identify trends and recommend HR solutions aligned with business goals. ．Develop and implement recruitment strategies to attract and select high-quality candidates. ．Foster team building and collaboration to ensure a positive work environment. ．Monitor and assess employee satisfaction, provide improvement suggestions, and participate in employee surveys. ．Assist in developing and executing education and training programs to enhance employee skills and career development opportunities. 【Requirements】 ．Excellent communication and interpersonal skills. ．Familiarity with recruitment processes and interview techniques. ．Fluent communication skills in English, both written and spoken. ．Possess a startup mindset and be open to rapid and flexible changes. ．Strong problem-solving and conflict-resolution skills. ．Efficient in task management, skilled in multitasking, able to allocate time and set self-expectations. ．Enjoy engaging with people, discovering interesting things related to human interactions, and being enthusiastic about sharing them. 【Nice to have】 ．Proficiency in both English and Mandarin, Japanese is a plus ．Familiar with Microsoft Office, and Power BI is a plus. ．Previous experience working in publicly traded companies. ．Experience in international HR management. Join our FunNow family, comprising more than 300 employees across Taiwan, Thailand, Hong Kong, Malaysia, Singapore, Philippines, and Japan, as we revolutionize how people find happiness and create unforgettable moments!

【你的任務】 我們是非常扁平化的公司，歡迎主動提出你想學習或參與的專案或是工作內容 比起單純在履歷上多了一行文字或只來走馬看花，更希望你在這裡真的有所成長！ 這份實習主要是向核心受眾——正在規劃出國行程的臺灣旅客，推廣 FunNow 日本、泰國地區的商品，以下是你成為我們的夥伴後的工作內容： 1. 50% 行銷內容規劃、產出：撰寫或優化現有的部落格、社群內容 2. 40% 方案內容翻譯優化：使用 AI 工具翻譯方案，按照目標受眾習慣優化方案描述 3. 10% 行銷素材設計：使用設計軟體製作站內外視覺素材 【你會學習到】 1. 國際團隊協作與行銷：與來自臺灣、日本、泰國、馬來西亞的當地團隊溝通合作，實際參與擬定行銷與產出內容的過程 2. 內容企劃：針對受眾需求結合，規劃相應行銷內容（社群、SEO），透過自己的雙手來創造流量與轉換 3. 數據分析：分析第一手的行銷數據，學習業界最常監測的指標數據與優化方式 4. 活用 AI 工具：將 AI 工具應用在實際產出，與團隊成員交流 prompt 的使用與優化方 【工作時間】 1. 須配合從 2025 年 8 月開始實習 2. 能配合實習一年者優先，最少須配合半年，不接受短期實習 3. 開學後每周一至週五需至少排班 2.5-3 天以上（共 20 個小時） 4. 上班時間為：10:00-19:00（可彈性調整） 【其他】 1. 本職缺需自備筆電 2. 本職缺預計自 7 月起陸續進行面試，若已招募到合適實習生將關閉職缺，歡迎對職缺有興趣的同學加緊腳步、火速應徵！

FUNNOW Group – The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail industry and remain committed to our vision of making people happy! Position: Product Manager – Internal Systems & B2B Integration Do you thrive on building robust systems that empower internal teams and enhance business efficiency? Are you skilled at translating complex operational and B2B requirements into scalable product solutions? Join us as a Product Manager – Internal Systems & B2B Integration, and lead the development of tools and platforms that support FunNow’s multi-market operations and strategic partnerships. WHAT YOU’LL DO: -Own the roadmap for internal systems (e.g., merchant dashboard, booking management, customer service tools, reconciliation platforms), aligning it with cross-functional stakeholders across Operations, Sales, and Customer Support. -Lead B2B integration initiatives, collaborating with key external partners (e.g., POS providers, affiliate booking platforms, API partners) to design and execute scalable technical solutions that enhance automation, accuracy, and efficiency. -Bridge business needs and technical execution by collecting requirements, conducting feasibility assessments, and prioritizing features with impact. -Support internal process optimization through the development of backend tools that streamline team workflows, reduce manual intervention, and improve data quality and system reliability. -Collaborate closely with cross-functional teams including Engineering, Business Development, Account Management, and Data to deliver features on time and within scope. WHAT YOU’LL NEED: -A bachelor's degree in a relevant field such as Computer Science or Engineering is a plus. -Experience in building internal tools, backend management platforms, or enterprise SaaS systems. -Comfortable working on API-based projects and integrating with third-party systems (e.g., POS systems, booking engines). -Collaborative mindset, able to work effectively with both technical teams and non-technical stakeholders. You can balance user empathy with operational needs. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. -Fluent in English, Chinese and/or Japanese is a plus due to multi-market collaboration. Technical savviness: Experience with technologies such as JavaScript, HTML/CSS, Python, SQL/NoSQL databases, Elasticsearch, etc., is a strong advantage.

【 職務簡介 】 FunNow 正於商戶端建立一支專屬的 Merchant Operations Team，專責推動後台「FunNow Manager」的使用成熟度。此職位將聚焦商戶後台的產品營運與流程優化，目標是提升商戶對平台的使用黏著度與自主操作率。你將與業務、客服與技術團隊協作，整合商戶、客服與最終用戶的操作路徑，確保整體流程一致、順暢且能持續優化。若你對平台營運設計、跨部門合作與產品迭代有高度熱情，歡迎加入我們！ 【 主要職責 】 ．優化 FunNow Manager 商戶後台的使用流程與操作體驗。 ．執行商戶端功能介紹與教育訓練，提高自助使用比例。 ．與業務與客服團隊協作，簡化商戶導入流程，減少人工協助需求。 ．蒐集商戶、客服與最終用戶的實際操作痛點，並提出流程整合與優化建議。 ．協助產品團隊推動後台功能與介面的持續優化。 ．支援跨部門與多國 BU，協助落地在地化使用策略與作業標準。 【 必要條件 】 ．熟練後台操作與 Office 工具。 ．具邏輯思維與流程設計能力，能針對使用者行為提出改善建議。 ．重視數據與使用者回饋，具備分析與溝通能力。 ．擅長對商戶進行系統教學與操作引導。 ．良好溝通能力，能與業務、客服與技術部門協作。 ．中英文書寫與口說流利。 [ Capsule ] FunNow is establishing a dedicated Merchant Operations Team focused on driving adoption and optimization of our merchant backend, “FunNow Manager.” This role centers on product operations and workflow optimization for the merchant side, with the goal of increasing merchant engagement and platform self-sufficiency. You'll collaborate with Sales, Customer Service, and Tech teams to align merchant, CS, and user-facing workflows—ensuring a seamless and scalable experience across stakeholders. If you're passionate about platform operations, cross-functional collaboration, and iterative improvement, we'd love to work with you! [ Typical Accountability ] - Optimize merchant experience and backend workflows in FunNow Manager. - Conduct merchant onboarding and training to promote backend adoption and autonomy. - Collaborate with Sales and CS to streamline onboarding and reduce manual dependencies. - Identify and consolidate pain points across merchant, customer service, and end-user journeys; propose integrated workflow improvements. - Support the Product team in enhancing backend features and UI/UX based on cross-stakeholder needs. - Partner with multi-country BUs to implement localized merchant operations strategies and SOPs. [ Essential Competencies ] - Proficient in backend tools and Office software. - Strong logical thinking and process design ability, with a user-centric mindset. - Comfortable analyzing feedback and translating it into actionable improvements. - Skilled at training merchants on platform tools and workflows. - Effective communicator and cross-functional collaborator with Sales, CS, and Tech teams. - Fluent in both written and spoken Chinese and English.

【 職務簡介 】 FunNow 正加速擴展國際版圖，建立具備 SSO（Shared Service Operations）性質的營運支援角色。此職務將主導商戶檔案建構、合約審查與流程優化，同時協作業務與客服團隊，支援跨國市場運作與資料一致性。如你擁有條理思維、喜歡橫向整合與多國專案挑戰，歡迎加入我們！ 【 主要職責 】 ．審查及處理商戶合約與上線申請（70%）。 ．在後台系統建立商戶檔案、設定方案與資料維護。 ．執行商戶教育訓練，包括後台操作與系統使用。 ．與跨國 BD／業務團隊協作，支援不同 BU 的商戶策略與啟動流程。 ．協助客服相關事項並執行上級主管指派任務。 ．配合團隊推動流程標準化與多國 SSO 作業流程建立。 【 必要條件 】 ．熟練 Office 軟體與文書處理。 ．條理思維強，擅長資料整理與檔案管理。 ．擅長跨團隊合作與多國溝通協調。 ．細心、抗壓、善於多工與時間安排。 [ Capsule ] FunNow is rapidly expanding internationally and establishing a Shared Service Operations ( SSO ) – style support function. This role leads merchant profile creation, contract review, and process optimization, working closely with Sales and Customer Service teams to ensure cohesive, multi-country operations and data consistency. If you thrive on structured workflows, cross-functional synergy, and international project challenges, we'd love for you to join us! [ Typical Accountability ] - Review and process merchant contracts and onboarding applications. (70%) - Create and maintain merchant profiles, package configurations, and data integrity in backend systems. - Deliver merchant training and education on backend tools and platform usage. - Collaborate with cross-country BD/Sales teams to support merchant strategies across different BUs. - Assist in customer service operations and complete tasks assigned by supervisors. - Contribute to workflow standardization and SSO process development across multiple markets. [ Essential Competencies ] - Proficient in Office tools and documentation workflows. - Excellent organizational skills with strong data and file management capabilities. - Skilled in cross-team collaboration and multi-country communication. - Detail-oriented, resilient under pressure, adept at multitasking and time management. - Fluent in Chinese and English, both written and spoken.

【 職務簡介 】 FunNow 期望打造消費者服務的新標竿！我們相信每一位顧客都是最重要的夥伴，致力於提供愉快且流暢的使用體驗。這個角色是公司面對用戶與商戶的第一線，若你喜歡與人互動、樂於解決問題且具備高抗壓與同理心，歡迎加入我們的行列！ 【 主要職責 】 ．接聽客服電話與處理即時訊息，協助用戶與商家解決問題（80%）。 ．準確識別需求、記錄問題並提供適當的解決方案。 ．彙整用戶反饋與行為資料，協助內部優化服務與產品體驗。 ．回覆平台評論、社群訊息與商戶諮詢。 ．建立與維護用戶／商戶資訊檔案。 ．與產品、營運、行銷等部門協作，處理跨部門需求。 【 必要條件 】 ．良好口語與書面溝通能力，能清楚引導並建立信任。 ．高抗壓、具耐心與服務熱忱，能應對各種情緒與情境。 ．重視細節、具備多工處理能力，能快速反應與精準執行。 ．具團隊合作與主動協助精神。 ．工作時間：本職位為 輪班制工作，需配合早晚班輪調，包含週末與國定假日輪值。 ．休假安排：每月依照排班提供 固定休假天數，休假日將提前安排與確認。 [ Capsule ] FunNow is building the new benchmark for customer service in the digital platform space. We believe every customer is our most valuable partner. As the first point of contact for both users and merchants, this role is ideal for those who enjoy problem-solving, effective communication, and delivering a delightful user experience. [ Typical Accountability ] - Handle incoming calls and online messages, resolving issues for users and merchants. (80%) - Accurately identify customer needs and provide timely, effective solutions. - Gather feedback and usage insights to improve user experience and internal operations. - Respond to platform reviews, social messages, and merchant inquiries. - Maintain and update user and merchant profiles. - Collaborate cross-functionally with Product, Operations, and Marketing teams to resolve issues. [ Essential Competencies ] - Strong verbal and written communication skills; able to build trust and guide users clearly. - High stress tolerance, patience, and service mindset to handle various emotional scenarios. - Detail-oriented, fast-paced, and capable of multitasking effectively. - Team player with a proactive approach to problem-solving. - Proficient in both Chinese and English (reading, writing, speaking). - Work Schedule: This is a shift-based role with rotating day and night shifts, including weekends and public holidays. - Leave Arrangement: Each team member will have a fixed number of rest days per month, scheduled and confirmed ahead of time.