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☺ 應徵時請附上英文履歷,面試時需準備2-3分鐘英文自我介紹 ☺ Join Our Team as a Operation Assistant at iBUYPOWER! Hello! We are actively seeking individuals who are passionate about computer products and interested in working in a cross-border environment! If you have a keen interest in the tech industry and are excited to take on this type of role, we warmly welcome you to join us! Looking for someone.... • Experienced in managing key US Retail accounts in electronics industry. • Manage key account vendor portals. • Manage and setting up SKUs and managing product portfolio with these key accounts. • Day to day operations with order processing, RMA, invoicing, etc. • Procurement operations, supplier communication and management. Core Mission • Ensure Smooth Processes: Enhance overall operational efficiency by standardizing and optimizing workflows. • Coordinate Cross-Department Collaboration: Ensure seamless information flow and rapidly address various challenges. • Data Analysis and Continuous Improvement: Utilize operational data to review and optimize processes, driving steady business growth and innovation. 主要的工作內容： • 退換貨資料建檔 • 訂單建立/商品建立 • 開立發票 • 樣品寄件 • 供應商溝通與管理 • 審查庫存報告，確保材料供應符合生產或業務需求 • 流程優化進階到自動化應用（目標） • 市場調查及數據分析（目標） 此職務建議具備： • 基本英文閱讀+口說能力 • 溝通與表達能力 • 應變能力 • 細心及責任感 • 顧客服務能力 • SAP系統操作（如有相關工作經驗者佳） • 組織及分析能力 歡迎您加入我們的團隊！

HYTE - Customer Experience Associate Wanted! ☺應徵時請務必附上英文CV☺ ♦Bring Your Passion to Customer Support! We’re looking for a Customer Support Specialist who’s friendly, proactive, and ready to make a difference. You’ll be the go-to person for our customers — helping them solve problems, feel heard, and stay happy. ♦Why Join HYTE? -Make a Real Impact – You’ll be the first point of contact for our customers, shaping their entire experience with our brand. -Cross-Team Collaboration – Work closely with product, marketing teams to improve customer journeys and support content. -Grow With Us – We’re expanding fast, and your ideas will help shape how we support our customers moving forward! ♦ What You’ll Do ☑ Customer Support: Respond to customer inquiries via email — like order questions, returns, or basic tech stuff....... ☑ Tech Assistance: Help customers resolve basic technical issues and escalate complex cases to the right teams. ☑ Relationship Building: Show empathy, patience, and professionalism in every interaction. ☑ Feedback Loop: Share customer insights and suggestions to help us improve our processes and services. ☑ Team Collaboration: Partner with internal teams to enhance the overall customer experience and refine support documentation. ♦ What You Bring ✂ Must-Have Skills: 1.Bachelor’s degree in Business Administration, Information Technology, Communications, or a related field (Associate’s degree with experience is also welcome!) 2.1–2 years of experience in customer service or technical support 3.Ability to troubleshoot basic hardware/software issues 4.Strong attention to detail and problem-solving skills 5.Familiarity with customer service tools (e.g., Zendesk) 6.Comfortable communicating in English (most through email.) ✂ Nice-to-Have Skills (Bonus Points!): 1.Experience supporting international customers 2.Background in e-commerce or tech products

HYTE - ERP Engineer Wanted! ☺應徵時請務必附上英文CV☺ ♦如果你對系統有點狂熱、對流程有點潔癖、對寫程式有點愛，那你可能就是我們的菜！ ♦What You’ll Do ☑維護我們的 ERP 系統（SAP Business One），或你熟悉的其他 ERP 也OK ☑用 ASP.NET MVC / Web API & C# 開發、優化系統 ☑做一些表單流程、報表開發，讓大家工作更順 ☑把內部系統串起來，讓資訊流通不卡關 ♦What You Bring ✂ Must-Have Skills: 1.有會計、庫存或營運流程的基本概念 2.有用過 SAP 或其他 ERP 系統 3.程式語言不限，只要你能搞定問題，我們都歡迎！ 4.有 3 年以上相關經驗，ERP 實戰經驗加分 5.喜歡寫程式、願意合作、有責任感 6. 出差: 有機會去LA出差