台灣威渥客有限公司

About the Opportunity: From space to connection, creating infinite possibilities, WeWork Greater China is committed to creating a future way of working and becoming the leader of new way of work. As an important bridge between WeWork and its members to create connections, community teams are the soul of WeWork. And we hope that as a community ambassador, you can be full of curiosity about the people around you, care about the working experience of each member, and willing to take the initiative to create connections . We hope that you have a community heart and believe that the magic of work is inspired by your enthusiasm and the target you follow, bringing full positive energy to members and creating a vibrant atmosphere in the community. At WeWork, you will work with people who dare to pursue their dreams, challenge fixed mindset, explore the new ways of work, and grow together with the team. In this role, you’ll be responsible for: - Hospitality and Membership Engagement - Building Operations and Management - WeWork Product Support About You We’d love to hear from you if you meet the competencies below: - Client-centric: always prioritize clients and their needs. Take the initiative to understand clients and have empathy. Answer all questions and proactively share information. - Sales awareness: fully understand WeWork Greater China's products and services. Be well familiarized with the company's internal sales policies and directions, and continue to promote performance growth. - Relationship management: listen attentively and communicate authentically. Carry out promises and align words with actions. Think in clients' perspective and maintain a trusting relationship. - Ownership: Act in a way that conveys the vitality and professionalism of the Community Team. At the same time, have a strong sense of job responsibility and be responsible for both actions and results. Qualification: - Bachelor's degree or above - 0-3 years or equivalent full-time working experience, experience in property management, high-end hospitality, co-working, To-B business administration, retail or F&B industry is highly preferred - Fluent in written and spoken English, with workable Cantonese and Mandarin skills - Must have basic computer skills - Good interpersonal and multi-tasking skills - Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion - Passion for entrepreneurial communities - Passion and understanding of WeWork’s mission and values 關於WeWork社區： 從空間到連接，創造無限可能，WeWork大中華區致力於創造未來的工作方式，成爲新工作方式的引領者。社區團隊是WeWork與成員建立聯繫的重要橋樑和靈魂。我們希望作爲社區專員的你，能夠對身邊的人充滿好奇，關心每一個會員的工作經歷，願意主動去建立聯繫。我們希望你有一顆社區心，相信工作的魔力是由你的熱情和你所追求的目標激發出來的，給會員帶來正能量，創造一個充滿活力的社區氛圍。在WeWork，你將與敢於追求夢想、挑戰固定思維、探索新工作方式、與團隊共同成長的人一起工作。 在這個職位上，您將負責： - 接待服務與會員互動 - 大樓運營與管理 - WeWork 產品支援 我們希望您： 客戶導向：始終以客戶及其需求為優先，主動了解客戶並具備同理心，回答所有問題並積極分享資訊。 銷售意識：充分理解 WeWork 大中華區的產品與服務，熟悉公司內部銷售政策與方向，並持續推動績效成長。 關係管理：專注傾聽並真誠溝通，履行承諾且言行一致，站在客戶角度思考並維持信任關係。 責任感：以行動展現社群團隊的活力與專業，同時具備強烈的工作責任心，對行為與結果負責。 任職資格： 大學本科或以上學歷 0-3 年或相當全職工作經驗，具物業管理、高端接待服務、共享辦公、B2B 企業行政、零售或餐飲行業經驗者優先 流利英語書寫與會話能力，具備基礎粵語及普通話能力 須具備基本電腦操作能力 良好的人際交往與多工處理能力 展現誠信、可靠、負責任、有擔當、自我覺察、職業道德與同理心 對創業社群充滿熱情 對 WeWork 的使命與價值觀具備熱情與理解