新加坡商泰意有限公司台灣分公司

• Fully manage and take ownership of the dedicated client within remit, including managing creative production services across all media channels, ensuring brand consistency and improved speed to market for both regional and global campaign initiatives. •管理並承擔其職責範圍內的客戶，包括管理所有媒體管道的創意製作服務，確保品牌一致性，並加快區域和全球行銷活動的上市速度 •Builds relationships with clients and manage their perceptions and expectations; Proactively develop new relationships across the account as appropriate. •與客戶建立和維護良好的合作關係，有效管理他們的看法和期望；積極主動地發展新的合作關係 •Management of the client P&L – ensuring effective use of the yearly budget •管理客戶損益表－確保年度預算是有效使用 •Oversee direct reporting of Account/Project Managers, while working closely with a large on-site and off-site creative production resource base dedicated to the client account to ensure highest quality delivery to our clients •管理客戶/專案經理的工作，同時與致力與客戶緊密合作有關創意製作，確保向客戶交付最高品質的產品 •Ensure that the brand’s image and standards are maintained at all times based on the direction and strategy set by the company and the brand principals; •始終確保根據公司和品牌負責人製定的方向和戰畧符合品牌形象和標準 •Ensure clear objectives are set and monitored for all members of the team, and act as a role model for all employees responsible for servicing the client operations •確保為團隊所有同事設定清晰的目標並進行監督，並為所有負責服務客戶營運的員工樹立榜樣 •Daily tracking and analysis of benchmarking information, ensuring that this data is communicated monthly to the Management and provide management information on demand; •每日跟踪和分析基準資訊，確保每月將這些數據傳達給管理層；並按需提供管理資訊 •Align discovery output with product and engineering to guide teams in responding to needs, promoting a collaborative and measurable approach to design •將產出與產品結合，以指導團隊回應需求，促進協作和可衡量的設計方法 •Coaches and supports peers as appropriate. •酌情指導和支持同事及下屬。 •Owns and resolves customer complaints •負責並解决客戶投訴

Client Management/客戶管理 •Develops a good understanding of client’s business and industry sector; •充分瞭解客戶的業務和所處行業； •Builds relationships with clients and manage their perceptions and expectations; •與客戶建立和維護良好的合作關係，有效管理他們的看法和期望； •Identify clients’ pain points and provide solutions; •明確客戶的痛點並提供解決方案； •Owns and resolves customer complaints; •負責並解决客戶投訴； •Identify opportunities for business growth and further value add for the client; highlight to line manager; •為客戶確定業務增長和進一步增值的機會，向直線經理強調； Operations/日常運營 •Procurement of Point of Sale, delivering on time, to specification, to quality and to contractual targets; •按客戶需求采購，按時交付，符合規格、質量和契约目標； •Management of campaigns and components; •負責管理客戶的綫下活動； •Be able to comprehend fully clients’ requirement and to take brief clearly from client; •充分理解客戶的要求，並清楚地獲取接收客戶的需求； •Provide technical input and advice on POSM projects as required; •根據需要提供POSM項目的技術見解和建議； •Identify optimised opportunities for continuous efficiency improvement; •鑒別和把握持續提高效率的最佳機會； •Develop strong relationships with suppliers; •與供應商建立穩固的關係； •Implement and use management information systems; •實施和使用執行資訊系統； •Daily tracking and analysis of benchmarking information, ensuring that this data is communicated monthly to the Management; •每日跟踪和分析基準資訊，確保每月將這些數據傳達給管理層； •Provide management information on demand; •按需提供管理資訊； •Ensures best practice in conjunction with wider Tag operations group; •確保與更多的Tag運營團隊合作實施最佳實踐； Brand Guardian/品牌衛士 •Ensure that the brand’s image and standards are maintained at all times based on the direction and strategy set by the company and the brand principals; •始終確保根據公司和品牌負責人製定的方向和戰畧符合品牌形象和標準； •Compliance with Brand Guidelines; •符合品牌指導的合規原則； •Brand awareness ; •具有品牌意識的能力； •Design Managemento ; •具有設計管理的能力； •Visual Identity; •具有視覺識別的能力； Finance/財務能力 •Responsible for daily financial administration task and duty; •負責日常財務管理任務和職責； •Ensures best practice procedures are followed and documentation complete; •確保遵循最佳實踐並完成檔案流程； •Ensures most competitive costs are achieved on each project; •確保每個項目實現最具競爭力的成本的目標； •Meet cost saving targets; •實現成本節約目標； Business Development/業務發展 •Demonstrates an understanding of the technological direction of the industry and how these advances will benefit the client; •展示對行業科技方向的理解，以及這些進步將如何使客戶受益； •Identifies and develops business opportunities in line with the business plan; •根據商業計畫確定和開發商業機會； Personal Development/個人發展 •Takes responsibility for own performance management working with the support of the manager; •在經理的支持下，負責自己的績效管理； •Coaches and supports peers as appropriate. •酌情指導和支持同事及下屬。