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公司介紹
產業描述
電腦軟體服務業
電話
02-26575057
員工人數
65人
地址
台北市內湖區陽光街321巷60號5樓
公司簡介
Company Snapshot: Welcome to Aiello Inc.! At Aiello Inc., we're not just another tech startup – we're a dynamic force in the world of technology, pioneering the future of conversational AI voice services. Powered by cutting-edge machine learning (ML) models designed for natural language understanding (NLU), our offerings span from Omni-channel customer communication integration to adaptable and continuously optimized commercial NLU modules. We convert unstructured enterprise data into structured brilliance, assist in building business data analysis backends, create industry knowledge graphs, and conduct proprietary ASR optimization training. Imagine a world where businesses seamlessly communicate, adapt, and optimize using our state-of-the-art Conversational AI modules. - Impact on the Industry: Conversational AI isn't just a buzzword; it's a revolution transforming finance, retail, customer service, travel, and healthcare. Over the past three years, the market has witnessed explosive growth, reaching $5.1 billion. Aiello Inc. stands at the forefront, with projections anticipating the market to skyrocket to $46.29 billion by 2028 (Data Bridge). Investors are nodding in approval, and Headline Asia recognizes us as a Top 5 Startup in the #Sound Industry (Japan and Taiwan edition). - Meet the A-Team: Our dream team comprises global rockstars from Google, Qualcomm, MediaTek, and more. Originating in Taipei, we've spread our wings to Tokyo, Bangkok, and beyond. we're on a mission to turbocharge industries, break into the Asian scene, offer multilingual solutions, and conquer markets in Japan and Southeast Asia. Ready to join the international AI party with us? - The Aiello Essence: Where Vibe Meets Mindset "Work hard, play hard" isn't just a motto; it's our way of life. Our team of tech enthusiasts values sharing AI tech knowledge, embracing change, and savoring those 'aha' moments. Aiello Inc. is on the lookout for passionate individuals ready to embark on an entrepreneurial journey and create the next big thing. - Guided by Aiello Principles - Our Collective Mindset: 1. Positive and Pursuing Excellence 2. Focus on Important and Right Things 3. Courage to Try and Embrace Change 4. Willingness to Share 5. Work Hard, Play Hard - Discover our super DNA – Be an Aielloer: 1. Business Focus: Aim for business bullseyes. 2. Problem-Solving and Decision Making: Troubleshoot like a boss. 3. Teamwork and Collaboration: Working seamlessly within a team. 4. Managing Through Change and Uncertainty: Thrive in chaos as change champions. 5. Dynamic Learning Mindset: Become a Learning Ninja, mastering the art of continuous learning.
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主要商品 / 服務項目
Star Products/Services: Aiello provides a conversational intelligent voice SaaS platform applicable in various business scenarios. This platform aids clients in accumulating data solutions for digital transformation and operational growth. Featured Offerings: 1. Natural Language Understanding SaaS Platform: Elevate communication through advanced language understanding. 2. RPA (Robotic Process Automation): Streamlining operations with intelligent automation. 3. Hospitality Management SaaS: Enhancing hospitality services through cutting-edge software solutions. Aiello's Technological Core: 1. Next-Gen AI Voice Algorithms: Detecting sound, speech, and silencing the noise. 2. Deep Learning for Natural Semantic Understanding: Optimization focused on business applications. 3. Multi-Device Voice Collaboration Technology: Enabling seamless interaction across devices. 4. Sound-Based Positioning Technology: Utilizing sound for precise location determination. 5. VoIP, P2P Group Voice Management Frameworks, OTA, and Security Framework Services. If you're passionate about ideas, innovation, and looking to be part of a dynamic startup, Aiello Inc. invites you to join our international and forward-thinking team as we script the next big success story.
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公司環境照片(10張)
2024 Moon Festival BBQ
2024 Summer Outing at Yilan
2024 Year End Party
2023 Company Outing at Sanxia
2022新搬遷的辦公室
超大又舒適的辦公區
辦公室吧台工作區，坐累了可以換個地方看風景找尋靈感
超大又舒適的休憩區，我們常常聚在一起吃飯聊天
獨有的露天陽台是我們的心靈雞湯
工作累了嗎？休閒娛樂區讓你放鬆一下！
福利制度
法定項目
其他福利
【Aielloer Exclusive Employee Benefits】 Compensation and Bonus System: - Secure 13-month pay, inclusive of a guaranteed year-end bonus, and additional benefits like employee profit sharing and stock options program. - Sales incentives Leave: - Enjoy a comprehensive annual leave system exceeding statutory requirements, starting with 4 days of annual leave and 3 days of welfare leave from year one. (Refer to Aiello's leave rules for details) Recruitment and Employee Engagement: - Internal Talent Referral Bonus System: We're all about team spirit! Foster team spirit by recommending like-minded individuals and infusing fresh energy into our dynamic crew. Flexibility: - Flexible working hours. Health: - Comprehensive group insurance plan beyond basics for added peace of mind. - Stay fit with our on-site fitness equipment. - Relaxation and Entertainment Area: Unwind in designated zones with tatami mats, soft toys, foosball, and comfy massage chairs during work hours. Activities: - Engage in exciting club activities for relationship building. - Departmental gatherings for team bonding. Environment: - Thrive in an international work setting to enhance global perspectives and competitiveness. - Explore new places with domestic and international travel opportunities. Food: - Meal Subsidy: Ensure you're never hungry with a thoughtful meal subsidy. - Free Coffee and Snack Pantry: Enjoy a cup of joe or a snack anytime from our well-stocked pantry, with occasional afternoon tea treats for that extra dose of happiness in your role!
公司發展歷程
2024.09
Completed a new USD 5 million funding round with new and existing investors.
2023.06
Recipient of the 2023 Taiwan AI Awards by AI TAIWAN 2023 FUTURE COMMERCE
2022.02
Selected by Headline Asia among the Top 5 Startups We're Tracking in the Sound Industry
2021.09
Winner of the Tech Product category at Hotel 360 in London.
2021.09
Awarded the Technology Innovation Prize at the Independent Hotel Show in London.
2021.08
Secured investment from Japan's ColoplNext Fund and Cornerstone Strategic Investment.
2020.12
First place in the Taiwan Tourism Technology Competition.
2020.07
Recognized as an AAMA Entrepreneur.
2019.12
Ranked among the top ten growth companies in the Entrepreneurship Camp Competition
2019.11
First Prize recipient at the Meet Taipei Innovation Award
2019.10
Third place in the Asia Hardware Competition
2019.08
Gold Award and Popular Award at Travel Daily
2019.04
CES Asia Innovation Award
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企業動態
工作機會
9/15
Job brief
We are looking for an ambitious and energetic Account Manager to help us expand our clientele. You will be responsible for ensuring the client's success and satisfaction while also driving revenue growth for the company. The goal is to build strong relationships with customers and drive sustainable financial growth.
Responsibilities
Account Management
• Onboard new customers, providing training and guidance on how to use the product or service effectively.
• Monitor customer usage and engagement to identify areas for improvement and provide guidance on best practices.
• Develop and implement customer success plans, outlining goals, objectives, and timelines for achieving success.
• Proactively identify and resolve customer issues, working closely with other departments to ensure a timely resolution.
• Analyze customer data and feedback to identify trends and insights, providing recommendations for product improvements or new features.
• Develop and maintain customer advocacy programs, such as case studies and referrals, to help build a strong brand reputation.
Business Development
• Seek new sales opportunities via inbound lead follow-up, outbound cold calls, and industry event networking.
• Research accounts, pinpoint key decision-makers, and cultivate interest to grow and sustain your sales pipeline.
• Work independently and with internal teams to plan pitches that speak to the client’s needs and objectives to close new business.
• Identify growth opportunities in campaigns, services, and distribution channels to boost sales.
9/15
1. Prospecting new sales opportunities through inbound lead follow-up, outbound cold calls, and networking at industry events.
2. Research accounts, identify key decision-makers, and generate interest to maintain and expand your pipeline.
3. Contact key decision-makers of small, medium, and large-sized companies and generate interest in conversational AI solutions.
4. Conduct high-level discovery calls with prospective clients to identify operational challenges and opportunities.
5. Work independently and with internal teams to plan approaches, pitches, and proposals that speak to the client’s needs, concerns, and objectives to close new business.
6. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
7. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
8. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
9. Understand conversational AI’s product portfolio and keep up with industry trends and competitors.
9/05
Location: On-site at Neihu Office, Taipei, Taiwan
Working Hours: Minimum 20 hours/week (Weekdays)
Compensation: NT$215/hour
Preferred Start Date: August 18, 2025
About Aiello
Aiello is a Taiwan-based startup specializing in conversational AI. Our flagship product—Aiello Voice Assistant—leverages cutting-edge voice and NLP technologies to deliver natural, intuitive human-machine interactions. We aim to redefine guest experiences in hospitality and beyond, shaping the future of lifestyle through AI. Learn more at https://aiello.ai
Role Overview
As we expand into Japan, we’re looking for a native Japanese speaker to help localize our sales and marketing content and manage our Japanese social media presence. You will work closely with the Sales & Marketing team and assist with ad hoc projects as needed.
Key Responsibilities
-Translate and localize company content (website, blog, video scripts, social media posts) from English to Japanese.
-Ensure content tone and messaging align with Japanese cultural and market expectations.
-Manage social media accounts(optional)
-Create original Japanese content based on market trends and feedback(optional)
-Support cross-functional marketing and business development initiatives.
-Assist with Japanese language QA and product reviews when required.
9/15
【Job Description】
1. Proactively develop potential business opportunities through inbound calls, cold outreach, and participation in industry events.
2. Research target customers, identify key decision-makers, and actively build connections to expand sales pipelines.
3. Engage with decision-makers from companies of various sizes to promote conversational AI solutions and spark interest in collaboration.
4. Conduct high-level exploratory meetings with potential clients to deeply understand their operational challenges and potential needs.
5. Collaborate with internal teams to develop presentations, proposals, and tailored solutions that align with customer goals and drive deal closures.
6. Actively participate in industry events (e.g., trade shows, association activities) to stay informed of market dynamics and innovation trends.
7. Continuously explore innovative marketing activities, service directions, and channel strategies to drive business growth.
8. Stay informed about competitors and market trends to develop and strengthen the company’s unique value propositions.
9. Develop deep familiarity with the company's conversational AI product portfolio and stay updated on industry developments and technological advancements.
10. This role will work closely with the Business Development Lead to drive growth in the Taiwan market, with opportunities to build and lead the sales and customer success team.
9/15
【Who We Are 】
Aiello is a fast-growing B2B AI SaaS company that is reshaping the way hotels understand and serve their guests. Our unified platform, Aiello One, is an end-to-end AI solution built for hospitality. It lifts guest-satisfaction scores, unlocks ancillary revenue, and streamlines daily operations—while generating a treasure-trove of data that calls for clear, actionable storytelling.
【Why This Role Matters 】
Clients rely on Aiello One’s data to justify tech budgets, optimize operations, and discover new revenue streams. Your mission is to turn raw usage data into crisp reports, persuasive narratives, and concrete “do-this-next” recommendations for senior management. Beyond reporting, you will maintain our Hotel Profile CRM and partner with Account Management and Sales to lay the groundwork for account-based marketing initiatives. In short: you ensure every insight reaches the right people—and sparks action.
【What You'll Do 】
Client Reporting
1. Analyze product-usage data and translate findings into clear visuals and concise storylines.
2. Identify client needs; recommend product tweaks and best practices tailored to each client.
3. Present insights to the Customer Success & Sales teams, and—when needed—directly to clients, highlighting upsell and cross-sell opportunities.
4. Work closely with various departments in projects deliverables, ensuring guidelines are followed according to project plans
CRM & ROI Management
1. Own and maintain the Hotel Profile CRM database (organization details, systems, KPIs, etc.).
2. Track client-level ROI metrics, flag churn risks or growth potential, and work cross-functionally to transform insights into action.
Process Improvement
Continuously refine SOPs to boost efficiency, consistency, and output quality.
Project Support
Provide on-demand support for cross-functional or ad-hoc projects, jumping in where needed to keep initiatives moving fast.
9/10
1. Assist in defining project scope and objectives, engaging all relevant stakeholders to ensure technical feasibility.
2. Develop actionable project schedules and lead scrum team members to deliver projects on time and within scope.
3. Ensure clear and consistent communication of project updates and their impact on development progress to stakeholders.
4. Coordinate with Engineering, Product, Business Development, Marketing, and Customer Success teams to clarify project priorities, timelines, and resource allocation.
5. Identify and manage project risks, escalating issues to stakeholders as necessary.
6. Enhance current processes to improve team efficiency.
9/10
工作內容：
1. 協助檢核與建立對話內容及用語
2. 協助資料標記與分類
3. 協助 AI 產品相關測試
主要任務：
1. 協助檢核與修改標註資料敘述供測試使用
2. 協助分類標記資料
3. 協助產品測試，確認產品功能無誤
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