台灣賀利氏材料科技股份有限公司

1. 協助客戶對於商品價格的查詢及報價相關的問題 2. 負責訂單的處理，安排出貨及催貨執行以滿足客戶需求 3. 與QA聯繫處理客訴，必即時完成RMA 4. 協助樣品訂單的下單及催貨 5. 負責部門相關文件之整理，建檔以及追蹤，於有效時間內回覆顧客信件 6. 協助業務人員處理銷售業務相關之公司內部行政作業 7. 定期提供業務銷售狀況報表，供業務人員或部門主管參考 8. 主管交辦事宜或部門後勤支援 9. 產品價格每日隨行情波動，及時反饋客戶報價需求 1. Manage daily execution of customer service activities pertaining to the arrangement of warehousing, distribution and import/export shipments. 2. Work and assist the Sales team in managing their Customer pre & post shipment.(Ensure proper and timely execution of working instruction.) 3. Update customer production change requirement within Future System to optimize inventory planning. 4. Elevate any potential delivery shortfall to respective sales personnel for awareness and communication. 5. SAP system maintenance and custom system execution. 6. Monitor closely the progress of work orders and keep customer informed on regular basis. 7. Coordinate and monitor import/export relevant information and documents, ensuring the information in documents is correct. 8. Ensuring timely submission of inventory reports and stock reconciliation if happens. 9. Coordinating with local collecting/delivery agents for self-collection/delivery cargos.