FedEx_荷蘭商聯邦快遞國際股份有限公司台灣分公司

1. Perform routine and non-routine aircraft maintenance activities in accordance with approved procedures and organizational standards. 2. Interpret technical documents, including maintenance manuals, illustrated parts catalogues, and manufacturer overhaul manuals, to ensure accurate execution of tasks. 3. Conduct inspections and troubleshooting of aircraft systems to identify and resolve issues promptly and efficiently. 4. Adhere to organizational safety protocols and aviation regulatory requirements during all maintenance operations. 5. Utilize modern IT systems and image transfer tools for documentation, reporting, and maintenance tracking purposes. 6. Collaborate with cross-functional teams to support aircraft readiness and ensure timely completion of maintenance schedules. 7. Maintain clear and professional communication in English, both verbal and written, to support operational coordination and reporting. 8. Apply working knowledge of aircraft operations, procedures, and servicing to support efficient and compliant technical execution.

*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - Territory management: keep and grow customer revenue and customer base. - Expand market share and achieve company revenue goal. - Alignment with functional team to accommodate customer's request to grow business. - Customer management

*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 1. 進口貨物拆櫃理貨與刷件進倉 2. 負責機坪航空貨櫃拖拉 3. 倉庫內貨物進出艙理貨及堆高機駕駛 4. 其他主管交辦工作 【更多運務員職務訊息】 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

*** 聯邦快遞獲評選為台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 1. 處理碼頭貨物過光安檢與刷件進倉 2. 負責倉庫內航空貨物集裝箱打盤裝櫃與堆高機駕駛 3. 負責機坪航空貨櫃拖拉 4. 其他主管交辦工作 【更多職務訊息】 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

*** 聯邦快遞獲評選為台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - 國際快遞貨物處理 - 進出口行政業務 - 協助到客戶端收送貨 【更多職務訊息】 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

精通英文為本職位必要條件，請將英文履歷投遞至：https://fedex.wd1.myworkdayjobs.com/FXE_APAC_External/job/FXE_APACTWNTWTPEHQ9F-No61-Chung-Shan-N-RdSec-2/Marketing-Advisor_RC736925 Job Description Summary We are seeking a market and business development professional to support business development initiatives in Taiwan. This role involves conducting market research to identify trends and customer preferences, driving product launches and enhancements, and contributing to strategic planning. Covering a wide range of areas in marketing operations and business analytics, you will take on responsibilities similar to an assistant manager, overseeing efforts to ensure success in the Taiwanese market. Your focus will include utilizing data-driven approaches for forecasting and analyzing marketing performance, as well as leading projects to optimize customer experience across all touchpoints. This position is key to aligning our products with market demands, driving impactful strategies to support organizational goals and deliver results. Job Description • Conduct market research and analysis to identify emerging trends, customer preferences, and competitive landscapes. • Drive product/service development initiatives by conceptualizing, planning, and executing new product/service launches and enhancements.. • Develop business strategies and models to maximize profitability while remaining competitive in the market. • Contribute to vision and strategic planning processes by providing insights and recommendations based on market analysis and industry trends. • Utilize data-driven approaches to conduct strategic forecasting, analyze market dynamics, and assess marketing campaign performance. • Lead customer experience design projects to optimize interactions and satisfaction across all touchpoints.

- 出口清關文件製作處理 - 客戶溝通聯繫 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

- 出口清關文件製作處理 - 客戶溝通聯繫 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - Territory management: keep and grow customer revenue and customer base. - Expand market share and achieve company revenue goal. - Alignment with functional team to accommodate customer's request to grow business. - Customer management

*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - Territory management: keep and grow customer revenue and customer base. - Expand market share and achieve company revenue goal. - Alignment with functional team to accommodate customer's request to grow business. - Customer management

*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - Territory management: keep and grow customer revenue and customer base. - Expand market share and achieve company revenue goal. - Alignment with functional team to accommodate customer's request to grow business. - Customer management

[ 精通英文為本職位必要條件，請投遞英文履歷 ] What you will do: Responsible for leading and optimizing customer support operations, ensuring high-quality service delivery and customer satisfaction. Oversee workforce management, quality assurance, and the development of tailored solutions, while driving continuous improvement initiatives to enhance overall customer experience. Key Responsibilities: • Oversee and manage customer support teams to ensure consistent, high-quality service delivery. • Optimize workforce planning and resource allocation to meet customer demand and maintain service levels. • Implement and monitor quality assurance processes to maintain and enhance customer service standards. • Develop and execute strategies to improve customer satisfaction, loyalty, and retention. • Provide strategic leadership for delivering personalized and exceptional service to high-value customers. • Lead the design and implementation of tailored solutions to meet specific customer needs and business goals. • Ensure customer support teams are fully trained and equipped to handle diverse customer interactions. • Oversee the tracking and evaluation of customer support solutions, including preventive measures for recurring issues. • Build and sustain strong relationships with key customers, proactively addressing concerns to enhance their experience. • Drive ongoing improvements in customer support processes based on data analysis and customer feedback. You will be a great fit if you: • Bachelor’s degree or equivalent, in any discipline. • A minimum of 5 years’ experience in customer service or contact center operations, along with 5–10 years of management experience leading teams and driving operational excellence. • Multilingual proficiency in English and Chinese is required; proficiency in Korean is a strong plus. Knowledge, Skills and Abilities • Strong interpersonal skills, with the ability to build and maintain positive relationships across all levels of the organization. • Excellent written and verbal communication skills, adept at clearly conveying information and ideas to diverse audiences. • Effective planning and organizing skills, proficient in developing strategies and managing resources to achieve goals. • Proficient presentation skills, capable of delivering engaging and persuasive presentations to stakeholders. • Demonstrated leadership skills, with experience in guiding and motivating teams to achieve high performance and meet objectives.

** 精通英文為職務必要條件 ** Responsible for end-to-end talent acquisition across Hong Kong and Taiwan. Job Profile Summary (Job Summary) Responsible for delivering talent acquisition and people operations support across Hong Kong and Taiwan, focusing on strategic hiring, early career programs, employer branding, HR partnership, and compliance with company policies and workforce initiatives. Job Description (What You Will Do) • Lead and drive early career program initiatives in Hong Kong and Taiwan, including the Internship program and campus outreach efforts. • Lead professional hirings across Hong Kong and Taiwan, by supporting to attract, hire, and retain top talent efficiently • Serve as the focal point for employer branding, enhancing visibility and positioning the company as an employer of choice. • Act as a strategic HR partner to designated functions, delivering tailored people solutions that align with business goals • Drive data-driven HR initiatives to inform decision-making and strengthen workforce strategies. • Build strong talent pipelines and sourcing strategies through multiple channels including social media, job boards, and events. • Ensure compliance with HR policies, procedures, and regulations, and provide guidance to employees and managers on policy interpretation • Provide guidance and support on people-related matters within the organization. • Plan and execute strategies for acquiring and managing the workforce to meet operational needs effectively. • Manage workforce transitions, including reorganizations, restructures with sensitivity and adherence to legal requirements. • Customize regional projects and programs to suit local needs and ensure effective implementation at the sub-regional or market level • Analyze HR data and metrics to identify trends, patterns, and areas for improvement, and prepare reports to support data-driven decision-making.

- 進口清關文件製作處理 - 客戶溝通聯繫 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

*** 聯邦快遞獲評選為台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司，歡迎您加入聯邦快遞的大家庭 *** 【職務說明】 - 處理貨物通關業務整理貨物 - 處理海關查驗的貨物及陪驗工作 - 駕駛堆高機上下貨物 【更多職務訊息】 歡迎參閱運務前線實際工作預覽： https://www.youtube.com/watch?v=HxQTV01ZPek 【進入外商企業的好機會，機不可失！】

Job Summary Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Job Description • Execute administrative and operational tasks such as data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service in the front-line operation. • Ensure timely completion of defined processes and procedures with accuracy, completeness, and adherence to internal and external standards. • Identify anomalies and apply judgment to resolve issues, escalating complex matters to senior team members as necessary. • Utilize appropriate communication methods to understand and share information effectively with customers, team members, and other departments. • Maintain ongoing compliance with FedEx processes, relevant legislation, external regulations, and predefined agreements. • Validate and complete accurate and timely reporting, supporting research and collation of relevant data for analysis and interpretation. • Collaborate closely with the team and other departments to ensure the accuracy of information and timely completion of processes. • Adhere to safety protocols and regulations, contributing to a safe working environment for all team members. • Demonstrate a proactive approach to problem-solving and continuous improvement in operational processes and procedures.

This role is a critical business partner for the business units by developing innovative and efficient operating processes that deliver outstanding service at optimal cost. The role oversees planning and implementation of first mile and last mile operating plans, warehouse sortation operations and flight network connections. You will also coordinate road network planning, develop contingency plans, and drive continuous improvement initiatives to optimize operations and ensure seamless transportation access. Leading transformation and technology deployment will be integral for the role. Essential Duties / Responsibilities: • Lead ground movement and airport gate planning and engineering activities, ensuring efficient utilization of airport facilities, smooth aircraft movement, and timely turnaround of flights to minimize delays. • Provide expert support for ground network and commercial airlift implementation, overseeing the development and execution of plans to optimize ground handling processes • Develop and implement contingency plans for unforeseen events or disruptions, such as adverse weather conditions or operational emergencies, to maintain operational continuity and minimize service interruptions. • Collaborate with stakeholders across various departments and external partners to coordinate road network planning efforts, facilitating seamless transportation access to and from the airport for passengers, employees, and cargo. • Conduct thorough analysis and assessment of ground movement operations, gate utilization, and road network efficiency to identify areas for improvement and implement process enhancements for increased productivity and cost-effectiveness. • Provide technical expertise and guidance in the evaluation and selection of equipment, systems, and technologies to support ground movement, gate operations, and road network planning activities, ensuring alignment with industry standards and regulatory requirements. • Lead cross-functional teams in the development and execution of projects related to ground movement, gate planning, and road network optimization, managing timelines, budgets, and resources effectively to achieve project objectives. • Monitor and analyze key performance indicators (KPIs) related to ground operations, gate utilization, and road network performance, identifying trends, deviations, and opportunities for optimization to drive continuous improvement initiatives. • Develop and deliver training programs and materials for airport staff, ground handling agents, and other stakeholders to ensure compliance with safety protocols, operational procedures, and regulatory requirements related to ground movement and gate operations. • May be required to perform other duties as assigned