嬌生股份有限公司

經營理念

我們的信條 我們相信我們首先要對病人、醫師、護理師、父母親，以及所有使 用我們的產品和服務的人負責。為了滿足他們的需求，我們所做的 一切都必須是高品質的。我們必須不斷地致力於提供價值、降低 成本，並維持合理價格。客戶的訂貨必須迅速而準確地供應。我 們的業務合作夥伴應該有機會獲得合理的利潤。 我們要對世界各地和我們一起共事的同仁負責。我們必須視每位 同仁為獨立個體，提供一個兼容並蓄的工作環境。我們必須尊重 他們的多樣性、維護他們的尊嚴，並讚賞他們的優點。要使他們對 其工作有安全感、滿足感和使命感。酬薪必須公平合理，工作環境 必須清潔、整齊和安全。我們必須支持員工的健康和福祉，並幫助 員工履行他們對家庭及其他個人的責任。必須讓員工在提出建議 和申訴時暢所欲言。對於符合資格的人，必須給予平等的聘用、發 展和升遷的機會。我們必須具備能力出眾的領導者，他們的行為 必須公正並符合道德。 我們要對我們所生活和工作的社會，以及全世界負責。我們必須 在全球更多地方支援更完善的保健照護服務，幫助人們擁有更健 康的生活。我們必須做好公民 —支持對社會有益的活動和慈善 事業、改善健康和教育，並繳納我們應負的稅款。我們必須善加維 護我們所使用的財物，保護環境和天然資源。 最後，我們要對全體股東負責。企業經營必須獲取正當合理的利 潤。我們必須嘗試新的構想。必須堅持研究工作、研發創新計劃、 為未來發展進行投資、承擔錯誤的代價並加以改正。必須購置新 設備，提供新設施，推出新產品。必須設置儲備金，以備不時之需。 如果我們依照這些原則進行經營，股東們就會獲得合理的回報。 Our Credo We believe our first responsibility is to the patients, doctors and nurses, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to provide value, reduce our costs and maintain reasonable prices. Customers’ orders must be serviced promptly and accurately. Our business partners must have an opportunity to make a fair profit. We are responsible to our employees who work with us throughout the world. We must provide an inclusive work environment where each person must be considered as an individual. We must respect their diversity and dignity and recognize their merit. They must have a sense of security, fulfillment and purpose in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must support the health and well-being of our employees and help them fulfill their family and other personal responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide highly capable leaders and their actions must be just and ethical. We are responsible to the communities in which we live and work and to the world community as well. We must help people be healthier by supporting better access and care in more places around the world. We must be good citizens – support good works and charities, better health and education, and bear our fair share of taxes. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources. Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed, investments made for the future and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.