台灣大昌華嘉股份有限公司

歡迎畢業新鮮人 【Healthcare-Customer Services】 1. 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 2. 處理客戶出貨、銷帳及退換貨安排並與原廠、業務及倉儲同仁保持良好的溝通服務 3. 依原廠規定審核訂單資料，確保填寫正確與合規 4. 主動追蹤訂單流程，即時回應並處理異常狀況 5. 系統資料維護申請 6. 支援其他行政主管交辦事項

*主要負責產品科別為： A：肝膽腸胃科、小兒遺傳科、神經內科、心臟內科 B：皮膚科、風濕免疫科、血液科、腎臟科 In IRPMA Code of Practice, clients' compliance rules and DKSH Healthcare i-HCP regulation to sell medical products, systems or services to achieve sales targets for assigned businesses/territories and overall business objectives [General responsibilities] • Develop medical sales plans based on market opportunities and issues lans to achieve sales targets for assigned business / territories. • Execute sales action plan and analyze medical doctors adoption for prioritizing strategies and key tactics. • Implement hospital listing with doctors submission, drug review committee communication and passed, prices negotiation with purchaser, and drug purchased codes established with Pharmacy for regular hospitals purchase. • Execute hospitals healthcare professionals product benefit communication to maximize appropriate products prescription to suitable patients within TFDA labeling and IRPMA COP regulation. • Collect healthcare system updated business intelligence and competitors information to find appropriate communication strategies to healthcare professionals prescription choices. • Protect drug items in hospitals formulary lists for healthcare professionals prescription choices to suitable patients. • Conduct scientific seminars to targeted audience, medical doctors, pharmacists, nurses for updated disease management guideline communication to enhance appropriate prescription to patients. • Work with internal stakeholders, product managers, medical managers, customer service colleagues, drug safety colleagues, quality assurance colleagues to fulfill needs/wants/concerns from Health Care Professionals, doctors, pharmacists, nurses, nutrition educators. • Search for updated medical information, publications to communicate with Healthcare professionals for appropriate disease treatment algorism for brand benefit key messages detailing.

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作時間:依排班/醫師診次。

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作地點 台中 光田醫院 ※工作時間:依排班/醫師診次。

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作地點為醫院，故不一定在內湖區。 現職院所地區: 大台北、新竹，依個人狀況安排 ※需視醫師與病患申請之所屬醫院做安排。

歡迎畢業新鮮人 【Healthcare-Customer Services】 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 1.各平台訂單處理：Fax、E-mail、電話…等平台。 2.接聽客戶來電並解決客戶需求。 3.訊息回覆與佈達。 4.發票開立、對帳、沖帳。 5.客訴處理並依原廠規範填寫相關文件。 6.支援其他行政主管交辦

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作地點台南、高雄，依個人狀況安排1~2個院所 ※工作時間:依排班/醫師診次。

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作時間:依排班/醫師診次。

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作時間:依排班/醫師診次。

【病患醫療解決方案部Patient Solutions】 1. 提供病患教育以增強對疾病和藥物資訊的了解。 2. 協助整理健保(NHI)核准申請所需的文件。 3. 參加必修培訓計劃，以了解最新的相關醫療知識和程序。 健保(NHI) 案件申請：800/件 衛教： 300/件

【病患醫療解決方案部Patient Solutions】 1. 提供病患教育以增強對疾病和藥物資訊的了解。 2. 協助安排病患去院所進行相關檢測。 3. 參加必修培訓計劃，以了解最新的相關醫療知識和程序。

The (Sr.) Salesforce Effectiveness Manager is responsible for developing, implementing, and continuously optimizing strategies, processes, tools, and systems that enhance sales force productivity and support sustainable business growth. This role partners closely with commercial teams to deliver data-driven insights and tailored solutions that drive strategic decision-making. As a people manager, the role also involves leading and developing an SFE team to ensure high performance and capability growth. All activities are conducted in full compliance with the IRPMA Code of Conduct, DKSH IHCP Manual, and relevant healthcare industry regulations. [General responsibilities] • SFE Framework & Governance: Design, implement, and continuously enhance a comprehensive sales force effectiveness framework that supports commercial excellence and field productivity. • Process & System Enablement: Lead the development and deployment of SFE tools and systems to support sales planning, execution, and performance tracking. • CRM Utilization & Customer Insights: Drive effective use of CRM systems to monitor customer interactions, manage data, and support segmentation and targeting strategies. • Performance Monitoring & Reporting: Oversee the development of a robust reporting platform to provide accurate, timely insights for internal sales performance reviews and strategic planning. • Incentive Design & Target Setting: Collaborate with commercial teams to design incentive schemes and define sales targets that align with business objectives and drive motivation. • Cross-functional Collaboration: Partner with sales, marketing, and other stakeholders to understand commercial needs and deliver tailored SFE solutions that enhance field execution. • Team Leadership & Development: Lead, coach, and develop the SFE team to ensure high performance, continuous learning, and alignment with organizational goals. • Compliance & Governance: Ensure all SFE activities adhere to internal policies and external regulations, including the IRPMA Code of Conduct and DKSH IHCP Manual. • Training Framework (if applicable): Formulate and enhance an integrated sales force training framework to support capability development and elevate performance.

歡迎畢業新鮮人 【Healthcare-Customer Services】 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 1. 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 2. 處理客戶出貨、銷帳及退換貨安排並與原廠、業務及倉儲同仁保持良好的溝通服務 3. 依原廠規定審核訂單資料，確保填寫正確與合規 4. 主動追蹤訂單流程，即時回應並處理異常狀況 5. 系統資料維護申請 6. 支援其他行政主管交辦事項

【病患醫療解決方案部Patient Solutions】 1. 提供病患教育以增強對疾病和藥物資訊的了解。 2. 協助安排病患去院所進行相關檢測。 3. 參加必修培訓計劃，以了解最新的相關醫療知識和程序。 4. 提供病人教育計畫，協助病人了解疾病、產品與藥品知識，並提醒用藥遵從性的重要性。說明給藥/服藥方式、劑量、用藥頻率等資訊，根據教材內容進行。 院所: 高雄長庚醫院

將負責管理工廠端的行政事務，確保日常運營的順利進行。 此職位需要與各部門協調，維持高效的工作環境，並支持工廠的整體運營。 1. 廠區設備與設施管理：負責設備、公共設施的日常維護保養與修繕工程監督，確保正常運作並控管相關費用。 2. 安全與門禁管理：執行訪客接待、門禁管制、監控與保全措施，確保工作環境安全無虞。 3. 環境與清潔管理：監督廠區衛生、廢棄物處理與公共區域清潔，推動環境改善與整潔。 4. 能源與資源管理：管理能源使用效率，落實節能減碳措施，支持永續發展。 5. 員工後勤支援：統籌團膳、制服（含無塵、防寒服）清洗等員工生活服務。 6. 合規與內外稽核應對：維護程序文件與表單，配合稽核、改善缺失，符合TAPA、GxP等規範。 7. 行政與費用控管：處理總務費用請款，提供分析報表與改善建議。 8. 承攬商與工程管理：管理外部廠商與修繕工程品質，確保符合施工安全與時程。 9. 活動與培訓支援：規劃與執行內部培訓、會議與其他活動。 10. 專案與緊急應變執行：執行跨部門專案與臨時交辦事項，並建立緊急事件應對機制。 工作地點以2個倉庫為主，並需支援楊梅其他倉庫 (1)僑新倉:桃園市楊梅區幼獅路二段185-1號 (2)和平倉:桃園市楊梅區和平路576號

1. 進口餐飲設備安裝或維養 2. 進口餐飲設備測試與訓練 3. 執行到店維修餐飲設備 4. 客戶問題解決與客情關係維護 5. 相關耗材規劃與應用 *公司會提供教育訓練及不定期原廠教育訓練 面試地點: 台北市內湖區堤頂大道二段407巷22號10樓

在公司制定的標準流程下，執行餐飲設備安裝及測試，目的是為了順利交付客戶設備及妥善運轉。 1. 依照教育訓練所訂定之標準流程，執行日常故障檢修與排除，降低客戶停機時間，提升設備稼動率。 2. 依據保養合約之排程，執行定期保養，並依檢查表完成各項保養作業，確保設備維持正常運轉並預防故障發生。 3. 主動回應並處理客戶技術問題，提供即時支援，維護良好客戶關係，提升品牌信任度與客戶滿意度。 工作區域: 苗栗至雲林地區

[ General responsibilities] • Event Management: Oversee promotion events, ensuring compliance with DKSH and client requirements. • Marketing Coordination: Coordinate marketing programs, including blood test operations, PSP programs, and medical society sponsorships. • Vendor Collaboration: Overses PSP vendors for efficient program execution. • Compliance Partnership: Collaborate with the Compliance Department to ensure activities align with internal policies and industry standards; assist with live spot checks and external reviews as needed; support DKSH's internal control measures for activities involving Healthcare Professionals and Organizations (HCP/O) • Guidance and Support: Provide guidance on event planning and control requirements to marketing and sales team and external partners. • Document Validation: Collect and validate reimbursement documents, ensuring data accuracy. • Meeting Facilitation: Facilitate meetings and events for healthcare professionals, ensuring compliance with standard procedures. • Relationship Building: Foster strong relationships with internal and external stakeholders. • Process Improvement: Identify and implement process simplification opportunities. • Contract Management: Advise on the contracting process for healthcare professionals and cross-border activities. • Continuous Improvement: Support strategies for standardization, automation, and efficiency. • Issue Resolution: Ensure prompt resolution of issues related to meeting management and HCP payments.

1. 作為對外工程服務窗口，負責與客戶、供應商或合作單位溝通協調，確保訊息傳遞清晰並即時處理反饋。 2. 支援工程團隊進行任務指派、進度追蹤與時程安排，協助各單位間資源整合。 3. 撰寫與整理相關會議紀錄、工程報告、合約文件與其他文書資料。 4. 負責建立並維護工程相關文件、合約、圖面及資料檔案。 5. 使用電腦進行資料統整、簡報製作、表單設計與報表分析。 6. 協助主管執行專案行政與其他交辦事項。

[General responsibilities] • Lead and motivate team for result-oriented attitudes through performance management; provide clear sales direction and effective 2-way communication to the sales team • Enables a results-oriented sales team to maximize their performance by effectively managing performance issues, guide sales managers to coach reps to elevate their performance and develop and advance top talent • Builds a high-performance team by training and developing high quality people, providing ongoing coaching and counseling, and retaining the best talent through motivation and recognition and making tough decisions on non-performers. • Motivates and reinforces the selling skills proficiency of team to drive sales performance • Integrate market information for Marketing colleagues to formulate marketing strategies and work with Marketing team to develop sales strategies • Persuade clients and customers using win-win strategies to foster long-term partnerships; develop and maintain consistently effective working relationships with them to support both current and future business activities. • Achieves competitively superior growth and market share performance, while balancing sales and expense control targets. • Assumes accountability for team performance, approaches issues with solution- oriented mindset. • Analyzes changing customer needs and market trends, understands how they affect the current and future business, and responds proactively to secure long-term business performance, presenting the business plan and the required action plans. • Ensure that each member of the sales team understands and operates in strict compliance with compliance SOPs, legal regulations, and regulatory guidelines.