美商亞培股份有限公司台灣分公司

JOB DESCRIPTION Business Management 50% Customer Management 25% People Management 25% Leads and directs all marketing activities for the assigned brand or business including P&L responsibility, to achieve volume, organic growth, market share and profit objectives in line with the overall business priorities. Leads the implementation of the omni-channel (i.e., integrating traditional, digital, ecommerce and CRM channels to deliver a unified customer experience) marketing strategy and tactics and provide appropriate support to affiliates to assure the commercial success of assigned Abbott Nutrition Brands. Supports the development of marketeers through peer coaching and feedback. KEY RESPONSIBILITIES & ACTIVITIES • Maintains a deep understanding of the demographics, psychologies, and behavioral drivers of Abbott • Nutrition brand’s customers and consumers. • Develop and provide strategic planning and commercial input to the development of the assigned brand or business. Direct the analysis of the business; oversee the identification of key segment business drivers, priorities and growth opportunities. • Establish marketing strategies for brand(s) including advertising/promotions, pricing strategy, distribution channel management, product development, tactical plan development and execution. • Participate in the development of business plans, identify areas of concern and modify marketing programs to address changes in the marketplace. • Develop annual digital and innovation strategy and omni-channel plan for the brand, aligning the efforts of Marketing and Sales to drive demand for Abbott Nutrition Brands • Leads the collaboration with ecommerce, sales, regulatory, IT and external agencies & platforms to support the execution of key processes related to e-Store • Leads the analyses and evaluation of customer and consumer experiences/journeys across multiple channels and touch points • Supports the identification of potential new local commercial opportunities in terms of product/brand, consumer engagement and go-to-market solutions • Develop and execute national brand education, publication and promotional activities to effectively communicate the strategic positioning and lifecycle development of products to customers across all channels • Develop and execute financial models, market distribution and launch plans, pricing/reimbursement strategy, distribution/ service strategy, situation analysis and assessment of opportunities, ongoing surveillance of emerging technologies and competitive activities, advisory boards and focus groups. • Manage the development of marketing and sales aid/promotional materials for Field Sales to effectively promote and sell the product. Manage promotional materials to establish product branding and messaging. • Drive brand positioning and competitive selling strategies as well as provide leadership in managing the logistics, market share and revenue of the product. • Oversee the development of selling tools for the field, which includes the coordination of internal marketing research and market claims testing. • Supports upskilling and development of marketers through modelling, coaching and feedback • Collaborate with internal and external stakeholders to achieve objectives. These groups include external customers and consumers, Field Sales, R&D, Regulatory Affairs, Manufacturing, Logistics, Public Affairs, Marketing and Executive Management and external vendors or agencies. • Role-model ethical behavior by demonstrating integrity and transparency

Material Handler (資深倉管員) 一、職務基本資訊 職務名稱：Material Handler (資深倉管員) 工作地點：桃園市 工作性質：全職 上班時段：日班（09:00-18:00） 休假制度：週休二日 薪資待遇：月薪 NT$45,000 起（依經驗與能力調整） 二、工作內容 JOB SUMMARY • 遵循倉庫管理流程，負責倉儲作業執行，包括備料、進貨收貨、點收入帳、出庫理貨、盤點、成品入庫、銷貨等 - 管理庫存。 MAIN RESPONSIBILITIES • 駕駛堆高機具進行物料與成品之進出貨與庫存管理 • 依照訂單內容執行物料上架、下架、並進行出貨撿貨作業 • 每日異動盤點作業，WMS系統操作確保庫存帳料相符 • 倉儲作業環境日常維護與整理 • 定期進行庫存盤點 • 落實6S管理與安全衛生規範 三、職務需求 • 學歷：大專以上學歷 • 經驗：具倉儲或物流相關經驗五年以上 • 證照：具堆高機操作證照 (必須)。 • 特質：細心負責、抗壓性高、具團隊合作精神 四、貼心福利 • 空調倉庫環境 • 免費提供午餐 • 免費機車停車位

Main Responsibilities: * The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides support to the sales and service team for business growth. The main job responsibility will be: - Deliver Customer Operator training in Abbott facilities or on-site - Perform new instrument and assay implementations through to Test of Record - On-site assay investigation, troubleshooting and operator training and coaching Skills & Experience Required:* - Bachelor degree in medical technology, biological science or medical related is preferred - Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program. - Successful engagement with customers, specifically lab staff. - Technical Assay and system expert for product line responsibility - Highly developed communication skills and ability to demonstrate empathy and engagement with customers - Ability to identify and drive resolution of issues - Strong experience in use of analytical tools and software - Knowledge of laboratory accreditation requirements is a plus.

Job Description 在致力於改善生活品質的營養領域扮演重要角色的醫療照護專業人員間，提升亞培產品的知名度，確保地區內亞培產品的長期成長，並維持優於競爭品牌的地位。 透過多元化客戶互動策略建立 HCP 對亞培品牌產品的信任與忠誠度，從而開拓新商機並確保既有業務的成長。 培養及維持醫學代表的知識、客戶互動技能和商業敏銳度，建立符合倫理標準的高績效銷售團隊。 發展 KOL 關係推廣亞培品牌，並影響所有層級各專科 HCP 以亞培產品為首選品牌的認知。 Main Responsibilities: - 確保個人目標的達成及透過經驗分享協助團隊中的新業務達成 KPI。 - 運用即時全通路商業情報分析地區／領域內的市場、類別和通路機會，找出有助於在顧客／客戶層級增加市占率的機會。 - 充分運用商業分析資料和客戶洞悉持續分析區域內的成長潛力，制定全通路參與策略，使亞培成為區域內的首選品牌。 - 統整顧客全通路參與策略，發展及支持執行客戶計畫。 - 透過醫學代表對目標顧客和客戶實施行銷計畫，包括教導、執行和追蹤計畫的影響／成敗。 - 就客戶互動過程的各個層面向醫學代表提供漸進式即時訓練與回饋，並進行觀察。 - 在醫學代表之間透過指導、訓練和榜樣加快培養數位知識與應用的速度。 - 在數位、遠端／虛擬和面對面通路上與顧客和客戶建立和維持關係，增加亞培品牌產品的知名度與忠誠度。 - 與訓練／SFE 部門合作，找出團隊中各醫學代表的知識與技能缺口，從而優化團隊績效，並制定個人發展計畫，提升地區／領域的整體能力。 - 透過合作式排疑解難、指導、訓練、回饋和升級等方法，直接且持續提供支援給現場醫學代表。 - 在地區／領域內發展及擴充 KOL 網路，從而影響客戶的所有層級（不僅是 HCP）。 - 與行銷部門進行跨職能合作，共同收集和解讀顧客與市場行為資料，並將全通路參與資料轉換為真實世界的活動。 - 展現廉潔與透明，樹立倫理行為榜樣。 - 符合法令與監管規定

Main Responsibilities:* 1. Responsible for selling Core Lab ‘total solutions” to large, complex enterprise-named / Landmark accounts focused on new business and retention of current customers, so as to generate profitable and sustainable growth that satisfies customers’ expectations. 2. Establishes and builds key stakeholder relationships inside and outside the laboratory and leverages them in driving new profitable sales in the ‘core lab’ and helping to protect current business. 3. Leads an internal cross-functional ‘selling team’ (account managers, specialists, project managers, others) to execute a strategic account plan for each enterprise customer; coordinates Core Lab activities across entire customer network to maximize profitable growth. 4. Provides leadership (non-reports) of the Abbott Diagnostics team and coordinates activities when required. Negotiates for resources, plans and executes activities for the long term and sustainable growth of Abbott Diagnostics, aligned with its corporate strategy. 5. Responsible for overall account management, including uncovering a large complex organization’s strategic long-term plan and translating into a winning solution for Core Lab; oversees detailed account planning and sales forecasting (monthly and annual); negotiates contracts and all pricing resulting in long-term commitments. Utilizes and models Abbott’s best practice selling, strategic planning and management tools. 6. Has a strategic plan to amplify and protect existing customers through clear value expansion activities including regular Business reviews. Working with customer experience teams, ensures customer satisfaction through a well developed and executed loyalty plan. 7. Provides organizational leadership, commercial development of teams and individuals through coaching and mentoring. Skills & Experience Required:* 1. Bachelors degree in Science, Laboratory Medicine and/or business studies 2. 5+ years working experience with significant successful sales experience in complex, multilevel, multisite selling environments, Pathology/Diagnostics/Healthcare market highly 3. Ability to liaise with customer executives to achieve objectives 4. Demonstrated leadership and team management 5. Excellent communication, negotiation, commercial, influencing and strategic planning skills

Job Description Base：台中 在致力於改善生活品質的營養領域扮演重要角色的醫療照護專業人員間，提升亞培產品的知名度，確保地區內亞培產品的長期成長，並維持優於競爭品牌的地位。 透過多元化客戶互動策略建立 HCP 對亞培品牌產品的信任與忠誠度，從而開拓新商機並確保既有業務的成長。 培養及維持醫學代表的知識、客戶互動技能和商業敏銳度，建立符合倫理標準的高績效銷售團隊。 發展 KOL 關係推廣亞培品牌，並影響所有層級各專科 HCP 以亞培產品為首選品牌的認知。 Main Responsibilities: - 確保個人目標的達成及透過經驗分享協助團隊中的新業務達成 KPI。 - 運用即時全通路商業情報分析地區／領域內的市場、類別和通路機會，找出有助於在顧客／客戶層級增加市占率的機會。 - 充分運用商業分析資料和客戶洞悉持續分析區域內的成長潛力，制定全通路參與策略，使亞培成為區域內的首選品牌。 - 統整顧客全通路參與策略，發展及支持執行客戶計畫。 - 透過醫學代表對目標顧客和客戶實施行銷計畫，包括教導、執行和追蹤計畫的影響／成敗。 - 就客戶互動過程的各個層面向醫學代表提供漸進式即時訓練與回饋，並進行觀察。 - 在醫學代表之間透過指導、訓練和榜樣加快培養數位知識與應用的速度。 - 在數位、遠端／虛擬和面對面通路上與顧客和客戶建立和維持關係，增加亞培品牌產品的知名度與忠誠度。 - 與訓練／SFE 部門合作，找出團隊中各醫學代表的知識與技能缺口，從而優化團隊績效，並制定個人發展計畫，提升地區／領域的整體能力。 - 透過合作式排疑解難、指導、訓練、回饋和升級等方法，直接且持續提供支援給現場醫學代表。 - 在地區／領域內發展及擴充 KOL 網路，從而影響客戶的所有層級（不僅是 HCP）。 - 與行銷部門進行跨職能合作，共同收集和解讀顧客與市場行為資料，並將全通路參與資料轉換為真實世界的活動。 - 展現廉潔與透明，樹立倫理行為榜樣。 - 符合法令與監管規定 重大營運挑戰 - 在快速變化的市場／環境（即日漸減少的 HCP 接觸管道、顧客關係延伸至消費者、價值個人化需求）推動地區／領域成長和市占率。 - 持續改善數位知識應用與平台，推動全通路參與和客戶洞悉最大化。 - 在強調「非產品」價值且日益廣闊的價值鏈上定義和提供價值。 - 充分運用數位平台推動和支持多元化客戶互動，同時教導和影響醫學代表與顧客，使其採用新的工作與互動方法。 - 運用資料維持敏銳度；預測和滿足不斷變化的市場／顧客需求，確保獲得成果。 - 在大型銷售組織中居於領導和影響地位，鑑別及接觸正確的利害關係人以解決問題，透過持續改變來提高績效。 重要的成功因素 - 優秀的客戶洞悉技能，包括統將各通路的數位工具與平台和傳統接觸點進行統整，解讀線上和線下顧客行為，並將其轉換為策略性活動。 - 協助觀察團隊成員的重要優點和發展需求，包括個別成員和整個團隊，同時確認關鍵發展行動。 - 影響內外部所有層級各類型顧客的能力。 - 從容面對複雜的問題、批判性思考和解決問題（心智敏銳度）。 - 在資料與見解之間建立新連結的能力，以及讓這些想法對他人而言容易理解且實際可行的能力。 - 連結和傳達客戶計畫與地區／領域計畫間的關係，以及長短期整體品牌策略。 - 與跨職能夥伴（行銷）合作，共同優化顧客和市場資料的品質與準確度。 教育背景 大學畢業，營養保健學相關背景尤佳。 經驗 / 資格 - 業務代表有相關行業經驗者優先。業務專員至少5 年，包括至少2 年成功的銷售監督/管理經驗。資深專員7年以上經驗。 - 有招標合約管理、KOL管理經驗 - 詳細了解支撐醫藥市場的商業原則。 - 良好的溝通、分析和談判能力。

Job Description - This position will work closely with Regional Procurement Manager and Regional Category Managers to provide assistance and purchasing support to all Abbott divisions operating in Taiwan. - Applies experience and procurement knowledge to execute the purchasing and supply management strategies created by the Global/Regional Category Managers. - Work with customers, internal and external, and the Divisions to solve issues and drive high levels of customer service. - This role will work across multiple Category Verticals. - The position will be responsible for Operations and Tactical work with the various Categories - The position will be responsible for general Administrative operation, such as document filing for contract filing job. - Execute the procurement process including completion of associated documentation (bids, contracts, purchase orders ) and supplier negotiations. - Works within defined processes and procedures and may help determine appropriate approaches for change. - Proactively seek innovative ways to improve the procurement processes, cycle times, and customer service levels - Full understanding of the "One Procurement" strategies. Strong knowledge and project work across multiple Categories that impact the team positively. - Perform job responsibilities in accordance with the highest ethical standards. Help to guide internal customers and suppliers in proper procedures to maintain the same ethical standards. Demonstrate strong ethics at all times even in the face of country culture with conflicting practices. - This position has delegated purchasing authority to commit company funds while contributing cost savings and partnerships with suppliers and internal customers. Key Areas of Responsibility and Accountability: - First line responder; pivots between strategy, operations and transactional sourcing - Manage SOWs/RFI's/Ordering documents. Assist with supplier selection. - Execute against category strategies and work in the guidance of strategic category managers and the reporting manager. - Manage day to day supply issues. Analyzes possible solutions using standard procedures. Communicates pertinent information to both internal customers and suppliers to keep apprised and to prevent problems. - Execute ad-hoc/one off buys - Support PO conversion - non transactional and some negotiations - Lead resolution on issues and invoice error. - PO change management and communicate trends of changes - Enable supplier integration and KPI's - Drive savings outcomes - Collaboration with functions - Manage stakeholders at various levels - Create and implement RFPs - Seek innovative ways to maintain and improve procurement processes, cycle times, total acquisition costs, and customer service levels. - Manage country level projects as directed by Regional Category Managers Purchase Request / Order Processing - Perform upstream collaboration with internal stakeholders from planning to eventual procurement of materials and services - Assist the internal stakeholders in defining their specifications of products and service. - Review and evaluate Purchase Request according to needs and specifications of the internal stakeholders and ensure completeness of supporting documents - Monitor PR/PO Compare prices, specifications, delivery dates and probable savings to determine the best bid among accredited suppliers - Respond to internal and external customers inquiries about order status, changes, or cancellations - Organize, update and retain product information files and purchase order records Purchasing Policy Development, Review and Implementation - Assist in the development of Purchasing policy/ies and Procedures as required by the organization to ensure efficient and compliant purchasing operations - Ensure alignment and compliance of Purchasing policy/ies with Global Procurement and Financial policy/ies - Ensure implementation and strict observance of Purchasing policy/ies

Job Description 在致力於改善生活品質的營養領域扮演重要角色的醫療照護專業人員間，提升亞培產品的知名度，確保地區內亞培產品的長期成長，並維持優於競爭品牌的地位。 透過多元化客戶互動策略建立 HCP 對亞培品牌產品的信任與忠誠度，從而開拓新商機並確保既有業務的成長。 培養及維持醫學代表的知識、客戶互動技能和商業敏銳度，建立符合倫理標準的高績效銷售團隊。 發展 KOL 關係推廣亞培品牌，並影響所有層級各專科 HCP 以亞培產品為首選品牌的認知。 Main Responsibilities: - 確保個人目標的達成及透過經驗分享協助團隊中的新業務達成 KPI。 - 運用即時全通路商業情報分析地區／領域內的市場、類別和通路機會，找出有助於在顧客／客戶層級增加市占率的機會。 - 充分運用商業分析資料和客戶洞悉持續分析區域內的成長潛力，制定全通路參與策略，使亞培成為區域內的首選品牌。 - 統整顧客全通路參與策略，發展及支持執行客戶計畫。 - 透過醫學代表對目標顧客和客戶實施行銷計畫，包括教導、執行和追蹤計畫的影響／成敗。 - 就客戶互動過程的各個層面向醫學代表提供漸進式即時訓練與回饋，並進行觀察。 - 在醫學代表之間透過指導、訓練和榜樣加快培養數位知識與應用的速度。 - 在數位、遠端／虛擬和面對面通路上與顧客和客戶建立和維持關係，增加亞培品牌產品的知名度與忠誠度。 - 與訓練／SFE 部門合作，找出團隊中各醫學代表的知識與技能缺口，從而優化團隊績效，並制定個人發展計畫，提升地區／領域的整體能力。 - 透過合作式排疑解難、指導、訓練、回饋和升級等方法，直接且持續提供支援給現場醫學代表。 - 在地區／領域內發展及擴充 KOL 網路，從而影響客戶的所有層級（不僅是 HCP）。 - 與行銷部門進行跨職能合作，共同收集和解讀顧客與市場行為資料，並將全通路參與資料轉換為真實世界的活動。 - 展現廉潔與透明，樹立倫理行為榜樣。 - 符合法令與監管規定 教育背景 大學畢業，營養保健學相關背景尤佳。 經驗 / 資格 - 業務代表有相關行業經驗者優先。業務專員至少5 年，包括至少2 年成功的銷售監督/管理經驗。資深專員7年以上經驗。 - 有招標合約管理、KOL管理經驗 - 詳細了解支撐醫藥市場的商業原則。 - 良好的溝通、分析和談判能力。