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公司介紹
產業描述
市場拓展服務業(Market Expansion Services)，提供全球採購、研究分析、倉儲物流、產品行銷、代理銷售及售後服務等服務
電話
暫不提供
員工人數
1300人
地址
台北市內湖區堤頂大道二段407巷22號10樓
相關連結
雇主品牌
公司簡介
【榮獲 HR Asia 2025 最佳企業雇主獎】(連續2年得獎) 【榮獲 2025 國際 Great Place to Work 認證】 【榮獲 2024 104最佳雇主品牌大賞】 【榮獲 HR Asia 2024 最佳企業雇主獎】 About DKSH 關於大昌華嘉集團 DKSH's purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023. Learn more: https://www.dksh.com Why It’s Great to Work at DKSH At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! Delivering Growth – in Asia and Beyond. 大昌華嘉的企業目標是透過提供產品、服務和市場分析豐富每個人的生活。結合成為最信賴的夥伴之願景，我們的消費品、醫療保健、特用原料和科技事業單位不但在亞洲及世界各地為企業和品牌帶來成長、拓展業務，更透過我們代理的產品和服務供應醫院救命藥物、將優質產品帶到偏遠村莊、引進提升生活品質的科技設備、提供保健產品新配方讓生命更健康，進而豐富每個人的生活。與此同時，我們透過提供採購、市場分析、市場行銷和銷售、電子商務、配銷和物流以及售後服務幫助客戶與顧客一同成長和拓展。 在全球36個市場營運，聘僱超過29,000名專業人員，大昌華嘉是瑞士證交所公開上市的企業，2023年的銷售淨額為111億瑞士法郎。在1865年由瑞士創業家成立，大昌華嘉已經深根亞太地近160年，同時落實企業社會責任。 實現成長 – 專注亞洲 邁向世界
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主要商品 / 服務項目
【醫療保健事業單位】 專精於醫藥保健品之物流配送、倉儲管理、藥品PIC/S GMP及醫療器材GMP貼標加工、行銷、通路管理、銷售、醫院之醫材庫存管理、代收帳款、資訊系統(SAP)、財務及人力管理等全方位服務。服務範圍包含:處方用藥/非處方用藥及臨床試驗用藥物、醫療消費保健品、醫療器材、病患支持計畫(衛教、服藥順從性等計畫)。代理的品牌包括，穩豪智優血糖機(OneTouch)、撒隆巴斯、參天眼藥水、喜療瘀、喜能復/喜療疤、恢甲清、賽諾菲立朵舒、愛爾康眼藥水、興和欣克潰精/護那、萃康髮、潔美淨等。 【科技事業單位】 專為科技製造業及食品餐飲業，提供客製化諮詢、整廠設計、設備採購、售後 服務等高品質整體解決方案。範圍涵蓋：工業耗材及自動化、分析量測儀器、 精密機械設備、半導體及電子、餐飲設備及顧問服務。代理產品包括金屬加工及齒輪研磨、真空濺鍍、電纜及保護鍊條、雷射加工、化學洗劑、工業醫療清洗、廢氣廢水處理、量測儀器、蒸烤箱、霜淇淋機、咖啡機、烘豆機、製冰機、微波爐、淨水器、洗碗機、炸爐等。 【消費品事業單位】 提供消費品專業物流、通路、行銷、銷售等整合性服務，為您洞悉消費趨勢。服務快速消費品和個人用品與美妝。服務品牌包括：舊街場白咖啡、Hellmann’s美乃滋、相撲手海苔、美心蛋捲和月餅、吉比花生醬、聖桃園果醬、LP Support、A’Kin 澳洲植萃品牌等。本事業單位亦提供通路行銷服務。包括：通路導入代理上架、商化陳列服務，賣場促銷活動規畫、試用品派發、及通路活動規劃執行等。 【特用原料事業單位】 專注於代理經銷與國際採購，提供全球高品質特用原料，服務的產業涵蓋：食品、機能性食品、烘培原料、藥品賦形劑、美妝保養品、原料藥、塗料、電子化學品、塑膠高分子。代理產品包括: 天然菊苣纖維、果寡醣、可可粉、奶精、香料、原料藥、製劑輔料 、中間體、試劑、醫藥包裝材料、活性成份、萃取液、增稠、乳化劑、電子材料、塗料添加劑、塑膠相容劑、功能性水性PU樹脂等。 【專業物流中心】 醫療保健品物流中心：大昌華嘉除擁有藥品優良製造規範(PIC/S GMP)認證，更是台灣第一家通過行政院衛生福利部食品藥物管理署稽核，獲得PIC/S優良運銷規範(GDP)認證的公司，提供醫療保健品全方位整合性倉儲物流服務(含第三方、第四方物流)，是台灣最專業及優異的醫療保健品商業整合服務品牌之一。 消費品供應鏈：全台前三大第三方物流服務商，提供消費性產品全方位的第三方與第四方物流服務、電子商務物流、逆物流、多溫層物流服務(冷鏈、恆溫、常溫)，以及週全的增值服務如：貼標、縮膜、改包裝、噴印效期批號等。
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公司環境照片(3張)
鼓勵創新與研究精神
亞洲最大的醫藥物流自動倉儲中心
尊重員工的工作環境
福利制度
法定項目
其他福利
【有競爭力的薪酬結構】 依照員工職位角色，設計不同的獎金制度，讓每位夥伴皆與公司共榮。 【良好的福利計劃】 除基本的勞健保外，公司提供完整的團保給員工及眷屬，保障員工的健康福祉。 有職工福利委員會，舉辦不定期國內旅遊，提供旅遊津貼，佳節禮金，結婚/生日/生育禮金 【健康檢查和健康管理】定期健康檢查、健康教育和身體健康管理指導，幫助員工保持身體健康和疾病預防。 【優於勞基法的休假制度】 依照政府行事曆週休二日外，我們有優於勞基法的給假制度，提供特休，病假，補班日也不用上班。致力於讓員工有更好的身心靈平衡。 第一年特休10-15天依比例計算，全薪病假12天，遇補班日休假 【注重人才發展及組織強化】 我們有完善的人才發展計畫及教育訓練，定期也要求主管與員工制定討論個人發展計畫，希望每位夥伴，都能在DKSH 找到自己的舞台。 【生活照顧】 不定期員工購物優惠，使用高級咖啡機暢飲高級咖啡，提神醒腦好活力。 設有iCare 視障按摩室，放鬆你的身心靈。 不定期的員工活動，帶你去戶外走走或是去做做慈善事業，拓展你的視野。 多樣化的社團活動，員工都可以自由參加，工作之餘可以學習新知認識新朋友。 【員工援助計劃 (EAP)】 提供專業的心理健康支持服務，包括心理諮詢、壓力管理、家庭問題解決等，幫助員工在面對各種挑戰時找到支持和解決方案。 【YourVoice 員工意見反饋機制】 建立一個有效的反饋平台，讓員工能夠匿名或非匿名地提出建議、意見和問題，以便及時回應和改進。 【企業永續經營理念】 我們公司建立在信任、誠信和可靠性的基礎上。 致力於以公平和負責任的方式開展業務。 上述薪酬福利與休假制度依大昌華嘉集團內部各公司規定及年度福委會規劃而異。(The above rules and policies, benefits and welfare schemes may vary depending on annual welfare committee planning and operating conditions of each company in the DKSH Group.)
公司發展歷程
2023.06
亞洲最大的自動化醫藥物流中心在台灣DKSH正式營運
2012.03
DKSH於在瑞士證券交易所上市
2002.01
Effective creation of DKSH Taiwan
2000.07
夏天合併成ethelm Keller控股公司，兩年以後Sibner Hegner加入，建立成現在的的DKSH
1958.01
DKSH's footprint in Taiwan started
1887.01
在新加坡成立了Diethelm & Co. Ltd.股份有限公司。
1865.01
成立了最古老的源頭公司Siber & Brennwald
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企業動態
工作機會
10/07
Execute procurement strategy/plans, identification of business requirements, supplier tender process and procurement activities to ensure sourcing of suppliers and stocks that meet business requirements.
1. Implement/support non-trade procurement related processes in line with Group' s policy including vendor selection/tender process, vendor evaluation, contract negotiation and finalization, adhering to ethical business practices.(40%)
2. Support procurement plans that will result in cost savings and greater economies of scale in line with the Group's procurement framework.(20%)
3. Prepare purchasing reports/documentation for accountability purposes and validation of suppliers' documentation.(10%)
4. Support corporate insurance matters and company license management. (20%)
5. Performs other ad hoc duties as assigned from time to time. (10%)
10/03
Role Summary:
Responsible for identifying, evaluating, and driving new business opportunities within the healthcare industry. This role involves developing and executing strategic business development initiatives, while proactively building and sustaining long-term relationships with key clients and stakeholders. The position aligns closely with corporate objectives and strategic guidance to ensure impactful growth and market relevance.
Key Responsibilities:
Design and implement comprehensive business development strategies to achieve both short-term wins and long-term growth targets.
Proactively identify and assess emerging opportunities by understanding the evolving needs of clients, customers, and patients, ensuring a healthy sales pipeline aligned with financial goals.
Conduct in-depth market research and competitive analysis to uncover trends, risks, and opportunities, delivering actionable insights to support strategic decision-making.
Lead cross-functional teams through the full business development lifecycle—including due diligence, contract negotiation, client onboarding, and relationship management.
Streamline business development processes and foster collaboration across departments to enhance deal execution efficiency and overall effectiveness.
Serve as a strategic partner to senior leadership by providing regular updates on market dynamics, business performance, and growth opportunities, contributing to informed decision-making and resource allocation.
10/03
*主要負責產品科別為: 皮膚科、生物試劑
Within IRPMA Code of Practice, clients compliance and company i-HCP regulation, develop brand plan and lead brand plan execution to align with clients, sales team and cross-functions departments for business objectives achievement.
[General responsibilities]
• Develop marketing strategy to achieve annual sales target assigned by the company/client
• Propose annual advertisement & promotional budget and implement tactics to achieve business objectives
• Engage sales team with adequate resources allocation to develop regional plans and maximize business opportunities
• Develop key opinion leaders to strengthen the engagement with targeted medical societies / associations
• Monitor market dynamics and adjust plans accordingly to anticipate future trends and increase competitive advantages
• Identify opportunities of patient journey for assigned portfolio and align internal & clients' resources to improve adoption ladder
10/03
• 依據理(出)貨作業流程規範及管理目標(KPI)執行作業。
• 執行補貨、理貨、分貨、覆點、集貨、拉貨、出貨、盤點、棧板/容器管理等作業。
• 協助執行7S安全管理與維護(人安、廠安、物安、機安)。
• 依作業需求排休，休假日為周五、六或休假日為周六、日。
• 需有堆高機駕照，有證照津貼。
10/07
Job summary:
Manage and lead SAP Applications task force to drive business value and operational excellence.
⸻
Duties
1. Lead, coach and develop SAP team to High-Performance Team
2. Build strong collaboration with stakeholders, ensuring clear communication and expectation
3. Oversee end-to-end project delivery, including planning, execution, testing, and deployment of SAP solutions
4. Ensure timely support for incidents, service requests, and change requests
5. Collaborate with business units to gather requirements, propose solutions, and drive process improvements through SAP
6. Work closely with regional and global IT teams to ensure alignment with enterprise architecture and strategy
7. Manage vendor relationships for SAP services and coordinate external resources when necessary
8. Monitor system performance, plan upgrades, and coordinate maintenance activities
9. Prepare and manage the SAP-related IT budget and resource planning
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Job requirements
Functional skills and knowledge:
• Strong knowledge of core SAP modules and integration points
• Proven experience in project management and team leadership
10/03
Dealing with work related to quality and compliance.
1. Responsible for the follow-up on the corrective and preventive action of
deviation report, CAPA form, complaint, internal audit.
2. Assist in the maintenance of the Risk Management and files regarding
Quality Deviation/Change Control.
3. Responsible for regional KPI reporting.
4. Perform calibration activities, such as perform calibration/ validation and
raise report.
5. Perform temperature mapping activities
6. Oversees warehouse temperature profile, van temperature record, pest
control, facility maintenance monitoring.
7. Responsible for preparing validation protocol and summary report.
8. Assignment will be subject to management decision based on
department needs.
作業地點有兩個倉庫 (1)高上倉:楊梅區高上路一段150號 (2)龍潭倉:楊梅區梅獅路二段629號
10/03
在公司制定的標準流程下，執行餐飲設備安裝及測試，目的是為了順利交付客戶設備及妥善運轉。
1. 依照教育訓綀的標準流程，執行日常故障維修排除，目的是減少客戶停機損失及提高設備稼動率。
2. 依照保養合約所排定時程並完成保養檢查表上，完成表列之各項工作，目的是維持設備正常運轉及預防設備故障
3. 在符合勞基法規範下，為提供客戶服務需配合假日輪值安排維修工作。
4. 主動回應客戶問題並提供即時技術支援，建立良好客戶關係，強化品牌信任與客戶滿意度。
10/03
【本職缺工作時間為13:00–22:00，有提供晚餐，請確認可接受後再投遞履歷。】
1. 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜
2. 處理客戶出貨、銷帳及退換貨安排並與原廠、業務及倉儲同仁保持良好的溝通服務
3. 依原廠規定審核訂單資料，確保填寫正確與合規
4. 主動追蹤訂單流程，即時回應並處理異常狀況
5. 系統資料維護申請
6. 支援其他行政主管交辦事項
10/07
1. 協助物流調度與異常排除：支援日間物流士的配送行政作業，協助處理現場突發狀況與派車安排，確保運輸流程順暢。
2. 異常訂單處理：即時回報並協助解決配送過程中的訂單異常，維持客戶服務品質。
3. 報表與資料管理：運用 Excel 製作與維護每日/每週作業報表，協助數據分析與流程追蹤。
4. 稽核與作業管理：協助監督物流士的配送流程與作業標準，確保符合公司規範。
5. 排班支援：需配合每月輪值週六或週日值班（約 1 次/月），以支援團隊運作。
初期學習基本作業需先上13:00-21:30班別約一個月
培訓完成後上班時間04:30-13:30
10/03
To improve overall Healthcare Business Unit processes and to get more efficiency and profitability, general responsibilities include:
1. Work with business closely to validate DAT preparation and negotiation strategy between Finance Department and higher management level to improve account profitability.
2. Initiate business project and process improvement tasks to standardize the operation procedure to provide a robust service to customers/clients.
3. Prepare HealthCare monitoring dashboard with data analysis (including information collection, validation, monitoring, and generating reports ) to find out business insight and opportunity for strategy setting and driving further action result cross functionally.
4. Build up an effective communication platform among the functions/departments to improve the efficiency and effectiveness
Ideal candidate:
• Strong numbers analysis skill
• Strong presentation skill
• Proficient on MS office word, excel, PowerPoint, SAP and other software, like Power BI
10/07
【病患醫療解決方案部Patient Solutions】
1.向病患介紹疾病相關衛教及專案計畫流程。
2.依衛教手冊內容協助病患了解治療的必要性、藥品資訊及治療可能產生副作用。
3.個案回診提醒及追蹤。
4.如不良事件及產品不良事件發生時，依規照規範進行處理及通報。
5.根據專案要求，準時提供所需月度報告、相關培訓及專案文件。
6.其他交辦事項。
10/07
~歡迎有處理標案文件之業務行政專員投遞~
1. 醫院藥品及醫材標案搜尋
2. 確保報價、投標價、合約及其他標案相關訊息的機密性, 且完全遵守公司 SOP, 職業道德規範及招標相關法規.
3. 執行標案、報價、合約及標案相關文件，以確保其準確性和完整性
4. 配合當前流程的效率並提出適當的解決方案/措施以改善客戶滿意度和達成 KPI 目標
5. 與客戶、原廠合作協調相關標案作業及建立雙方良好合作關係
6. 管理資料庫並依產品異動即時維護產品資訊
10/07
1. 執行處理客戶訂單, 安排出貨事宜及開發票作業.
2. 定期彙整業務銷售及預估報表
3. 協助業務查詢商品價格及報價作業.
4. 執行客戶、產品料號基本系統建檔作業
5. 維護設備序號保固資訊, 系統建檔作業
6. 申請合約公司用印
7. 定期檢視庫存狀況, 提出訂貨需求.
8. 協助合約用印
10/07
根據公司內部控管流程(ICS)規範, 執行庫存品項出庫, 轉倉, 內陸運送管理及年度盤點作業, 落實貨品良好儲存, 物流目的
1. 接收承運單, 執行貨物供應, 安排每日出庫車趟( 含有效併車 )作業
2. 製作倉庫貨品中文商標及執行標籤作業
3. 處理, 減少呆廢物品, 降低倉租
4. 主導管理倉庫, 配合財務部年度盤點
5. 執行貨品必需的保險作業
6. 定期追蹤複查庫存與確保與紀錄相輔合, 有無貨損
7. 配合業務商品展覽執行相關保險作業
8. 申請倉庫,運送業者相關費用
10/07
*主要負責產品科別為：神經內科、罕見疾病
In IRPMA Code of Practice, clients' compliance rules and DKSH Healthcare i-HCP regulation to sell medical products, systems or services to achieve sales targets for assigned businesses/territories and overall business objectives
[General responsibilities]
• Develop medical sales plans based on market opportunities and issues lans to achieve sales targets for assigned business / territories.
• Execute sales action plan and analyze medical doctors adoption for prioritizing strategies and key tactics.
• Implement hospital listing with doctors submission, drug review committee communication and passed, prices negotiation with purchaser, and drug purchased codes established with Pharmacy for regular hospitals purchase.
• Execute hospitals healthcare professionals product benefit communication to maximize appropriate products prescription to suitable patients within TFDA labeling and IRPMA COP regulation.
• Collect healthcare system updated business intelligence and competitors information to find appropriate communication strategies to healthcare professionals prescription choices.
• Protect drug items in hospitals formulary lists for healthcare professionals prescription choices to suitable patients.
• Conduct scientific seminars to targeted audience, medical doctors, pharmacists, nurses for updated disease management guideline communication to enhance appropriate prescription to patients.
• Work with internal stakeholders, product managers, medical managers, customer service colleagues, drug safety colleagues, quality assurance colleagues to fulfill needs/wants/concerns from Health Care Professionals, doctors, pharmacists, nurses, nutrition educators.
• Search for updated medical information, publications to communicate with Healthcare professionals for appropriate disease treatment algorism for brand benefit key messages detailing.
10/08
以良好的溝通態度，與客戶.原廠及倉庫協調與訂單有關的工作事宜
1.處理Fax、E-mail、PDA、平台訂單。
2.接聽客戶來電並解決客需求。
3.負責聯絡窗口，協助處理原廠相關訊息回覆佈達。
4.健保藥價及價量調查。
5.客訴怨及產品訴怨處理並依原廠規範填寫相關文件。
6.支援其他行政主管交辦
10/07
Dealing with work related to quality and compliance.
1. Responsible for the follow-up on the corrective and preventive action of
deviation report, CAPA form, complaint, internal audit.
2. Assist in the maintenance of the Risk Management and files regarding
Quality Deviation/Change Control.
3. Responsible for regional KPI reporting.
4. Perform calibration activities, such as perform calibration/ validation and
raise report.
5. Perform temperature mapping activities
6. Oversees warehouse temperature profile, van temperature record, pest
control, facility maintenance monitoring.
7. Responsible for preparing validation protocol and summary report.
8. Assignment will be subject to management decision based on
department needs.
作業地點有兩個倉庫 (1)高上倉:楊梅區高上路一段150號 (2)龍潭倉:楊梅區梅獅路二段629號
10/07
• 依據理(出)貨作業流程規範及管理目標(KPI)執行作業。
• 執行補貨、理貨、分貨、覆點、集貨、拉貨、出貨、盤點、棧板/容器管理等作業。
• 協助執行7S安全管理與維護(人安、廠安、物安、機安)。
• 依作業需求排休，休假日為周五、六或休假日為周六、日。
• 需有堆高機駕照，有證照津貼。
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