Sales CSR (出貨業務助理)

- 根據客戶訂單，連繫外包倉庫出貨給國內客戶 - ERP系統訂單處理與開立電子發票 - 處裡客訴與退貨事宜 The Sales CSR function is to take sales order, shipment and invoicing jobs for CBC Taiwan. • Receive sales orders via email, fax or Sales Rep to verify item, volume, price and timeline. • Check inventory status, prepare shipping documents and coordinate with warehouse to ensure timely and correct delivery. • Request for the modification for customer master file. • Process EGUI in JDE as well as prepare related documents per customer’s request to mail timely and efficiently. • Maintain billing files in accordance with company standard. • Monitor inventory consumption to advice Sales Rep proactively. • Reconcile and prepare payment requisition for warehouse rent, handling and delivery fees. • Handle customer’s complaints. • Make proper inventory adjustment or reclassification. • Reconcile JDE inventory records with 3rd party records.