FAE_ Field Application Engineer (德國)

Due to growth, Innodisk Europe is looking for Field Application Engineer(s) to support our EMEA customers from our German office. Are you a Computer/Electrical Engineer with 2-4 years of experience and a passion for the electronic market? Do you enjoy working in a customer-focused and multicultural environment? Then join our amazing Innodisk team for the Field Application Engineer role. 【Location】: This position is office-based in Ettlingen. We believe in fostering a collaborative and innovative work environment that encourages face-to-face interactions and teamwork. Joining our office in Ettlingen will give you the chance to experience our vibrant company culture firsthand and contribute to our success from a central location. 【Key Role Responsibilities】 · Identify and resolve technical problems for customers across Europe, with a focus on the DACH region. · Perform product testing and simulations to ensure product quality and functionality. · Provide field-site technical support, including customer visits when necessary. · Conduct in-house product testing to address technical issues encountered in the field. · Address customer complaints, troubleshoot technical problems, and provide product specifications, fostering a positive customer relationship. 【Desired technical skills and experience】 · University/HBO major in Electrical Engineering and/or Computer Engineering · Prior knowledge in mainboard solutions as well as storage devices such as RAID, SSD, DRAM is a plus. · Ability of writing 8D report with strong analytical skills. · Familiar with the process of PC production, RMA/DOA. · Familiar with soldering iron skills and schematic reading. · Experience with Linux OS and C / C++ / Python is preferred. · Experience in embedded system architecture X86/ ARM system porting and Linux. 【Others】 · Fluency in both German and English is an absolute must for this role. · Good presentation & interpersonal skills · Travel within DACH region can be required. · You live within a range of 50 km from Ettlingen 【What we offer】: · Full-time job in an international business environment and a customer focused company. · Working in an informal, young, and dedicated team with a drive to achieve success. · Package of good secondary employment conditions: 30 vacation days, to maintain a healthy work-life balance. · Pension provision.