業務助理 Sales Coordinator

The principal objective of the Sales Coordinator is to process orders, reply customer’s daily inquiry, manage RMA issues to enable the global Sales Team to successfully fulfill, track and execute orders. 1. Handle daily communication and requests from distributors or subsidiaries including: a. Order processing includes shipping window, loading plan, vessel schedule and spare parts quotation. b. Financial issues, like payment follow up, credit limit management and audit arrangement. c. RMA claims and product related enquiry. d. Marketing support for samples, giveaway and material arrangement. 2. Assist in maintaining the relationship between the company and distributors. 3. Maintain data integrity and consistency for cross-department communication and document filing. 4. Coordinate with Product Management team to ensure item meets official regulation and distributor request. 5. Work with PM team for order note instruction, such as manual translation, labels, and more 6. Monitor inventory level for subsidiaries to ensure the demand be fully fulfilled. 7. Coordinate with Supply Chain team to optimize inventory levels. 8. Draw up requested agreement or announcement for Sales purpose. 9. Handle assignment from supervisors.