CRM專員 CRM Associate

【What Sets Ematic Solutions CRM team apart?】 1. Unparalleled Platform Diversity: Ematic Solutions offers you access to an extensive array of international Martech platforms, from email solutions to advanced Customer Data Platforms. Our exclusive partnerships provide you the tools to craft tailored solutions that meet each client's unique needs, enhancing your adaptability and expertise. 2. Comprehensive Campaign Strategy Experience: Dive deep into the nuances of CRM communication across multiple channels such as email, push, SMS, and automation. You'll engage in continuous performance tracking and optimization, pushing campaigns beyond client expectations and refining your strategic skills. 3. Data-Driven Expertise: At the core of our strategies is our ability to transform data into actionable insights. You'll manage complex databases, leverage customer data for strategic decisions, and use analytics to forecast trends, keeping our clients ahead in a competitive landscape. 4. Holistic Marketing Integration: Learn how CRM connects with broader marketing efforts, including social media, performance marketing, and SEO. Through strategic collaboration, you'll see how different marketing components enhance the customer journey, offering you a comprehensive view of integrated marketing strategies. 【What's The Gig】 In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution. Your Responsibilities Will Include: • Campaign Management: Manage the daily setup and execution of CRM campaigns, ensuring they are completed on time and to a high standard. • A/B Testing: Support the planning and execution of A/B testing under supervision to help enhance campaign effectiveness and understand impacts on conversion rates and client ROI. • Data Management and Analysis: Assist in gathering and analyzing marketing data to support strategic decisions. Contribute to the monitoring and reporting of campaign results, providing analysis and summaries that help optimize future campaigns. • Marketing Technologies Exploration: Assist in evaluating existing CRM channels such as email marketing, push notifications, in-app messages, and SMS. Engage in basic research on current best practices and strategies in marketing technologies. Support the integration of new channels and technologies under supervision. • Team Collaboration: Work under the guidance of the CRM Consultant Team Lead and collaborate with CRM consultants and other associates to learn the intricacies of CRM management. • Client interaction: Participate in client meetings to observe and learn about client management and communication, developing skills to effectively respond to client needs.. • Cross-Channel Marketing Initiatives: Contribute to the creation and implementation of cross-channel marketing tactics aimed at enhancing customer engagement and business growth, learning to measure and analyze their effectiveness. 【What We're Looking For】 • Experience: Fresh graduates are welcome. • Skills: Good organizational and communication skills, attention to detail, and the ability to manage multiple tasks. • Personal Attributes: Proactive, team-oriented individuals with a strong interest in CRM. Ideal candidates are eager to learn and apply CRM technologies and strategies to drive business success. • Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You’ll have opportunities to apply these skills in real projects and grow your expertise with us. *Please provide English CV*