Garena - Japan Community Associate

- Manage and grow the game's online presence across social media platforms (SNS), forums, and other community channels, and respond to player inquiries, feedback, and concerns promptly and professionally to a positive and respectful community environment. - Plan and organize community events, contests, and promotions to boost player engagement, and collaborate with content creators to participate in events and promote the game to generate buzz and foster a vibrant community. - Monitor community sentiment and report on trends, feedback, and potential issues, and collaborate with internal teams to relay player feedback and suggest improvements. - Work closely with the marketing and regional teams to align community activities with overall campaign strategies, and provide feedback and suggestions based on community interactions to enhance the player experience.