AI科技 -Special Project Engineer (Special Project Support Team)

[The Role] We are looking for skilled and experienced engineers to provide technical development and trouble shooting for the software products. The main goal is to do as the first tier to quick response and ensure the software runs smoothly in the field. We also will work closely with our product engineering team, understand and resolve some special requests of the product to keep great customer satisfaction. [The Job] We’re primarily will do the following works, •Develop customized modules or plugins for the product •Identify issues by reviewing the system logs or changing the software settings/configurations if necessary •Investigate or handle unexpected problems in the production environment •Collaborate with product development team to identify or addressing the technical challenges Survey and provide professional feedback to the product development team. You could be involved with the web service, microservice, AI, cloud infrastructure,..etc, these different domain knowledge. [Responsibilities] •Develop possible solutions including the modules or plugins from the products. •Work with an international team to do meetings and troubleshooting. •Survey and learn any new technologies to help trouble shooting. •Survey and learn any new technologies to support product installation, upgrade to various platforms. •Sharing the technical knowledge to the team to improve overall support capabilities [Skills and Qualifications] •Familiar with Linux OS, such as Ubuntu, Red Hat •Familiar with Java •Familiar with relational database [Nice to have] •Knowledge in Kubernetes •Experiences with programming languages Groovy, Python •Experiences in monitor tools, such as Grafana •Knowledge in streaming protocol, especially live streaming, such as RTSP