【休閒中心】主任 Recreation Supervisor

1. 直接向休閒中心經理彙報，並就所有與賓客服務及酒店運作相關的問題進行溝通。 2. 協調休閒設施和設備的日常保養工作，並協調對客休閒服務的執行。 3. 負責所有對客服務的安全。向客人提供高品質的服務。 4. 協助管理部門內員工。 5. 協助部門產品及服務的銷售和推廣。協助經理獲取並使用市場銷售數據，並協助新產品和服務的開發工作，以及對銷售和市場活動的評估。 6. 協助預測業務水準並制定工作計畫。遵守品牌標準，並遵守部門清潔和保養規定。 7. 按要求參加管理層會議並參與討論。 Operations & Guest Services Reports to the Recreation Manager, communicating on all guest service and operational matters. Coordinates maintenance of recreational facilities and equipment. Ensures the safety of all guest services while delivering high-quality service to guests. Team & Business Support Assists in managing departmental staff. Supports the sale and promotion of departmental products and services. Aids in new product/service development and evaluation of sales/marketing activities. Assists in anticipating business level fluctuations and creating action plans. Compliance & Administration Complies with all brand standards and hotel guidelines. Adheres to departmental cleaning and maintenance programs. Attends and contributes to management meetings as required. Accountability This position reports directly to the Recreation Manager. The Recreation Supervisor is responsible for assisting in the daily coordination and supervision of recreational facilities and services, ensuring guest safety and high-quality experiences. This role is key in supporting the Recreation Manager in operational efficiency and departmental goals.