Operations Manager

Job Overview: We are looking for a proactive and detail-oriented Operations Manager to drive internal coordination, process improvement, and execution excellence across key functions within the organization. This role will play a vital part in connecting teams such as sales, product development, project coordination, customer service, and finance, ensuring smooth day-to-day operations and long-term scalability. In addition, the role will support overseas sub-companies affiliated with the team, aligning internal standards, workflows, and reporting practices. While direct supply chain or vendor responsibilities are not a primary focus currently, the role may collaborate with relevant teams to support future growth and process alignment. Key Responsibilities: • Establish and maintain clear, efficient workflows across departmental. • Resolve cross-functional bottlenecks, facilitate information flow, and ensure internal alignment on deliverables and timelines. • Develop, document, and continuously improve SOPs and ensure follow-through on action items and deadlines by maintaining accountability across internal teams. • Act as the primary operational liaison for international sub-entities, facilitating communication, reporting and coordination, and aligning internal work processes with subsidiary teams in different regions. • Support the deployment and adoption of new tools, initiatives, and performance tracking methods across geographies. • Identify and lead initiatives to optimize internal processes, including the use of tools such as project tracking and collaboration platforms. • Collaborate with department leads on resource tracking, timeline management, and internal performance metrics. • Prepare operational reports and dashboards for management, highlighting trends and performance issues. • Contribute to regular reporting, annual planning, budgeting, and required analysis. Our Products: https://www.best-shape.com/ https://keeogo.com/