【行銷業務部】業務主任Sales Executive

1. 維繫並拓展指定業務市場（如企業、會議、團體等），建立並深化與決策者及潛在客戶的關係。 2. 安排與執行客戶拜訪、簡報會議與場地導覽，精準掌握客戶需求並提出解決方案。 3. 積極跟進潛在業務線索，並定期檢視與優化銷售策略以提升整體業績表現。 4. 參與年度銷售計畫之擬定與執行，協助推動專案型銷售活動以達成業績目標。 5. 與公關、行銷、前台、餐飲等部門密切合作，整合資源提升顧客體驗與品牌形象。 6. 維護並更新客戶資料庫（CRM），準確記錄聯絡紀錄、報價、合約與後續追蹤紀要。 7. 回應客戶來電與郵件詢問，處理顧客反饋，必要時主動協調相關部門提供解決方案。 8. 協助彙整業績報表與市場分析資料，定期提交進度與績效回饋予管理階層。 9. 蒐集市場與競品動態資訊，掌握產業趨勢並主動提供市場建議。 Operations & Business Development Manage and expand assigned market segments (e.g., Corporate, MICE, Group), building and nurturing strong relationships with key decision-makers and stakeholders. Organize and conduct client visits, presentations, and site inspections to tailor proposals that meet client needs and expectations. Proactively follow up on new leads and adjust sales strategies based on performance and market insights. Participate in the development and execution of annual sales action plans and project-based campaigns to achieve revenue targets. Collaborate closely with PR, Marketing, Front Office, and F&B teams to ensure seamless coordination and enhance the guest experience. Administration & Client Management Maintain and update the customer relationship management (CRM) system with accurate records of client interactions, quotations, contracts, and follow-ups. Respond to client inquiries and feedback via phone or email, and coordinate internally to provide timely and effective solutions. Assist in compiling sales reports and market analysis, sharing insights and performance updates with management regularly. Monitor competitor activities and gather market intelligence to support proactive sales positioning. Attend departmental meetings and training sessions. Accountability This position reports directly to the Sales Manager and is responsible for revenue generation and relationship management within designated segments. The Sales Executive is expected to possess strong interpersonal and organizational skills, able to independently handle client accounts, identify opportunities, and coordinate with internal teams to ensure successful execution of sales activities and client satisfaction.